i Fix Screens

I cracked the LCD on my laptop a couple months ago and I saw on the website for this place that they can order the right screen for laptops and replace them. So I stopped by one day in January and asked how much it would be to replace the screen. They said the part was $ 150 and labor was another 100, so i would end up spending $ 250 for a new screen, which is more than half of what I paid for the laptop. Instead I asked them to just order me a new screen and I’d fix it myself. They said the new screen would be there in about a week, but they would call me when it came in for sure.
Two weeks go by and I don’t hear from them, so I stop by, ask for an update and they say, yeah the screen arrived and they allegedly called me, but I checked my call log and there was no missed calls from them. They also lost my order form that had my phone number (gee I wonder how they called me with out my order form…). I picked up the screen and could immediately tell it was the wrong size – the guy ordered a 17 inch screen and my laptop is a 14 inch (and it says so on the laptop, so it’s not like this was secret information), so I asked the guy to order me the right one. He re-​orders the screen and says it will be here in a week, and that they will call me this time (he fills out a new order form for me).
A week goes by, no call, but considering they don’t have a great track record for client-​updates, I stop by. They tell me, sorry, your screen is not here, it will be here in another 4 days. So much for a week. Meanwhile, the same rep has been helping me out the entire time, but seems very unconcerned with my experience. Anyway, I come back 4 days later, my screen has arrived and there is a different guy working. He tells me that they normally don’t order screens for customers unless they themselves are replacing it… which is not what it says on the website and not what the first guy told me. He pulls out my screen and lo and behold, it’s the exact. same. one. they ordered last time. I say no thanks and leave. It has been 2 months since I originally walked in and I still do not have a replaced screen.
This business is careless with measurements and they have a poor record for follow up with the customer. I would definitely not waste your time here. Go someplace else, anywhere else! Just not here.

I have spent several hundreds at this location fixing screens on my kids phones. My kids screen lifted and cracked on her iPhone and thay said that will not replaced it under warranty it’s policy. it was replaced about 6 weeks ago. I’m dissatisfied with there service and never return to location. Don’t waist your money.

I cracked my IPhone 5c screen and went to this location. Jay helped me and was super fast and efficient. I was in and out within 15 min. I would def recommend this location.

I went to get my iPhone 6 screen fixed and the guy who installed it didn’t install it correctly and the screen broke a week later, he tried telling me it was my fault. I paid $ 165 (very high) for a new screen. After a few days the screen started lifting off the phone, and not working properly, and as I was using it the screen broke. I went back and spoke to the owner and he wanted me to play $ 110 to fix it again while it was under warrantee.

Horrible. This place should be shut down. I broke my screen and decided that for the $ 109 it would be worth it to go to a professional rather than try and change the screen myself. Unfortunately I was wrong. The bill came out to ~$ 120 which in my opinion was still worth it because they changed the screen reasonably fast and there was almost no wait. The NEXT DAY I noticed my typing was off and my phone started to act strangely. After further inspection I noticed the actual screen was PEELING OFF of my phone. This is absolutely unacceptable, so that day I went back and told that employee. He told me I put too much heat on it. I replied that I work in an office and didn’t use it the entire day, and that I leave it on my desk. So he «fixed it». The following day (today) I noticed the same thing was happening and now THE OTHER SIDE IS PEELING OFF. This is absurd. This place is a rip off and they are thieves.
STAY AWAY AND SPREAD THE WORD.

Overall a great experience. I was at the mall on Rt 110 and came across these guys («I fix screens»). The screen on my ipad mini was cracked and for a while been wanting to get it fixed. Of course, I didn’t have the mini with me at the time.
A week later, when I decided to bring it in, I noticed there is a new location in Hicksville. Since it’s much closer to where I live I decided to go there.
In terms of price — fantastic. They’ll fix your screen for a fraction of what I was quoted from another vendor. That other vendor quoted me $ 200 to fix. These guys fixed it for much less.
In terms of to the experience. I dealt with one of the co-​owners of the store. He fixed it in 40 minutes. I was happy. I went home. For some reason the reason, the battery wasnt able to charge. I became very concerned since it wasn’t charging. I called them back and explained the issue. To my surprise, they were very accomodating and asked me to bring back the ipad. When he re-​opened the ipad, he noticed there was an issue with the digitizer. He quickly fixed it.
I dont want to ramble too much. I just want to say the service was great. They took the time to re-​look at my ipad and explain what the issue was. Then they fixed it. Its good ol’ fashion customer service.
I was initially concerned that they were going to say it was my fault or my ipad was faulty. They didnt. They diagnosed the issue and fixed it.
While I hope none of my other ipads ever have a cracked screen, I have no problem going back to them if i need to. And i would recommend them to my friends.
I think the key take-​away here is the service. Other places can very well fix your screen, but these guys take it a step further to explain what they are doing. The reality is, I could care less about digitizers and tech stuff, but if I have any questions, they will overly explain what’s going on and explain it in layman’s terms.

Great service! The employees were extremely helpful and very friendly. I had a terribly cracker iphone 5 screen and they were able to fix it within 20 min! I am going back to them whenever I have a phone issue!