New York Urgent Care

I agree with Cannon Huntington’s Google Review. about Dr Jennifer Roth. I came in during the onset of my cold. I have a collapsed lung due to undiagnosed asthma. My asthma is now being taken care of. The treatment of my lung collapsed led to Pleural Effusions in my chest cavity. I followed her instructions of just taking Ibuprofen 3x a day. It will make you feel better in days, she said. Granted the aches and pains went away, but my stuffy nose, turned into running nose. My burning eyes led to puffy eyes and waking up to eye wax from watery eyes in the morning. My non existent cough turned into coughing from phlegm in my throat and chest. Not going better. I love the other doctors, but one bad doctor is enough to make me not return. Her advice was if it gets worse come back. Youre a walkin clinic! Youre suppose to take care of my current symptoms and not let it get worse. Im not coming back to pay you another $ 20 copay for over the counter Ibuprofen advice. If it gets worse, Im going to an ER, where even if I pay more I have a higher chance of getting better. This wasnt the first bad advice either. One doctor had called me in for a follow up after I had suffered from Pneumonia in a previous year so they can get the Xrays. I came back and Dr Roth said, no, we dont need to do one, and sent me home. Granted I didnt pay anything for a follow up, but youre still wasting my gas to come back for a follow up for Xrays and then cancel when I arrive. Great Customer Service Staff at the front Desk, and all the other doctors are sharp, but unfortunately, I cant give higher than one star because shes on your team and as a professional mechanical engineer whose job is about public safety, I firmly believe youre only as good as your weakest member.

Not a great place. I waited for an hour. The place requires electronic paperwork, only had one working electronic pad. The front desk staff is very rude. The waiting room was dirty. I will not come back.

This place was great when they opened a few years ago. Not a long wait, staff was pleasant, and the doctors actually knew what they were doing.
Recently it has gone downhill. I popped in recently when I was home sick from work with what I was almost certain was a sinus infection. The medical assistant checked me out first and said I was «crazy» because the pressure I felt over my sinuses was not possible. The doctor later came in and gave me a cough medicine that is notorious for not working and said there was nothing wrong with me and I just had to be patient with the cough.
I went to my allergist the following day after still not feeling better. He took one listen, looked up my nose, and sure enough I had a sinus infection that was also, in turn, affecting my asthma. He prescribed me Prednisone and a Z-​Pack. The following day, my mother had the same symptoms as me, went to NY Urgent Care, was told she was fine and sent away. She later went to a different urgent care center and sure enough had bronchitis.
NY Urgent Care, please get doctors that know what they are doing. Not everyone has a PCP and most cannot afford to just go to the ER for something like a productive cough.

Horrible experience. Went there for my daughter who thought she fractured her finger. Doctor had the personality of a dry mop1 In addition, there was NO radiologist at the time and could’nt get an XRAY! My daughter asked if they could wrap up her finger with a splint in the meantime till she has to GO out and get it xrayed now and they tell me they do not have ant splints at the MOMENT! I paid a COPAY for what??? Even when the doctor was examining her finger she didn’t even ask what finger it was until my daughter had to tell her! I deserve my COPAY back… considering we have to go somewhere else now. You call this URGENT care? I THINK NOT!

Worst experience of my life!!! The woman doctor who saw (I use that term lightly) me was completely rude and impatient! She barely listened to what my issues were and then totally brushed me off making a disparaging comment about my child being with me!!! Well, being a working mom with no help, what are my choices? And all this coming from a pregnant woman. Well, if she treats that baby with the same respect she treats her patients, I feel very sorry for that precious child. With all the urgent care facilities popping up, go anywhere BUT this place!

I went here because I have no primary physician and they were wonderful. No one was overly friendly except the doctor himself but it was service I needed for a great price. $ 75 dollars for a visit and meds. Overall great.