Red Bell Day Spa

The outside is deceiving, since it is tucked into a rundown old building on Newbridge Rd near the train station. Inside the massage rooms were neat and clean.
I had made a last minute appointment for a couples massage here and it was a good massage. I’ve had better, but for the price it was decent.

I have never left a massage more tense than when I arrived. I had to wait almost an hour after my appointment time because the patron before me arrived late. Once I was in the treatment room, the telephone was ringing non-​stop. My masseuse left the room several times to answer it. Her technique was also lacking. Overall poor service. I will not be returning.

Went there today with my daughter. We had bought 2 Groupons for the massage, facial and hands and foot treatment. The outside is not a warm feeling like you would expect from a spa. The inside was all right and appeared clean. We asked to be in the same room.
They started with the massage. My massage was all right. I’ve had better. She did manage to work out some of the knots in my shoulders and neck. I felt she was a bit rough and had a grip of steel when she was working on my arms and calves. It was more like a deep tissue massage than a regular massage. Next they started the facial. I’ve never had one so can’t compare it to anything else. My skin felt a bit sticky when it was all done but it did feel soft. During the facial however, there was loud talking outside the room, a man’s voice, a bit of a commotion, one of the women walked outside. There really should be more sound proofing in the rooms to keep the noise out.
Upon leaving we gave each a $ 15 tip. I would have normally given $ 20 but didn’t think it was that good when the woman who gave attended to me told me they normally get $ 20. Kind of rude considering it’s «tip», not a charge. I did give it to them but found it a bit offensive. I would not go back. It wasn’t terrible but there are better places to go.

I bought a Groupon to check the place out. It was $ 129 for 110– minute spa package, Elemental Nature massage, a facial and a Caribbean hand and foot treatment. First of all, of the 110 minutes, the masseuse was out of the room for a total of 30 minutes. She left the room 6 times, for 5 minutes each time. The facial was horrible, she used two creams and one face mask. She didn’t massage in the creams, the facial lasted 15 to 20 minutes at most. The body massage was adequate. She completely neglected the feet. I asked her how much the facial and massages are normally, she said facials are $ 70 and the body massage is $ 50, that’s less than the Groupon that I bought.
This has been the worst ‘spa’ experience I’ve ever had.

A clean cheery place nice enough to feel hygiene is practiced mindfully.
Aveda is a reputable brand and that brought me here in the first place. They have loads of products and at good prices to stock up.
Stella gave me a facial and kept admiring my good skin which made me feel totally happy and just for that I’m a fan!
They do a good job of making you feel welcome and comfy.
It was a pleasure to just kick back and enjoy a 50 min face massage, and feel actually more beautified apres the session. It’s a great pick me up if you are feeling in the dumps mug wise!
That’s worth my return and I’ve already scheduled my next one!

The spa was nothing fancy, but clean and nice enough. It is a little difficult to make an appointment over the phone, but I confirmed details via email and it seemed to help. The staff is a little hard to understand, but very nice.
I enjoyed my massage with Connie a lot, but the facial I had was just okay. They didn’t do any extractions or tell me what they were doing.
The one really low point was that they forgot to give one of the services I paid for in the spa package. When I brought the issue up, they did the right thing and refunded me that portion.
Overall, it’s not bad for the price. I would definitely go back for a massage on one of their heavenly heated tables.

This place is Nice! So the groupon deal is the same if you call them and tell them about it when booking the deal (meaning you don’t have to buy it but they will match the deal) BUT you have to bring cash. 90– facial and massage and 50 for just facial. I just got the facial and Estelle was so sweet and did a really good job. She was good at getting the job done but yet asking me how I felt during that painful parts (blackhead extractions). Overall the ambiance was nice and quiet and the staff was polite.
Cheers and enjoy!

The massage itself was okay. I’m only giving one star as they refused to give services for the advertised price. The $ 45 50 minute massage was $ 56, b/​c they credit card machine was $ 4 extra. I don’t know what the other $ 7 was for. After arguing back and forth I just went ahead as I didn’t want to disappoint my friend who I went with. If $ 45 is a cash only price that’d be best to put on the website. As I said massage was decent but I will never go back based on pricipal. Bad way to run a business.

Great massage and the manager is really nice. She went out of her way to make sure I was happy with the service.
It’s easy to get appointments and they always seem to squeeze me in.

Cavi lipo is not suppose to hurt. My first appointment was extremely painful and bruised me. I have to take aspirin for a couple of days, the technician was shown what to do by the manager and then the manager
left the room! Employees need to be trained more.

I chose the spa because they were nearby and accepted my SpaFinder gift card for an Aromatherapy message that they were running a special on, which was a problem at some of the other places I had phoned.
The building itself is not impressive, but once you are inside the spa is very quiet and peaceful and spotlessly clean. Both the desk attendant and the masseuse were very friendly and the massage itself was wonderful.
I’m definitely going back, and would give them 6 stars if they added tea and snacks to the waiting room :)

This is a nice place to get a variety of services. I got an hour massage and was pleased overall. The staff is super nice! If there was one thing I would improve, it is the massage itself. I felt the therapist was a little uneven in her approach. Seemed like certain areas were skipped over and I did not get an even experience. I hope that makes sense. I’m not sure if she was running out of time but it felt like there was supposed to be more to it. I will give it another try for sure.

I have been there for the last two years. Their ethics and their skills they know how to satisfied me. I have back pain for the last two years. And now it’s cured. Couldn’t be blessed!

Great Spa. Good prices. Nice Massage Therapists.

I was completely satisfied with the massage that I received. The masseuse was professional, congenial And provided me with an overall feeling of well-​being and relaxation after my session. I highly recommend Aveda Red Bell Spa.

I really like it here. The staff is always friendly and offers only the best products. But let’s get down to my favorite… Their massages!
I would hands down recommend red bell spa for anyone looking to receive one if the best massages. I have visited a few times and I always come out feeling relaxed and refreshed. Writing this review makes me want to go back and get one right now.
Get a massage from here and you will be a repeat customer!

Excellent massage, very professional service. I’d come again!

They were able to accommodate our group of 6 but I felt that my massage was lacking. I wasn’t happy with it at all and felt uncomfortable and tense the whole time. Not sure if I would return.

Every time I come to Aveda Red Bell Spa, I feel like part of the family. Ms Sue and the staff are vary kind and professional. I have been here multiple times and have brought family members and my husband– everyone leaves and can’t wait to return.
I like the fact that it is an intimate settings because you feel like a person and not a client. I would highly recommend.

I never really write reviews let alone bad ones. I was even going to let my bad experience slide but my last visit just put me over the edge. To be clear this review is for the cavi-​lipo groupon only and if you are thinking of purchasing one please read the rest of my long rant.
I previously bought a 3 cavi-​lipo groupon at another establishment and towards the 3^rd appointment I felt I was really making progress on my lower ab food baby. But, I didn’t really want to fork out the money they wanted to charge for the continuing 3 appointments so I figured I would maybe find another groupon since this worked out so well for me. Little did I know I would be spending the same amount for a service that charges you extra on «taxes» and has a cheaper looking machine that is not up to par. BUT, I was going to give them the benefit of the doubt anyway.
When I first clicked yes to spending the money on another groupon for cavi-​lipo I had a feeling that I made a mistake and that the machine they were using was not going to be the same quality and I should have listened to my gut because it would have saved me money in the end.
I went in for my first appointment handed her the sheet for the groupon, sat down to fill out some paperwork, gave the paperwork back, was told to give the groupon (which I already did), was told I took it back and never gave it to her (which I didn’t) so since I already gave it to her and pretty much was told I was wrong, I had no paperwork to show so I had to bring it up on my cell phone.
Next I go into the room only to find out the thing I was worried about from the beginning was there sitting/​not standing on a table. From my previous groupon (which cost the same amount) seemed like the Maserati of cavi-​lipo machines (called cavi-​lipo machine) instead I was put in a room with a cheap used car. The machine looked like it was bought from
which seems like a sort of an
site and it also looks like a portable version of the machine since its small and just sits on a table versus a big standalone. At that point I could hear the money I spent so far flush down the drain. (*note the before/​after photos from their site seem to be ones from where they purchased the machine and not from ones they took themselves)
As the appointment gets started she measures and takes a picture of my stomach on her camera phone which looks like her own personal phone. Then I lay down and get started. The appointment I had with the first girl didn’t seem she knew what was to be done since the owner/​receptionist had to explain what to do. As the girl got started she dug into me more then what I had previously experienced in the other salon so I had to hold my stomach for the parts when she dug in so my stomach would not hurt. If you guys intend on relaxing when you are laying down then you might need to bring earplugs because the machine makes this piercing noise that I feel only a dog could hear and after awhile you just want the session to end so you can hear again.
As the appointment ended I had the hot gel put on stomach and had it wrapped up in plastic. Then she came in to take a photo of my stomach again… with the plastic wrap on… of course I am going to look a little slimmer when my fat is wrapped in plastic!
I go to the front desk to reluctantly verify my other appointments only to hear I have to pay tax on this service (even though she offered if you buy more sessions you will not be charged tax). Now I know in fine print it says taxes and gratuity may apply, but I NEVER had experienced any salon service groupon that I bought where I was charged «tax» on the service. I bought the groupon and that was it, done deal.
Few days later same thing go in but different girl. She was more gentle and did not dig in. Finish up and then leave with no problem.
Third and last appointment. Same girl no problems. I go to leave and SURPRISE you owe more «taxes.» Not only for today but for the previous appointment where she had forgot to charge me. Now, I am not to type to get confrontational, argue, or make a scene but I did come across unhappy I had to pay more especially for a service where I felt robbed.
Needless to say I am very unhappy with this establishment and I wish I never bought the groupon because for the same amount of money all together I could have stayed at the spa where I got it originally.
You get what you pay for… well not in this case.