Shake a Paw

Purchased a toy poodle here who had to be euthanized by their veterinarian because she had a severe case of parvovirus and was not responding to medical treatment. The store offered me a «replacement» puppy who ended up passing away at a very young age from a congenital heart defect. I’ve contacted the store via Facebook, but they have deleted my comments. I also reached out through email and they will not provide any information… they just told me to come to the store and purchase another dog. Horrendous customer service, but more importantly lack of concern for the well being of the dogs being sold. The vet told me that the parvo could have been very easily prevented or at the very least, treated immediately which would have likely saved its life… the staff just kept telling me she was just very shy and calm.

Too many dogs crammed into cages. We saw a few puppies here and every time the store staff came to take them back to their cages they would hide. Like as if they were mistreated behind closed door. I have a very sour taste in my mouth after going here, I feel very very bad for the animals here.

As a first time dog owner, I could not ask for a better experience. The manager James and one of the employees Kevin assisted us in our purchase. They were patient, informative and truly wanted to see us walk out with a dog that would fit our family and we did! they helped us find the perfect balance between what my wife and I were looking for. My vet also spoke very highly of Shake a paw and said all the dogs from there are successful. I would def recommend anyone serious about buying a dog to go there. service, selection and professionalism!

Ok first. I use to work at shake a paw back in the 90s. Im 40 now. I have bought 3 huskies from them till now. All my huskies all 3 all had cancer. My last huskie just had to put him down last sat only 7 years old. Cancer. I and my family spent about 16,000 on meds etc. Gerard the owner has come a long way place looks great. When i bought my first husky his name was niko. I want to say around 1995. He cost me around $ 1200 bought shonobi around same price. Niko passed away so i already had Shonobi. i bought demon 7 years ago. All of them died of cancer. I will never ever go back to shake a paw. Ever… now u go there huskies are around $ 2500. U kidding. My dogs have no price tag if there sick. But how can all 3 dogs die of cancer. Cant be coincidence.

I must take this opportunity to say how fortunate I feel to have found our puppy Lily, through Shake A Paw. Our experience started with their knowledgeable and patient staff, who helped us find the perfect new member to our family.
Lily is a healthy, loving and obedient soft-​coated wheaten terrier who is a perfect match for my allergic daughter. I am so thankful to Shake a Paw as this has been a wonderful experience for my family. I would definitely recommend Shake a Paw to anyone looking to welcome a loving puppy into their home.

Bought a Morkie Thursday, following Sunday in the hospital diagnose with respiratory infection… Tuesday in the hospital again diagnose with a parasite …
Need I say more about this place …
After many phone calls and time spend, and two nights of no sleep due to Morkie cough choking sounds all night
got my $ 2,300 back …

We have adopted dogs from North Shore in the past and are very happy with them. We stopped in to look around at the puppies and fell in love with our mini Aussie. I was impressed with how quick they clean up after the puppies when needed. The puppies all seemed very happy. I don’t remember his name but the guy who help us was very knowledgeable and nice. You can tell they don’t want the dogs being played with in the rooms if you don’t seem likely to buy. But it is a business. Like other people who have reviewed here I believe that all dogs deserve a loving home whether they come from stores, shelters or rescues. I hope you all consider taking home one of these sweet animals here. We are grateful for our lil love Oliver!

I have purchased all 3 of my dogs and 2 cats from Shake A Paw over a corse of 10 years and I can’t rave enough about them!
People like to argue to avoid going to these types of places to adopt first but in my opinion all animals need forever homes whether they are in a shelter, from a puppy mill, puppy store or are just on the street. They all deserve to be loved! (Keep in mind my mom and I rescue cats as well and takes care of a lot of colonies around our home. Fixes them, feeds them and makes sure they have shelter from bad weather! So I know how important every animals is.)
James is great, he always welcomes us with a great big smile and always asks how the pack is doing! He always jokes with my mom for a small fee he will keep me from purchasing and bringing home any more animals! (How can I help myself they are all so cute and fluffy?!) Each purchase of my gang went along smoothly– my last dog that I purchased had a bit of a cold and they kept him and gave him antibiotics an extra week until he got better so he didn’t get my other dogs sick and they let me visit him every day!
Additionally, they take really good care of their animals, the cages are always clean, clean water always in their bowls– all the dogs and cats seem happy and to be having the time of their lives. The staff is very friendly and knowledgable. I wouldn’t purchase anywhere else! And for reference I have 3 Pomeranians, a Persian Himalayan and a very large Mainecoon with an attitude but wouldn’t trade him for the world!

Knowing the stigma of puppy stores and puppy mills and all that, I’ve done my research in what I was looking for. I wanted a Pembroke Welsh Corgi and waited for the perfect one. Every Wednesday they get new batches and then there we are, the perfect one. I called in and the manager said they don’t take deposits unless I’ve seen the dog, because they don’t refund deposits and what if I don’t like him… Agreed, makes sense. After work, I went over there and played with him. The place is super clean, well organized and nicely lit. I liked it. I put down for the Corgi (named him Growlithe, shut up, don’t judge — Pokemon generation lol). I wasn’t able to take him because he’s not cleared yet so had to wait two weeks. I spent the remaining days vigorously researching the care and attention this dog will need. I already have a Shiba/​Pom girl and she’s the perfect dog… every dog has different traits, so I still needed to keep myself educated. I went to pick him up, ran through the paperwork and they were extremely informative and attentive to my questions and comments… I must say, I had a pleasant experience overall, nothing to complain about… I’ve read stories of this place, heard certain things, but I came in knowing the possibilities and bottom line, this place is a business that sells puppies and products… They seem to know exactly what to do to stay in business and well within the parameters of ensuring health and care for their inventory — I could be wrong, but this is based on MY experience there. My only advice for people is… DO YOUR RESEARCH! I surf the web for best deals on products… I don’t buy retail, I buy online. Growlithe has been with me for just over the weekend and he’s getting well adjusted to the place. No complaints here… Next time I want another puppy, I’ll know exactly what I want (again) and what it will take and who will have him! Thanks Shake A Paw!

The team at Shake-​a-​paw Hicksville are amazing. We just got our puppy Sully from them this weekend and they could not have done more for us. From the moment we walked in the door, Valerie and the entire team were so helpful, knowledgeable and patient especially for a new dog owner like me.
From NYC its relativity easy to get to, LIRR for 45 min and a 10min walk from the train station.
Now on to the most gorgeous puppy Sully. He is a mini-​whoodle. He’s in great shape and its a testament to the team there and his breeder. The facilities were clean and they have little rooms at the side of the main puppy room for you to have some one on one time with your puppy before your choose him. Don’t go in to the mini puppy rooms unless you are serious about getting a dog because you will fall in love. All in all — we had a very positive experience.

Highway robbery, chicken treats in a bucket they sell it for $ 36.99 same product at petco for $ 24.99 ! What a shame I understand a difference of a few bucks but this a $ 12 difference ! Went back to return product for a refund and sure enough they only do store credits ! Figures they know they are thieves

Horrible, horrible, horrible!!! Please DO NOT buy a puppy from here!!! There dogs seem like they are drugged… Most of them are sick and the owner is a complete jerk! As soon as you start questioning about where the dogs come from he kicks you out and refuses to sell the dog to you. Well at least that’s what he did to us. We were too smart and knowledgable for him and his joke of a store. Poor dogs! Do yourself a favor and stay away!

This is the best pet store on Long Island. James the manager is caring, knowledgeable and humane. He knows his pets! Sophia is also an excellent, caring employee. A+++++++

This review is all about how bad this place is!!!
AVOID!!!
I have been promising my daughter a dog for sometime so we went here, the dogs are gorgeous! Then you get a bunch of muppets congregated around the center talking away eyeing all the young girls! Disgusting, I witnessed this along with my wife!
Felt very uncomfortable!
We asked to take a puppy in a room to see how my daughter takes to the puppy! The guy was more than willing answered the odd question after about 5 minutes this douchbag abruptly picked the dog up and walked away!
They don’t care for the dogs! They sedate the crap out of all the dog and are uneducated pigs that have stooped to selling these poor little innocent puppies!
I hate every single staff member here with a passion!

First and foremost James who claims to be the manager has no business being in this business. He is a little man who has no management or people skills whatsoever. Hopefully he someday will be fighting for $ 15 an hour at the fryer in a local fast food location.
5 years ago we bought this adorable yet nuts black and white boxer who we named Oliver. He us our fur baby Besides him being so sick and had to be hospitalized for Parvo the day after we got him! He also had wicked tapeworm infestation which was resistant to most medications!
Well we had been told he was already neutered when we purchased him because his testicles did not descend !!! WELL SHAKE A PAW IS A BUNCH OF LIARS!!!
Oliver had been not feeling well all last week and has been peeing in the house originally thinking it’s because of the puppy (who is from love my puppy in Wantagh they are amazing) but No it’s not he has a UTI ok we put him on medicine but not really responding! I had the vet run a testosterone test when SURPRISE he’s NOT neutered!!! Normal level for a neutered male is 30 he is over400! If I would of known I would of neutered him at 6 months old!
I had a sneaky suspicion being that I had worked for a vet and know the benefits of spaying and neutering
We now have to take him in to be neutered because when the testicles do not descend they will become cancerous! I am praying this is not the case!
DO NOT GO TO SHAKE A PAW!!!

Came here with my kids this past Sunday, i purchased 2 dogs from them already both great no health issues. I asked the sales girls some questions and was greeted with attitude. I waited for another sales associate but they were too busy talking about how trashed they got the night before. I felt they should’ve been the ones in cages. You guys failed at customer service, shake a paw i will not be returning to purchase anything else.

I purchased a Shiba Inu Pomeranian from Shake a Paw in Hicksville and was persuaded by the salespeople to finance the puppy. They told me my payments would be $ 212/​month, but failed to tell me for how many months, nor did they mention there was a $ 561 buyout fee. When I noticed this, I quickly went to the store (3 days after purchase, and the receipt says I may exchange or return up to 14 days) and the staff again was not helpful, and this time rather rude. The guy told me he could not cancel my financing and put it on a credit card even though I did not sign a thing! The staff filled out my application (with the wrong address) and I never even signed the agreement, nor did they go over any of the financial information. I would have never agreed to something like this had I known. When I asked for a refund/​exchange, the salesman instead made racial jokes calling me a Polack, told me about how he went to UAlbany too (great, I do not care. you work at a pet store, obviously that didn’t get you far), and then said the «best» he could do was cancel the transaction if I came in with cash so the store wouldn’t lose money. OH, you’re concerned with losing money? What about your customers? I should have read the reviews on Unilocal before I went in to the store, because they are predominantly awful for a reason. I am completely dissatisfied and will never be back again. You need to educate your staff on your services because it is full of false pretenses. DO NOT GO HERE!

We met our first puppy there and he is adorable. We love him and purchased him immediately with a extremely high price. The sales person pick up A LOT of pet stuff including Midwest crate, and some other normal pet stuff. The total price of them was 700+!!! I have to say I was excited at that time, and did not pay attention to the price. I checked Amazon when I got home, the same size Midwest crate is only $ 39.99 and they are selling for $ 109!!! I wish I could return it but I have to rent a car and drive 2h hours to get to the store. Is it legal to set up such a high price? This is really a bad experience but it is the easiest way to find your puppy since they have accurate pic and information online.

It might be better to get shelter dogs. They are not as expensive, by the hundreds, if not by the thousand. You can look up the exact dogs available online, and they take their available animals by cart to stores like Petco at times.
The shelter dogs need to be adopted and Shake a Paw is not taking care of their precious animals it seems (puppy mill dogs and not to mention sales pitch from those guys/​manager). I do get the feeling the manager is rude there. But those poor dogs, you MUST get the name of the person who sold it to you if you must go with Shake a Paw, determine if the price can be lowered and ask what happens if the dog is sick and where they come from because you would really require a healthy dog. Imply you will look up the breeder, you like to do your homework. Then see what they say.
Else, get a shelter dog, many of them are already trained, docile, neutered, given their shots, etc etc. There are dogs less than a year I believe as well.

We recently bought a Boxer puppy and she became unavoidably sick within a few days of owning her. I called the manager and explained the situation and he could not do enough to help with ensuring we got immediate treatment at the local animal hospital all expenses paid for by the store.
This was a tremendous relief for us and our puppy is on the road to recovery.
I would highly recommend this store. Our dog has a wonderful temperament and we couldn’t be happier with the outstanding after care service that was provided.