Allstate Insurance: Jim McInnes

I have had Allstate insurance for about 13 years. This agency never returns calls, does not bother to look how they can save you money on a yearly basis. But, they sure will audit your property, and cancel your policy with out notifying you. Yep I had no insurance for a month. I had to take a picture to show we got rid of a few logs in front of the house. They reinstated it while I opted to find other insurance. I did, and it saved me $ 500 a year! Safeco. I was also told I would be audited every 2 years, and that if all grass was not mowed I would have to pay to get it recertified as fire mitigated. I live in the mountains on an acre! Recertification cost is any where from $ 200, to $ 500. So add that to your yearly policy, and they are WAY overpriced. Jim and his assistant Sharon have been nothing but condescending and difficult thru all of this. I was also told I had windshield coverage… but went to get a new one, I was told it was $ 250.00! This was in November of last year, 2015. It is now April 2016, and they just now cancelled my homeowners policy. I sent them an email November 17^th, 2015, stating I wanted it cancelled as of November 28^th, 2015… and here we are again. My house payment is going to be all messed up until I get the refund back from Allstate, and send it to my mortgage CO. Beware of this agency! I had an agent in Texas, Julia Serebro, she was the best Allstate agent ever! Wish I could have kept her.

Jim and his team are always prompt and courteous! Highly recommend! Always fast with any needs for our house or auto parts nsurance

Great Agency, Great staff. They really took care of all of my Insurance needs. Highly recommended.

Fantastic agency with very capable staff. We have been with the Agency for years and always enjoy working with them, even if it is because of an agency :)