H2O Car Wash

By far my favorite car wash in Highlands Ranch! I recently got the $ 20 full service package and was surprised by how much my $ 20 went. It looked like a brand new car inside and out by the time they finished, which was only about 20 minutes total. I am a VIP member now, which I see as a huge value getting an unlimited amount of washes per month. The staff is always nice, and I am a big fan of local business owners. Don’t give your money to a big chain of car washes, this place is a Highlands Ranch community business. 5 Stars!

It’s by far and away the best, most consistent, and highest-​quality wash in the area. Period. If your car (or rims) is/​are exceptionally dirty, just ask the staff to spend a few extra moments pre-​soaking at the beginning. If the car comes out poorly, say something, and they’ll happily run it through again.
In Colorado, you need brushes. No touchless carwash I’ve been to has gotten the amount of dirt, bugs, and road grime off that this one can. The detergents and shining agents don’t strip your clearcoat, leave swirl marks, or saturate your window seals (creaking/​groaning). The dryers are incredibly strong, for better or worse — any stronger, and I feel like my car’s aluminum hood would deform. Just bring a drying towel (if you don’t want to pay them to fully dry it for you) and spend five minutes at the free vacuums/​mat washers.
Bottom line — go in with proper expectations. No automated wash, regardless of cost, can totally clean and dry a filthy, brake-​dusted, mag-​chloride-​covered car the first time. But H2O is always willing to step in and help. You won’t ever leave unhappy — just ask.

Best car wash in all of Denver! I use full service and they are simply the best! They never miss anything and I feel like I’m actually getting my money’s worth when I use the full service unlike other places in town. Been going here about a year now and the extra things they do and the great customer service make the car gleam and spotless every time. Customer for life! Love this place!

Had a great experience despite other reviews I read. Quick & pleasant service by all staff. Nice location & equipment all looked well cared for. Price was ok from my standpoint. Only negative was that I was asked what area (s) needed the most work & I said the windows. I still had to go home & wipe down the windows & door jams as there was some tough stuck on dirt. Still overall satisfied as my car had not been washed in months.

It is definitely one of the better car washes in the Denver area, although much could be improved on.
Originally I emailed the management if they were a hand car wash or used brushes. I was told they do not use brushes. Upon having one of my cars first done by H2O I discovered they do use drag-​by and wheeled spinning chamis in their automation which are not brushess true, but are still abrasive to a vehicle’s finish… but not as bad a brushes!
For 5 months now I have experienced an inconsistency in the way the staff completes your service (I always have the complete service). 75% of the time I am required to remind the guys to make sure they completely dry my vehicles. Nothing is worse than paying for a complete service only to find water streaking on the windows as you drive away or discovering dirty wheels in your driveway that was not apparent due to the angle of the wheels before you leave. They do a decent job on the interior — never a real complaint there.
I have to say though the staff is indeed very nice to correct any issues I find, but I would wish they would just do it right the first time so I don’t discover them myself… sometimes later.
It is nice though when I once brought my own tire and external plastic dressing and they applied it perfectly.
With the extra service like that, I will always tip additional accordingly.

Happy customer! Their outdoor payment system had clearly crashed just prior to my arrival, causing about 10 minutes of just sitting there waiting. I was about to back out and when I looked up there were about 8 cars in line behind me and nowhere to go. Stuck it out, ordered a full service and outright admitted that I didn’t care what the outside looked like, I wanted a great interior vacuum job. A toddler grinding muffins and Cheerios into the floor plus a baby in a couple weeks means I need it clean and I’m not doing it myself. Thus, I didn’t check the exterior, but it seems fine at a glance. They did awesome and with a great attitude to boot. Noticed some crumbs in the seat tracks when I got home, no big. As we were going over the car, the guy saw the side pocket where there was some trash and scooped it out before I could say anything. I wish I’d caught his name, but thanks for the fantastic work on my car! I really appreciate it!

Came here Sunday morning right at 9am and noticed the sign said closed due to cold weather I turned around and left and noticed cars in the facility heading to the entrance. I drove up and was going to ask the employees moving the cones if they were open and the guy with the Ohio Stare hat said why did you run over my cones and I said that that cone was broken when I got here and if I did run it over in would have paid for it and not drove away and come back. Then he said I saw you hit it and then I really laid into him and he then backed off and said I saw you drive near the cones. I then go to get a full car wash and the girl said it was too cold for a full wash. She also said the guy in the Ohio State was a manager. She then could not tell me what the temperature had to be to get a full wash. There are bunch of kids working here with no clue. I bet anyone over 25 years old who applies to work here has no chance… maybe EEOC should investigate them for age discrimination here. NEVER GOING HERE AGAIN… been here a few times all highschool kids and nobody in charge except the guy who is about 23 accusing me of running over his cones!!!

Worst car wash experience. There is a VIP line and 2 other lines. If you are in the regular line and there are VIP cars you are supposed to let them all in. If you time it wrong like I did, 5 cars went ahead of me, causing me to wait an extra ½ hour. I thought it was my turn, but another lady in the VIP line thought it was hers. An accident almost occurred. If you are going to offer that service, then have an extra bay for that, rather than make everyone else wait. After talking to the manager, there was no resolution. Would not go back.

AWFUL!
Drove through yesterday to get a car wash before the weekend. They have 3 lanes to pay but were only using one to take money from customers. Very slow process. It seemed understaffed but I saw many of the staff just roaming around.
After 15 minutes in line I finally got to the checkout, I purchased the $ 14 car wash even though I thought it was a bit steep. After another 5 minutes I was being directed onto the tracks for the car wash. The man that directed me grabbed a brush out of a bucket and started brushing my front bumper without first pre-​spraying. Awful. If you care about your paint at all, DO NOT COME HERE. If you work at a car wash this is a pretty basic thing to know not to do. I was not happy.
As I was going through the wash it seemed like it was moving quicker than others I’ve been through. I’m assuming they were trying to get people in and out after grabbing their money. I get to the end with the dryer and it barely does anything. Not sure if that is normal or if that was a result of them speeding up the track.
I exit the car wash and pull over to see what a $ 14 car wash looks like. It turns out a $ 14 car wash looks a lot like a $ 1 car wash. The difference is that a $ 14 car wash pays for an idiot to take a dry brush to front bumper. I attached a few pictures of how much dirt was missed on my car. It looked awful. A complete waste of money plus minor paint damage. I can’t recommend this place to anyone. Please find a different car wash if you care about your money or your car. I was ripped off. They want to take your money and get you out of there. Complete garbage. I came home and had to clean almost everything again.

As far as car washes go, this one is really good. I’ve never had anything else done here, but they are pretty consistently busy so I’d assume they are good. During the singer, you’ll have to wait a while, but it’s worth it.

I’ve been turned away twice from this car wash when trying to purchase the full service wash. They say there aren’t enough workers to do full service. Why can’t they hire more people? I’d rather do full service than self serve when it’s 100 degrees and I have my two kids with me. I’ll take my business somewhere else.

I am so glad to have found this car wash! My car looks great. The employees were all very courteous and asked me at the beginning of my service if I had any special requests. Wow! Taylor asked at the end if I was happy and stated that if I saw anything that needed a touch-​up to bring it back. This is my new place!

I don’t usually write reviews, but I got a Unilocal account just to review this place. I went on a long road trip with a bunch of little kids who obliterated my car. The staff was SO friendly and thorough. They made my mess of a car habitable again. They did such a wonderful job, I was so impressed! Thank you thank you thank you Michael & staff!

I purchased a full service Best and they always do a crappy job. Don’t pay for full service — get a car wash and bring your own towel to dry your car yourself — it’s just as good. I specifically asked for them to clean my rims but they left way too much grime! Wish there was another car wash in HR!

Great service… Awesome job with the interior! The guys cleaning my car were very friendly and asked to make sure that I was happy before I left. Will definitely be cleaning my car here from now on!

Been stalking this car wash for a week or so. Every time I go by, there’s a long line. Finally caught them at a good time yesterday and I’m impressed!
The guys were helpful since I’d never been before. The price was good; $ 12 for the premium wash without the 2 day guarantee. Btw, they do have a $ 14 wash that’s the same, but they include a guarantee where if it rains or snows within 2 days, you can go back and get another wash.
The machine seemed pretty new and had all the fancy lights that I kinda like. All in all, my car came out clean and I’m a happy customer. Didn’t take the time to use their vacuums, but I will next time!

Good car wash, not the cheapest, but gets all the way around the car without missed spots. There are also free vacuums, but no air to fill tires :(

Friendly staff always make for an enjoyable visit. Even when busy, they still get the cars through without delay. More than enough vacuums for those interested in cleaning themselves or can select the full-​service wash and let the hard-​working staff handle the cleaning.
VIP membership is priced fairly and allows you to get a wash as often as you want.

Hayden and his team do superb work, SUPERB! I travel 25 mins from Parker to get here because of their outstanding customer service. The wash is thorough and they do a good job with the interior. The only reason I’m giving H2O four stars instead of five is every now & then (not all the time) the guys who clean the inside the polish is a bit uneven. I do point it out & they rectify my concern but it has happened on occasion.
The bottom line is there is no perfect car wash and from all the other car washes I’ve used (& I’ve used many), H2O is still hands down THE BEST in Colorado!!! Thank you Hayden & Staff :-)

It is nice to have a full service car wash on this side Highlands Ranch. The service is decent and car wash itself isn’t that bad. Plus they have those super powerful vacuums.
Sometime they have specials — buy X and get a free car wash.
My only constructive criticism is that their pricing is a bit on the high side as compared to their competition. I also wish they had an express card with a set amount of car washes verses a dollar value gift car.
Overall — not too bad.