Vertex Financial Group Inc

We got a snail-​mail solicitation from Vertex out of the blue to do a refinance.
I was pretty apprehensive since we had never heard of them and didn’t see many reviews online.
I decided there was nothing to lose by at least talking to them and getting a quote and I am really glad I did. I ended up getting not just my primary residence refinanced with them but I also got an investment property refinanced at the same time.
Not only were the rates great (got a competitive rate and had all of the closing costs paid for) but they were extremely friendly and helpful. I’ve had 2 mortgages and a refinance before and Vertex was a vast improvement compared to the rest. They
* Were very responsive by email
* Very responsive by phone
* Formal enough to be professional
* Casual enough that I didn’t feel like I was talking with a robot.
Super happy with my experience. Definitely would recommend.