Desert Gator Pools & Custom Concrete

Eric Helm and crew did a great job refurbishing my Kook Dek! Looks new and they were very conscientious about the surrounding SynGreen grass and very cost effective. Now, to load that Costco new patio set on the deck and enjoy! Highly recommended from a discerning consumer!

In today’s world it’s hard to find a business that lives up to the promises and performance they want you to believe. I’m here to tell you these guys at Desert Gator Pool Service are the REAL DEAL. We had been using their weekly service at several locations for years. Whenever we had an issue they always handled it quickly and professionally. We never felt we were being taken advantage of or that they repaired equipment that didn’t need repairing. They have always shown a high degree of integrity and reliability. When it came time to completely overhaul a pool we began to discuss it with our weekly service guy (James), which by the way has always kept our water perfect at a cheaper price than we ever did when we tried doing it ourselves. We knew they did weekly maintenance and equipment repairs but had no idea they could do a complete remodel. As we were gathering information about who James would recommend, he enlightened us to the fact that Desert Gator could resurface our pool, resurface the cool deck and upgrade our plumbing and make any changes we needed. I agreed to have an estimate and a few days later Doug came out looked over the project, told me he could have it done in twelve days and what it would cost. We set up a schedule and sure enough it took one day to empty the pool. The plaster was all removed in one day. The tile was done in one day. The plumbing was done in one day. The deck was completed in one day. It was re-​plastered in one day and we filled the pool back up in one day. The remainder of the time was them waiting on us to make up our minds on colors, textures, etc. One thing that made the whole experience GREAT was in the beginning Doug made a comment that he didn’t want us to be stressed out over the whole thing while they went about doing their job. He wanted it to be a fun experience. Thanks Doug for giving us so much flexibility. The rescheduling you had to go through and allowing us to make changes as we went through the process. We love the job you did and can’t say enough about the people that work for you. It truly was an enjoyable experience and we couldn’t be more satisfied. It turned out better than what we had envisioned and will have many years of enjoyment because of your commitment to satisfy your customers.

If you are looking for an honest and excellent company for pool service, call Doug and Desert Gator. We were buying a home with a pool and our inspector felt we should have a pool guy come inspect the pool. Doug was super quick to respond and made the time to go look at the pool the next morning. He provided me with an estimate for work and was completely honest about the work that needed to be done.
Once we bought the house we called Doug to re-​finish the pool and fix the pump. I asked if we should just buy a new pump from him instead of fixing the one that was there. Doug said don’t bother, he can fix this one and why spend an additional $ 1200 when this one will work fine. I couldn’t believe how honest he was.
Doug and the whole team did an amazing job. From start to finish, the entire process of resurfacing our pool went incredibly well. Everyone was professional and respectful and cleaned up the yard at the end of the day. We could not be happier with our new pool and cannot wait for it to warm up so we can actually go in.
Besides being a great pool company, Doug himself is wonderful. He is super warm and friendly and our dog fell in love with him. I think she misses him coming by to give her love.
Definitely give Desert Gator a call. You will be so glad you did!

My pool was in dire need of resurfacing. Doug (the owner-​operator) and his staff turned my tired, ugly pool into the backyard escape I didn’t know I could afford. He helped with onsite consultation and offered suggestions that fit my budget and my wishes. My pool now has a new baja step (shallow water play area) so that my little swimmers could enjoy a larger area of the pool and added an umbrella hole to help protect them from the intense direct sunlight while they play… all by suggestion! I didn’t realize that could be added so afford-​ably. He also installed an efficient variable speed pump to save on energy consumption and we added a UV filter to help reduce the necessary chlorine levels.

We had an issue with cracking and peeling of our Kool deck, and Doug found a deeper problem around the skimmer basket. We got 3 other estimates, and only one would even try to repair the skimmer basket issue! Doug and crew were very efficient and professional. I was very pleased with the quality of their work too. They replaced an old single speed pool pump with a newer multi speed pump, and WOW what a difference in efficiency! Our electric bill went down significantly! Use these guys for ANY pool problem you may have, they are awesome!

You can’t get better then Desert Gator Pools! Thank you for excellent service every time!

After moving into a foreclosed home, we needed help getting the pool up and running. Doug came out to cleanup the pool, teach us to run the equipment, backwash the pool, balance the chemicals. He has since been back out to fix some broken equipment. In between visits I have called him multiple times with questions and he always is very patient, taking time to walk me through the steps needed to address the problem. I would recommend Desert Gator Pool Service to any one in need of help. They are honest, knowledgeable, quick to respond to phone calls and service requests and they are friendly as well. We feel very well taken care of with their services.

Doug always has new information on pools and how to handle different issues that might come up with your pool. He has always done a good job and I would highly recommend using him for any repairs or monthly pool service!

I called several pool service companies before choosing Desert Gator Pool Service.
When we bought our house I insisted to my husband that we could take care of the pool… all we needed was someone to come check the chemicals once a month. Oh sure. After about one week, mustard algae, a bad storm, and a cranky pool pump, we were looking for a pool guy.
We called them on a Saturday and the owner of Desert Gator was kind enough to come to our home at 6:00am the following Monday to fit with our schedules. We had our service set up that week and have been very happy ever since.
They definitely got our pool under control and taught us quite a bit along the way. We still have them coming once every week — it’s so worth it. Our pool was in bad shape after a recent storm and they were incredibly responsive. I think they came two or three times that week without charging us more.
$ 85 per month… but can be a bit more if you need parts and chemicals.