Carl’s Jr 589

I don’t normally write reviews for fast food, because it’s well… fast food. Pretty standard everywhere. As someone who is new-​ish to the west coast (3 years here), we don’t have Carl’s Jr. back east (from what I remember) and this is one fast food joint I don’t mind eating out at on a regular basis.
The food is awesome, but this is more of a 5-​star review for the customer service we recieved.
We normally get our food thrown at us, or rushed through the line as quickly as possible. After a long day of shopping this past Saturday the whole family was very hungry and in a rush to get something good. Ronaldo waited on us in the drive-​thru line and not only was he very kind, and very professional, he actually seemed like he enjoyed his job. You can tell this man not only had a GREAT attitude, but he actually seemed like he enjoys his job. Whatever training program you have Carl’s Jr. PLEASE KEEP IT UP! This young man deserves a raise. What should be expected from places just isn’t so «standard» anymore. I appreciate a company a little more when I see happy, professional, kind employees! We’ll be back on a regular basis (especially this location) just for the sheer fact of the interaction we had with one of your very well trained employees.

2.5−2.75.
I fell prey to advertising and when I was out and in a bind for lunch I got their new natural burger here.
I love sweet pickles. Thats what clinched it. Im a dork.
The burger itself was wider than the bun, thin. Just ok. The bun was too squishy to stand up to Carl’s bevy of condiments.
Mayo, mustard, ketchup, red onion pieces, crisp cold iceberg, an anemic tomato slice, American cheese, and the aforementioned sweet pickles.
I got water. It was good. I got fries. I didnt like them so I didnt eat many of them. They lacked salt! And I was not given or offered ketchup. When I tried to get their attention at the drive thru I couldnt get it. I gave up. Id agree with other reviewers theyre abrupt and not super friendly here. Bah.
My tummy hurt later. No real issues just an ick feeling.
I dont think Id get another one.
I like cruise in diner and foster burger or LBB or slow bar or even burgerville (at least they are friendly) for burgers. Hey I’m old. If im gonna do it im gonna do it right.

My friend and I stopped in here for a bite at lunch time and the food was decent, but the employees were very rude. My friend’s sandwich was cold so she asked if they could heat it up for her and he just took it with a sneer and threw it away. They replaced it, but I was surprised at how impolite he was about it. I probably won’t come back here, there are plenty of decent fast food places around here.

Cant go wrong with the Charbroiled burgers. Very filling burger and I like the charbroiled flavor in their burgers. The curly fries goes well with the burger.

I came here for fries. a Guy came with a bag said he got the wring Burger and was shorted a wrap the lady took the Burger And put it back up in the Burger pull line!!! WTH is that!!! OMG

Good service, neat, clean & family friendly! Near the outlet mall in Woodburn, OR.

Burgers are good fries usually cold, need to hire someone who speaks English in the drive thru

It’s fast food and I don’t normally review fast food, but I have to say that is the friendliest, most polite crew I have encountered in a while. Total customer service all the way, so whoever is training this store: good job. I got called Ma’am like 9 times. (Which — I have kind of mixed feelings about, but I guess I am in fact getting old and also, that’s some good manners.)
Carl’s Jr as a chain can never reach 5 stars with me though. They used to, long ago, have baked potatoes and made the inexplicable choice to stop. (Arby’s, I’m glaring at you too.) Baked potatoes are my #1 food preference at all times. To have them and then… to NOT have them??? No bueno. Better to have not potatoed at all than to have potatoed and lost.

This has officially happened twice.
Also, burger isn’t just «charbroiled,» it’s as black as charcoal.
Bleh.