I was on hold several times in March when I was setting up an appointment. Then they failed to arrive on the day they said they would, and when asked about it, they said it wasn’t possible that they had ever made an appointment in the first place. I played the voicemails over the phone to the rude lady who refused to give me her name, and she continued to insist that I had no appointment, despite my voicemails and emails I received from them. When I asked to talk to the manager, she put me on hold, after 10 minutes I gave up and hung up. Got a different company, they did a great job the next day.
Natalie N.
Rating des Ortes: 1 Beaverton, OR
If I could give this business less stars, I would. They did everything wrong. We wanted them to move our electric box, which they did, and they cut a hole that was a little bit too big for the box so I’ve had to wiggle it to try and hide the gap. Measure twice cut once! They also put in a bathroom ceiling fan. They made a couple of holes in the ceiling where I guess they made some type of mistake, but then they filled those holes. The exhaust ductwork leading from the fan through our attic space to the roof vent was not attached so the steam was just going into our attic area. They made a big mess up and down our hallway of insulation, etc and didn’t even try to be clean like using a tarp or removing shoes even though they saw my baby crawling around. I had to make sure he was nowhere in the vicinity since it was extra unsafe. The part that really was the last straw was when they were installing the switch for the fan. They needed to put in a different size box, but instead of cutting out the old one with the appropriate tool(which they said was in their van) they just ripped it out of the wall! Which left a big hole! Which they then put the switch plate over, but there was gaping holes all around and, being that this was in the winter, I could feel cold air blowing in. I protested. They said they don’t do drywall — it was in the contract. I said since by their own admission they didn’t use the right tool(or any tool) then they needed to fix it. One of the guys ran down to Home Depot and got some drywall stuff to patch it. Of course it looked terrible and wasn’t painted like the rest of the wall nor did it have the same texture. The guy told me that the owner had a brother that had a drywall business so he could probably fix it. I called to complain to the owner, which I almost never would do, but I felt that I really received poor service. I had to leave a message for the owner who took over 1 month to call me back. He offered me a partial refund since I had paid over $ 1,000 for this work. He told me he’d send me a check which to this day I have never received. It’s been well over a year. Obviously, the owner is a liar and as terrible as his company. AVOIDTHISBUSINESS!
Paree A.
Rating des Ortes: 5 Beaverton, OR
Brad was awesome!!! Fast friendly and efficient. Thank you!!! :)