Portland Speed Industries

Their negative reputation around town proceeds them. I had an appointment for two weeks and when I showed up the fabricator refused to stop what he was working on to honor my appointment. Money lost by me taking time off work and getting nothing accomplished. How is see it, PSI owes me my lost wages. Last few people I had mentioned PSI to said they were overpriced car snobs with poor customer service. Ding ding, nail meet head. My job must have been less of a money maker than the «winey» (confirmed by an employee) fabricator’s current job. No honor in keeping appointments of customers. Don’t waste your time or money here, go to a more professional place. They are around

I recently had a new motor and carb put into my car. I was trying to get it all tuned and dyno’d by psi. I have called and left my name and number 5 times now and have even stopped by in person once. One of the times i called i was told that he would get ahold of the independant contractor that does this work and get back to me. Not one single returned phone call. I am not sure about the other work that is done by this shop but if this is a sign of what kind of service to expect i would look elsewhere.
Brett l. Hillsboro Or.

I have a 2003 Nissan 350Z, and I put some bolt-​on performance parts on it. I’ve been searching for months for a good place to get the car tuned to take advantage of the Engine Management system and the potential of the bolt-​on parts (Cold Air Intake and Exhaust). PSI was recommended to me by 503 Motoring in Beaverton, and I have to say I love it there. When I first pulled up, I noticed a plethora of sports cars (Corvettes, Camaro LS1, Mustangs, an M5, a Noble, and a few Toyota Supras). That reassured me, since people with much nicer cars than myself are willing to trust this team. Not only that, but a lot of tuners in the Pacific NW focus on Subarus, so they typically won’t touch certain types of cars. Well, there were tuners, luxury, muscle, and more.
I had spoken to Brian on the phone to make sure that I had everything that I needed. Brian alone saved me $ 200 just in tuning software that I was misinformed about. When I walked in, I was greeted by Brian and another employee. Brian actually shook my hand, which is something that I was surprised by. After getting all checked in and what not, he introduced me to the tech that would be doing the tune. His name was Jason. Jason saved me $ 150 on a part that I purchased that I didn’t need that I was told that I would need. So may car hadn’t even been touched, and I was already feeling pretty good. Both Brian (Lead) and Jason (I think he’s the Co-​Owner) seemed to know exactly what they were talking about.
While they were hooking up my car, Brian gave me a tour of their facility, and I was absolutely awed. They have a huge garage, which had at least 10 cars in it (most of them appeared to be being worked on). After the tour, he said «make yourself at home.» They had a nice waiting area, which I’ll explain in a second. While I was entering the waiting area, another employee came over and briefly explained the waiting area to me.
The waiting area was one of the coolest things I’ve ever seen. There was a nice couch, water/​coffee and they have a setup on the wall (left-​to-​right) of mounted TV, window, mounted TV. The TV on the left is a live feed into the room behind the wall. The window is a view of your car on the dyno. Finally, the TV on the right is linked to the computer being used to tune your car. This means that it will display real-​time engine info during the dyno pulls, then display the results after each pull. This entire display blew me away.
After the process was over (I was there for around 2 hours total, I think), Jason (tech) recapped all of the modifications that were made, and explained the dyno graph to me. This was nice because he was able to tell me exactly what he change within certain RPM bands that made the biggest differences in power. He also explained the tweaks that were made to the ECU, all of which lead to better overall driveability.
I will recommend PSI to anyone interested. I’ve already told two my friends about them, and I hope that they also utilize their services. Brian and Jason, thank you so much for the tune, the car runs noticeably quicker and smoother.

After coming highly recommended, I recently took my 2008 Acura TL into PSI for a couple different (very) basic modifications, and have never been more disappointed with the quality of work I received. The work order included an AEM Cold Air Intake installed, an Acura OEM ASPEC suspension kit (pre-​assembled, basically plug and play) replacing my stock suspension, and the simple request to swap out my OEM headlights for a new set I had brought with me, while the front bumper was already off (a total of 7 10 mm bolts to secure on each side, no joke) in order to install the AEM Cold Air Intake. I had spoke several times with PSI prior to bringing my car in, we agreed on a price, date, time and services performed, but not a single one held true. They didn’t align my car after installing completely new suspension, claiming it wouldn’t need it (both camber and toe were significantly off as I knew they would be, had to spend an extra $ 100 to get it re-​aligned) even though we had agreed it would be aligned after being installed per my specific, and agreed upon request. The brand new AEM Cold Air Intake I had them install came completely loose from both the clamps and motor mount (one of the clamps wasn’t even hugging the intake valve, and the bolt on the motor mount wasn’t secured), and the brand new original hardware I provided wasn’t used. The turn signal bulbs I brought with me and also requested that they replace while swapping out my headlights weren’t installed either. Also, due to the carelessness of the technician that was working on my car, my inline fuse holder was just left draping in my engine compartment instead of being remounted where he found it, and ended up melting the entire thing.
I called PSI and gave them the laundry list of everything that was done wrong, we agreed for me to bring my car back in so they can remount the Cold Air Intake and install the bulbs in the headlights, and I was also told I would be reimbursed for the cost of replacing my inline fuse adapter ($ 70) as long as I brought the invoice. So I brought the car back in, waited another 5 hours, only to find once they pulled the car back out of the bay, they still hadn’t installed the turn signal bulbs, and the COO offered me «in-​store credit» for the cost of my new in-​line fuse adapter, not a refund as he originally stated. All they did in that amount of time was manage to properly secure my Cold-​Air Intake, which should have been done right in the first place. And now I have a $ 70 store credit to a place I’ll never go to again. Perfect.
I’ve heard these guys can do decent work, but that was so completely opposite of both my experiences with them I wish I would have just done the work myself. The tech working on my car had to consult OEM specs online several times just to pull the front bumper off, something that takes me ten minutes and I’m not a professional mechanic. Lastly, they of course made no effort to aim the new headlights that they dropped in, a detail most shops would have done out of thoroughness and general courtesy, takes 5 minutes at best.
Hope you all have better luck than I did with these guys!