Big Island Grave Markers

Well, this is not your everyday type of buy. And when you do need it, you expect the service to be on point.
My sister got a price listing on grave markers a few months ago and after our family had a discussion decided to buy. In fact, we were planning on getting for both of our grandmothers who passed away years apart.
The woman who greeted us at the door was quite clueless. She asked several times what we were looking for (umm…candy?) and we repeatedly told her. We showed her our price list and she said the prices have gone up ‘but not by much’. Well, apparently, almost $ 100 is not much. Last time, the owner claimed there’s no shipping.
Shipping is at least $ 85! This woman asserted ‘shipping was always included’ – so um, is it or what?
At this point, I suggested we have to discuss it again – obviously. Since we were now looking at almost $ 200 additional for each. We said thanks and on our way out, the rude owner tells the employee ‘why didn’t they come back sooner’ in the most unprofessional of tones. Well, lady, let me tell you why: not everyone falls for your shady business ways and your style of preying on people at vulnerable times.
I am a big advocate for supporting local business. However, professionalism and integrity are important when deciding on supporting any business. There are other local businesses to support.
Stay away!