Sonesta Resort Hilton Head Island

Nice property one night stay, i thought it was a bit dirty, rugs floors, but people and kids in and from pool what can you expect
Room was good size, nice. Check in was slow check out slow
Been to too many hotels and resorts too critical

Sonesta is about a 7 minute drive from the restaurant and shops area so you get peace. Sonesta is inside the Shipyard subdivision, which has a golf course and condos as well. Although relaxing next I’ll stick with the Holiday Inn Beach House, which is right where the restaurants/​shops are. But the price I paid (right before peak season) made the stay worth it.
It’s clean, well maintained, professional staff, and has a nice pool. Beach is a short walk. Bike rentals are next to the pool. Free self-​parking, free wifi in the rooms, and mini fridge.

A solid 4 stars. GREAT for a solo traveler if you are looking for quiet and escape. Came 2^nd week of May during the week. The resort was about half full and not over run with wild kids.
I’m pretty particular about resorts having worked in the industry and traveled extensively. This little gem stacks up. I wouldn’t call it ultra-​luxury but it is very nice. Modern and well kept fixtures. Great uniforms. Terrific aesthetics with what seems to be a subtle nod to modern coastal India without departing from the true South Carolina flavor.
Details are well done– modern and well tones music, local artwork, friendly and mature staff of professionals rather than young college kids in for the summer. The beds are very comfortable and linens a nice quality.
Breakfast is a definite yes. Fresh cut fruit and quality produce/​cheese; nothing has been frozen and then abysmally de-​thawed. Good coffee and nice serve and glassware. Lunch is pleasant. Dinner was a bit underwhelming and salty though someone less familiar with low county and seafood would be really excited.
Y’all come on over to the Sonesta!
** By the time I checked out, the staff new my name and I started meeting the regulars. In fact, I knew their names b/​c the interactions were so genuine! Ben, Winston, Marsha, Stacy Ann and that’s just people from the café where I popped in twice a day. Crazy! This place is 5 stars when it comes to service!
***Management, if you are reading this, it would be awake to do some white lights in the palms at the pool for nighttime glamour!

SPEECHLESS! I cannot begin to describe how beautiful and relaxing this hotel is. I was on my way through from a cheerleading competition we had in Florida, and after a very stressful weekend and a not-​so-​pleasant stay in Tampa, this is exactly what I needed. Clean, beautiful, relaxing, very friendly staff, and rooms that were quiet, comfortable, and fully stocked with top of the line products. We arrived too late for dinner, but enjoyed Heyward’s breakfast buffet. Let me tell you it is not just your average hotel buffet. Incredible. There’s something for everyone and it was hot and fresh. If you are going to Hilton Head, I promise you, this is where you need to stay!

This is my first stay since the remodel. Hotel is beautiful, very comfortable. Donna at front desk was very helpful on phone even before checking in. Called morning of reservation and Donna made sure we had a great room for our special weekend. Highly recommend this resort.

Relaxing setting and comfortable pillows. Food is ok. Lots of running paths and nice beach. Nice people on staff. Great workout center. Overall pretty nice place, but find other restaurants in area.

This place is amazing! We booked a last minute spring break getaway on Easter morning. We were able to get a great room with an ocean «horizon» view and balcony. It was gorgeous. The room was pretty big for 2 queen beds so weren’t all on top of each other. Lots of drawer space too, enough for all 4 of us to unpack our stuff. The staff was super friendly. Everyone made eye contact and greeted you. The grounds were immaculate. Folks are out there everyday trimming up branches, cleaning the sidewalks, etc. The pool area was clean and relaxing — not too loud at all. The hotel is really modern, which we like. The entire property was gorgeous. Lots of bike/​walking trails — watch out for gators during the afternoon. I cannot wait to go back to the Sonesta Resort. It’s the only place I’ll ever stay on HHI.

Sonesta Hilton Head was really great, in so many ways but I would like to point out a couple of areas where I feel they fell short. First I’d like to mention the good and than the needs improvement.
The Good
ACCESSIBILITY
First of all, being mindful of the disabled, my wife and I (who thankfully are not disabled) were pleased to see how accessible this hotel is. They have ground rooms with accessibility (and eye holes at approx 3′ from the ground). There are also lifts at the pools for wheelchair bound folk who want to go swimming. Additionally the non-​heated pool you could simply walk into as it has a slight decline area.
FRONT DESK
Checking in, especially very late was not a problem at all. Seamless really. The staff at the front desk are friendly and attentive.
THE ROOM
The room we had was quite large with a king bed. It was clean and quite modern. It had a really nice big HD smart TV. There was a small (I mean tiny) fridge in our room that we were able to fill with a six pack of beer, a small cream cheese, some samosas and a glass of milk, as well as some other odds and ends (just to give you an idea of what you could bring should you want to). Redundantly we had bought some food to cut a wee down on some costs. The bathroom was bright, clean and modern. I really liked the self lowering toilet lid.
THE POOL
The pool areas are clean and comfortable with regular lounge chairs as well as some lounge style beds.
DINING
We went to Heywards for dinner one night and the food was spectacular! We like to dine out on occasion in our area at home, and comparably
this place was top notch.
Needs Improvement.
WIFI
The Wi-​Fi is not complimentary even though you pay an exorbitant amount of money per stay. It’s horrendously weak too. If you want 10% off of purchases and free wi-​fi you need to sign up to their points program.
BATHROOM
Our bathroom was nice and modern BUT the water pressure out of the shower head was incredibly weak, and the sink faucet was way too strong. I’m not a plumber but I’d say there’s a fix to this. Also the shower head itself was very loose. It seemed out of place to have pumps of shampoo, conditioner and body soap on the wall in the shower (see some photos). In their defense though they do advertise that they try to be environmentally friendly and that is quite commendable. Perhaps they do this to cut down on packaging of soaps etc.
Overall the place (as I mentioned) was very nice. When I compare it to other countries and other resorts in-​country it seemed to fall slightly short of superb.

Pretty nice place. I was super impressed with the spa, and with the bar. The room was clean, and seemed to have everything I needed, and the beach is a short walk away. I wish that you could see the beach better, but the hotel sits a bit back from the beach, and the dunes block most of the view. The restaurant was nice, although a little pricey, breakfast was kind of expensive, but dinner was actually very reasonable. The pool was heated, and I was so excited to be swimming in February. I’d like to see a nicer fitness room, and a the rooms could be a little fancier, but overall I was pleased. My biggest complaint was that you can’t really smoke anywhere. I enjoy having a smoke with my cocktail, and we had to wander down a path to a little bench designated for smoking.

Great place for meetings and to take the family Exciting beach the rooms were comfortable very modern

Very friendly staff, super accommodating — even let us check out two hours late at no extra cost. The housekeeper left us with plenty of extra towels after we requested an early cleaning due to an incident we had in the room.
Room service was prompt and food was fresh and hot, very tasty and filling.
Very clean room, very HOT water, comfortable bed and a smart TV.
Beach is a short walk down the trail from the hotel. Pools are heated.
Sweet spot to rest, relax and pamper.

This review is for the food service, specifically the Thanksgiving champagne brunch that my family and I enjoyed while in HH last week. I would have given 4.5 stars if I could.
The food was great, and the servers super helpful and attentive. There was a extremely large array of dishes to choose from in the breakfast and entrée areas. Standouts were the cornbread sage dressing, roast beef, biscuits and gravy, shrimp, and desserts.
The only thing that I did not like was the turkey. While very moist and flavorful I believe that it was heavily brined which tends to make the meat mushy.
The experience in the restaurant makes me want to stay here.

We visted this resort sept 4^th, 5^th hubby and I were celebrating a labor day without the kids. Hubby had a bottle of champagne ordered waiting in our king bedroom. (Yes! I drink hubby doesnt) I was doing a happy dance more for me.
This resort/​hotel was outstanding! The valet guys all whom seem to sound like they were from jamaica were so very nice. (I just pretended to be in kingston everytime one spoke to us)
(inside the rooms)
Complimentary coffee with kcups, water in the king room, Robs, mini fridge and a dispenser filled with bodywash, shampoo, conditioner with a pleasant scent. Restaurant on property with pretty good room service breakfast.
They had a live band and a chocolate dessert table during the evening. It rained on our second night so we didnt hit the beach.
Im giving this resort 5stars because our first room 4092 had a problem with the air conditioning. (This is where things got even better!)
We were quickly moved to another room at 2am, while all of our things stayed in the old room safely until we had them removed! Management took off 1day stay because of that! (Yes, that was indeed a good look) Thank you, to the entire staff that was helpful to us. Everybody was so proffessional
If and when we come back, Sonesta will be where we lay our heads for a great stay.

We stayed over Thanksgiving week. Food could use some big improvement. Lobster mac and cheese tasted old and lobster over cooked, grouper was raved about but really could have done without and dessert was a dry dry cupcake. Breakfast items were fine.
Also wifi was awful considering there was s charge for it I was very disappointed.
Room was very nice and clean. Super friendly staff, even during a fire alarm activation because of a fire in the laundry area.
Wish they ran a courtesy shuttle to areas on the island.
Would go back but not eat there.

Good to very good place to stay. Can’t beat the dining on the porch for any meal. Restaurant is A + compared to most hotel food and service.
The staff around the facility are fast and professional.
The Shipyard location is near about 150 good restaurants, golf, tennis and biking.
Clean and well run facility.

I’m a property owner in Shipyard and love this plantation. We have always liked the location of this resort. In the past, we thought the Crown Plaza was awesome, but Sonesta has truly taken this property to a new level.
Our property is currently being rented, so we stayed at the Sonesta for Memorial Day weekend. From the moment I made my reservations, Lisa was the most patient and accommodating while answering my questions and meeting my demands for our stay.
This entire hotel is managed well and the entire staff is sincere with your service in mind. They don’t hover over you or read from a script.
The atmosphere and décor is absolutely beautiful! The rooms are well appointed and the beds are so comfortable.
The attention to detail at this beautiful resort will only make me want to stay at a Sonesta in the future. The customer service is the best I have experienced in a long time time. I actually hated to leave.
This place deserves 10 stars.

When you book sonesta they mention its acres and acres of resort… When in reality its a hotel on a large plot of land with condos golf courses and other housing sharing that large allocation.
Albeit very relaxing it wasn’t the best i’d ever seen.
Staff is super nice, parking is horrible on weekends (but awesome weekdays) & restaurants are a little pricey.
My other complaint is the speed limit, they have an suv and a car hiding all over to give you a ticket uf you exceed 25, very random.

The husband and I stayed here after finishing a conference in Savannah. Apparently the whole resort has been remodeled and the hotel rooms are absolutely gorgeous. The bed was really comfortable and I slept really well. The bathroom had an amazingly big counter which was great for spreading out all my crap. Interestingly, they have refillable dispensers for shampoo, conditioner and body wash in the shower. This was great for my super long hair since I could use as much product as I like.
The pool and the grounds are very nice. It is a short walk to the beach. They have a full service bar by the pool with poolside wait staff. The husband and I tried the food. He had the grouper sandwich and I tried the shrimp tacos. Both were great.
This is a resort, so there is an additional resort fee. Is this fee annoying? Yes. But it’s standard for resorts, so I don’t hold that against the Sonesta.

Beautiful place that is located in the hidden gem that is Hilton Head the reason I say that is the island isn’t exactly located by a huge city but off the high way a little bit.
Great resort with beautiful views. The grounds here are gorgeous and you do feel that beach city vibe. This one was more adult oriented which is nice, but can accommodate kids if needed. The rooms were nice, updated, and felt I got a great value for what we paid for the off season.
You can walk to the beach from here pretty easily. They do have a pool near by as well. Walking around made me want to come back during the warmer summer months as we came in December.
I was impressed with my stay during the winter months. I would love to come back and try the full experience.

Booked this place on the way down south during a road trip on Hotwire, amazing stay! beautiful resort recommended for anyone that wants to stay in the Hilton Head area. The food and staff get 5 stars too
Our room is breath taking, comfortable bed big Samsung TV and a keurig coffee machine… have absolutely nothing bad to say about this resort. We are checking out tomorrow and I don’t want to leave!