Star Nails and Spa

I was a loyal customer and recommender of Star — however they lost my business today.
Last week (Wed evening), I got my nails done with my sister in law. gel mani and regular pedi for each of us. I always rave that Star’s gel manis last at least 2 weeks.
I left for a business trip on Monday and by Tuesday two of my nails chipped. Unusual. By Friday, three were completely polish-​less. I wasn’t too happy as I hate having sloppy nails at work. This is why I get manicures after all. I would have went in during the week but I was out of the country until yesterday evening.
I called this morning and politely explained the situation. I was told to come down this AM and they’d re-​do. When I got there, the woman recognized me and told me to sit right down. But then this is when it all went awry. The next 5 – 10 minutes at least 3 – 4 of the women were standing around me. One asked if I wanted the three nails re painted. I was clear I wanted a new coat on all. They proceeded to discuss with each other while I sat there awkwardly. I offered to share my receipt because I was getting impression they weren’t either believing me or clear how short it’d been since they were first done.
Finally I asked, «what is going on? I am not clear on the conclusion.» A younger technician sat down and began to wrap my remaining painted nails with acetone (or whatever it is) and foil. It was dripping down my hands and arms. I asked politely for a towel, 2x. She ignored me. So I got up and got my own.
Once she chipped off the remaining polish — she proceeded to redo my nails. It was just awkward. Yes, I did get them redone. But it was all handled very poorly. She didn’t speak to me at the end. I decided to leave a tip because she wasn’t the one who originally did my nails. I left a $ 10 tip which she did thank me for.
I also said «thank you, I appreciate your help» to who I thought was the manager as I left — she did not respond.
All in all, poor customer service. As someone who has gone there for awhile and recommended them, they handled the situation very unpleasantly. As if I was trying to get a free manicure. Um, no.
I will NOT be going there again.

I just moved to Hingham from Boston and was looking for a good, yet inexpensive, place to get my nails done on a regular basis. This is my spot! It’s VERY CLEAN and stylish, with flat screen tv’s and lots of polish choices. Moreover, I got inadvertently stranded there and needed a ride down the street and the owner, Henry, was kind enough to drive me where I needed in the middle of an icy sleet storm. Such a great spot!

The only reason this place gets two stars is because it is clean. However, we made appointments at 12:30 on a Saturday. We walked in and were seated to get our pedicures. My water was not even luke warm. It was cold. My sisters water was burning her. Well next thing I knew I was getting my foot massage which lasted maybe 30 seconds and was basically just the nail person lightly touching my leg, not a massage. Then when I was done and ready to dry, she lifted up the chair arm and watched me carry my jacket, purse and shoes over to the dryer and she pulled the chair out and walked away. Never spoke one word to me. My sister then got a manicure and was told she needs to get her eyebrows waxed today. Well her eyebrows were just done and they look great. Then we got charged $ 30 dollars for our pedicures when the price is $ 27 for everyone else. And it’s now 1:15 and we are done. Don’t waste your money! Go to Weymouth Nails and Spa.

Best shellac manicure around! I recently moved to Colorado and cannot find a place that compares.

My parents just moved into some condos in the shipyard so my mom of course had to scout out where her new nail place was gonna be. Star nails is just around the corner so she tried it out a few times, had a great experience, and so treated me to a mani on my first visit to Hingham.
I was pretty impressed with the mani I got, and I’m pretty particular. They did a great job shaping my nails and cuticles. I keep my nails really short, and I have to say this is probably the first place in years where the manicurist didn’t comment (usually with disdain) about how short they were, just got right into task. They also did a really good job of getting a smooth line of polish up to the cuticle and covering the whole nail. Maybe it’s just me, but I feel like I’ve been to far too many places where the ladies don’t even cover the whole nail on the side and it bothers me SO much.
They also have the shellac/​gel polish option.
So this place is great and I will definitely be back! Maybe I will try a pedi too!

Ugh… I don’t see the point in making an appointment here. My best friend got married last weekend (YAYY!!!) and she apparently comes here all the time for her manicures and has really good service since they know her.
So she decided that the bridal party should get their nails done here… I was cool with it. She made an appointment for about 10 of us, and put down a 50 $ deposit for it. which is cool, I understand. We showed up 10 minutes early to our appointment, and guess what, I waited over 45 minutes to be seated, about about 15 minutes for the lady to attend to my nails… seriously?
We waited patiently while walk-ins.well walked in AND got taken care of before us. That was just terrible. There was no point in us making appointments and putting down a deposit. It was absolutely horrible.
As far as my nails are concernsed they did a relatively ok job. The things I was unhappy with? Well… my nails are really healthy. Like so unbelievably healthy that people don’t believe that they are real. I always have them filed nice and squarish and rarely use nail polish. When I sat down to get my nails done, I told her to keep the length and the shape and that I would prefer her to not cut the cuticles. My cuticles dont show, I am fine with them being pushed back… but dont cut them. they grow out and are annoying to take care of.
Wo what did she do? curved my nails and filed them down so that they were level with my finger… not a huge deal. but my nails are a reasonable length… just a little bit past the finger.
Other than that my mani pedi went well. They gave us all 5 $ off because we were with Kaitlin and gave her a gift certificate to come in again for free since she brought in business. that was really sweet. But then again, I called and was told $ 50 with shellac and then when I got teh $ 5 off, it was $ 65 with a $ 10 tip… what?
Well…her poor mother — in law!
she sat down in the chair next to me and told the lady «I have joint problems in my big toe, *pointed to toe*, please be careful with it. Don’t tug it. it will hurt!
The woman rinsed off our feet and patted them dry. All was good… then I see her tugging at our toes to massage them and then she yanks the big toe! Oh my!!! That poor woman gasped and was in so much pain I could see it in her face. She reminded the woman again who didn’t even apologize and just laughed at her! ARE YOU KIDDING ME!!!
Then we got frenchmanicures on our toes and hands. The Mother in Law said that she wanted more white on her nails, the lady just kept on taking more white off, she said more white, thicker, like hers *points to my nails* she ended up leaving with barely any white on her toe nails. Disasterous.
I understand not everyone speaks and understand english that well. That is half my chinese family… but seriously, if you are going to put someone like that on the floor who has to listen to a person’s needs, then at the very least, have someone near her paying attention to what is being said and translating.

I’ve tried this place three times now and it’s only ever ‘eh’… I never feel like they do that great of a job and rush you in and out. Now, I don’t want to hang around for hours, I have things to do but most places include a hand massage w/​your mani.
Next time, stay on 3A into Weymouth and stop at either Indulgent or Elegant nails. They both do a much better job and pedi’s include hot stone leg massage at the same price as Star Nails.

Shellac/​gel lasts a long time. Good prices for the area and very quick. They do a great fill and cute nail art.

I popped in here today for a pedicure and I was pretty happy with it! The massage chair is comfy, the service is brisk and mostly friendly, and the salon is nice. It’s pretty loud in the salon and they don’t allow tipping on credit cards, which I understand to a point, but with the new pricing on debit cards, I feel like this is something they should start offering — I had to go get cash after my pedicure as I didn’t know up front that they didn’t accept CC tips. (PS, I work in the credit card industry, so I would gladly tip extra to compensate for the fees if they did it on CC; alternately, install an ATM and earn money off of our fees, ladies!)
The pedicure was pretty good. I feel like the nails on my big toes, which I explained have a tendency toward growing into my skin, were cut too short. The rest of my nails were cut just right and the hot stone massage and exfoliating scrub were a nice touch.
The nail polish used was great, but I did end up with a few spots on my toes that were obviously a mistake that was made when polishing my nails. Had I had more time, I would’ve asked them to fix it, but it was easily done when I got home.
I felt the price was pretty good, although I typically go to a spa for my pedicures. My co-​worker that works across the street said she felt the price ($ 27) was more than she typically paid in the city for a nail salon.

I came here with a friend for a manicure the other day. The regular manicure is $ 12 or $ 13, pedicure is $ 27, and shellac manicure is $ 25. The shellac is the only thing I would consider to be regular priced; everything else is a bit on the expensive side. The ladies there are nice, but the one who did my nails very abruptly pointed out that I «should really get (my) eyebrows waxed today.» That kind of turned me off to the place.

It’s not the best or pedicure I’ve ever received but it’s certainly not the worst! Higher rating given due to the lovely staff– which is hard to find sometimes.
–The salon is pleasant, and very clean. I always keep a watchful eye on sanitizing procedures and they are on their game. I am not uncomfortable in the least in regards to their cleanliness.
–They have a great color selection of nice polishes (no old runny ones as far as I have noticed)
–Lots of pedi chairs which are in good shape. Pedi comes with a nice foot/​calf massage & hot stones.
–Mani– very nice. Shaped my nails well and exactly how I wanted.
–Staff is very sweet– they do not rush and are always make you feel comfortable. One time I smudged my nail immediately when sitting down to dry it & my technician came running back over and re-​did the nail.
Due to the cleanliness and the nice staff it’s my go-​to place around here.
As a side note:
I’ve seen a lot of people be very abrasive towards the staff here, and they still treat everyone with kindess, which is more than I can say for some of the customers. I find it shameful how entitled some women are and they need a reality check. Keep it classy.

I don’t often get manicures but decided to stop into star nails to treat myself. I was extremely disappointed at the outcome. The woman failed to remove the previous nail polish I had which made the outcome very sloppy looking. The polish chipped and looked terrible about a day later. I would not go back or ever recommend.

Amazing! This is BY FAR the best nail salon I have EVER been to. The wait is so short, the people are so friendly and I have never had such perfect nails! Really its great! Not to mention they have every color imaginable! Definitely worth a visit!

I kind of think the prior reviews are a bit unfair. Star Nails is a Chinese nail salon. They aren’t a high end spa, and knocking them a couple stars because they don’t give you a head and neck massage is just ridiculous. If you want the bells and whistles, then perhaps going to a $ 25 manicure place isn’t your scene. Go pay $ 90 on Newbury St. As far as Chinese nail salons go, they are the best I’ve found. The pedicures last an hour, and they do a good job. The gel manicures last a full week longer than the OPI ones I get done at the mall. The place is clean and inviting.

I went here for a pedicure a few weeks ago and found it perfectly satisfactory. Would probably give it 3.5 stars if possible.
Pros: the color options were great — a lot of OPI, the pedicurist was efficient and did a good job, the pedicurist didn’t talk my ear off so I could enjoy my book, the hot stone massage was nice, my pedicure still looks nice weeks later, the facilities are all brand new and the massage chairs work.
Cons: it is a little expensive at $ 27 for a pedicure — even with the hot stones, that’s still about $ 5 too expensive for my taste, the hot stones were slightly too hot for me, the atmostphere itself is pretty bland — the space is very open and light, but there’s nothing special about it, and it took a long time for the woman to come back out after putting me under the dryer to take my payment.
Bottom line: if you just wants your nails done well, this place will get the job done. If you’re looking for a «spa» experience, try somewhere else. I will be returning, since it’s convenient to me.

I normally go to Michelle’s Nails in Duxbury, where I am spoiled… no place I have ever been to beats them. You get what you pay for — fully. Would a neck and shoulder massage (standard with a manicure) be equivalent to a happy ending? Because it’s amazing.
My brother and I had an hour and half to kill prior to a movie; I influenced him to get a manicure, since I wanted a mani/​pedi. Worst I’ve ever had. I didn’t think the prices were too, too bad — I thought they were in the same ballpark as other places. My combo was 35, his manicure was 15. I was highly disappointed with the lack of attention to details with the mani/​pedi. They were done simultaneously, rushing, thus they cut my cuticles too deep to the point where I was bleeding on three toes and one finger (thankfully, it was my middle!). No bueño!
My brother said it was amazing and he can’t wait to do it again on his fall break from college. I’m taking him to Michelle’s.

This was a terrible experience and the worst suggestion I’ve ever made.
My friend and I was in the Hingham area after going to the beach. I suggested getting our nails done after going to the beach. My friend suggested another place that she went to, but I suggested Star Nails because we were going to be at the shipyard anyways.
We walked in through the back door and no one acknowledged us. It felt like they were waiting for us to greet them. Weren’t we the customers?! We were finally asked, ‘How can I help you?” I told one of the ladies, «I would like a pedicure and my friend would like manicure.» The response was, «pick color». We both picked our color and we stood around for about 10 minutes. I don’t mind waiting because I didn’t make an appointment.
Finally a lady looks at me and points to a chair for me to sit in. The lady who was giving me my pedicure was not talkative at all, so I never got her name. She didn’t ask how I was nor communicated with me on when to shift my feet. All I got was a push and shove every time.
My nails came out OK, but when it came time to dry my nails she didn’t even tell me how long I had to dry them for. The dryer had no timer and it just kept going.
When it came time to pay, I was going to pay with a credit card. After the lady ran my transaction, she said, ‘oh, I added $ 0.20 extra, is that OK? please sign.” She just shoves the pen in my hand and assumes that I was just going to accept it. I did accept it because that was going to be part of her tips from me.
There was only customer service to those who always go there on a regular basis. New clients don’t really exist in this salon. They just take you in to take your money!!!
I would NEVER EVER go back there again!!! I WOULD NEVER recommend this place to anyone!!! They are VERY, VERY EXPENSIVE! Worst experience ever!!!

I have to admit to feeling a bit disloyal today when coming to check out this relatively new nail salon and spa especially since it’s only a couple of miles away from my usual place.
I was curious though and in need of a pedicure.
As it turns out I was very impressed with this spacious, clean, and pretty place. There are at least 10 pedicure chairs, as many manicure tables and loads of drying areas.
There is an impressive collection of polishes including some very up to date OPI colors.
I was immediately greeted when I walked in and escorted over to the polishes so that I could pick out my color.
Once ensconsed in the chair, I was happy to note that it had the back massage feature.
Judy was my pedicurist and she couldn’t have been nicer.
She was careful, caring, gentle and thorough with the entire pedicure.
I got an especially long calf and foot massage… heavenly, then followed by a shorter but just as nice hot stone massage.
All the staff looked nice and very professional in their white salon coats with their names embroidered on the front.
Things are clearly a cut above many of the other local salons, including sad to say, my usual place as much as I love them there.
The pedicure was $ 27.00 which is even $ 3.00 less than what I usually pay.
They do waxing here too which one of these days I might try… but again, I feel loyal to the woman who does this for me on Newbury Street.
They do need a better magazine selection as that’s part of the relaxation experience for me to flip through an assortment of the latest ones.
What a dilemma. I really liked my experience here but would feel badly to fully abandon my other place. All these women work so hard… I mean really, I would never want to do manicures and pedicures all day.
Really pleasant and relaxing experience here on a beautiful sunny, happy day.
P. S. Best wishes and congratulations to the Duke and Duchess of Cambridge (aka Will and Kate) today.
:-))

Yay! I’m a fan. I am super picky and this place exceeded my expectation based on experiences at nail salons in the area. It’s new, clean and friendly with a large assortment of colors to choose from — I typically bring my own, but I was impressed with the selection. Definitely check it out!