Fuller ‘s Home & Hardware

Great service. In preparation for our first snowfall, of course I wait until the day before to get the snowblower checked out. With a day’s notice Fullers picks up, conditions and returns my snowblower. Thank you. The Fuller family is an asset to our community!

Best ahem «hardware» store ever! This is not a Menards or Home Depot or even your locally owned Ace! This place rocks! See, the Fuller family owns the car wash, gas station and car repair shop in Hinsdale. They are like the Trump family of NY. They own half the town! I grew up with Wally and Paula and damn, look at them now. This gem was not always owned by the Fullers but they took the original charm and ran with it. Great customer service and you will find things here that you will not find, trust me… not find at big box hardware stores. Yep, parking sucks, it’s Hinsdale so deal with it.
Fullers has amazing cookware, decorations. screws, saws, lights, plumbing crap and some Hinsdale only decorations. Pricier than your big box stores but you will see the same employees here and won’t have to search for someone to answer your question.
My Mom said «why don’t you date that nice boy Wally Fuller?! Damn, she was always right!
Wood floors, original building. Love it!

Great service! We’ve used Fuller’s for installing new light fixtures, installing a dog door, moving some furniture and a few general handyman things. Always easy to book and they are very pleasant, professional and on time. The quality of the work is great. We had no issues whatsoever. Will definitely call them again.

So the vacuum stopped working the other day and I took it into a different service center. They open it up and found wires pinched, parts & screws missing, which had caused a catastrophic failure of both motors and the PCB. Basically he said a monkey had been working on it. It will cost more than a new one to fix! The only place that had been working on this machine was Fuller’s Ace Hardware. This is so upsetting as these are not cheap machines and are intended to last 20 to 30 years when properly maintained.
So I called them up and spoke with the service manager again (same guy as last time). He was shocked and said this doesn’t happen there. I then referred to my conversation with him last year and he had no answer. Guess he has a short memory.
Wants me to bring the unit in for repair. I told him they were going to repair it and not charge me. We will see.

I have been coming to this hardware store location for over 40+ years, when it was Soukups and everyone knew your name and all you had to do was ask them to «bill my dad» for anything I needed. Now that it’s Fullers, they have the same small town feeling and are very helpful. On a positive note, I bought a Weber grill for myself on Father’s Day and they delivered it to my house and set it up within 2 hours of purchase so that we could have a cookout the same afternoon. Great! They also had competitive pricing versus Home Depot on the shower heads, faucets and other home items we recently purchased for our house. On a sour note, they quoted us a rate to install a basketball hoop in our front yard (the kind where you pour the cement, install the post and set up the hoop). However, when they called to confirm the installation, they doubled the price versus the original quote… we cancelled the installation and had another person do it instead. Overall, they run a great business, always friendly and helpful and nice to have that versus the Home Depot, Menards mentality where they don’t know a thing about the products. A few sour apple employees won’t keep us from running over for some quick purchases. And, the kids love Dips and Dogs, also owned by the Fullers next door.

Amazing service! Dropped my snow blower off at 10:30 am on a Sunday for a tune up. They said they probably wouldn’t be able to get it finished the same day due to being light staffed. Not only did they finish, they dropped it off at my house free of charge by 2:00 pm!
I love this place — all small businesses should model their customer service after Fuller’s!

This is an Ace Hardware store which is owned by the Fuller family. The staff are very friendly and attentive. They carry not only supplies, but offer services such as moving, repairs, lawn care, decorating/​lighting services and more. I don’t usually come here often because it is a little pricer than when I can just go to Home Depot, but you get the quality service here and it seems to me that anything «Fuller family owned» gives you that excellent customer service!

My review is for The Second Floor. We had a work event here and I was not that impressed with the facility. The chef instructor was great at catering to the crazy diet issues with my office of 14 and she seemed very personable and knowledgeable.
The cooking class space however leaves you in the middle of the store so as other are talking and shopping it’s distracting. We also were doing a cooking class not a demonstration and it was pack between the ovens and the counter. You literally could not move unless someone else did. Not only was it claustrophobic but it also seemed dangerous. I would not recommend doing a private party of more then 10 people unless you just want to watch and then not more the 15 because that is how many seat wide the eating bar is.
Lastly the store itself is very cute and the downstairs have a ton of stuff in them. In a pinch it’s the way to go but be prepared to pay a very Large premium for the location of the store being in the downtown area.

The Fullers have created a hardware store that’s unlike any others in the area. Great customer service, unconventional line-​up of products, and deep roots in the community. Retailing doesn’t get any better.

Boy, this Fuller family sure has it’s finger on the pulse of the western suburbs. Since one of the area’s earliest settlers was Ben Fuller, I guess I shouldn’t be surprised.
Unfortunately, the days of the old Mom and Pop shops are gone, but Fuller’s really does a pretty good job of keeping that small town flare while still offering their customers a wide variety of merchandise at the same time. Formerly «Soukup’s», this Hinsdale store has gone through extensive renovation and turned out just beautifully. But don’t let the designer façade fool you. You’ll still be able to find all the nuts and bolts you need, while getting the same personal attention from an employee who actually knows what they’re talking about. Can’t find something? Chances are someone in a red smock is about to ask if you need assistance anyway, and will be more than happy to walk you to your item.
Their prices are a little higher than at some of the big box stores, but with the convenience of it’s location and extra friendly service, I’m betting you won’t even give that a second thought.
The only problem? I can’t stop calling this place Soukup’s.

Gotta love their selection, service, and sales staff that knows that their talking about. The store is neat, tidey, and has just about everything you could want when you’re too lazy to haul over to the Home Depot. It’s nice to know that it’s family run and been around since forever…

My review is for «The Second Floor», which is one of my favorite places. This upper level of Fuller’s is amazing. Its a cooks dream come true. I could do all of my Christmas shopping up there and find something for everyone on my list. The Second Floor is one of a kind.

Looking for a flashback to a neighborhood hardware store that takes care of its customers? Then look nor further than Fuller’s in Hinsdale.
While the downstairs is reminiscent of that old hardware store with the creaky wood floors, the upstairs with its sweeping staircase is a bit of Williams Sonoma coupled with a fine cook’s kitchen.
For the hardware store– they staff it with men and women who know their stuff. Ask for a certain kind of screw, paint or socket and they personally walk you to where it is shelved to make sure you can find it. If you want something that they don’t stock– ask and they will probably order it for you. From high end vacuum cleaner bags (Miele) to paint, keys, locks and more– Fuller’s has what you need for those big or little jobs.
I even sent a friend of mine there to get her vacuum cleaner plug replaced and not only did they have the part– they put it on her vacuum cord all within an hour!
As for the upstairs– I attended one cooking class there which was great. They offer up a variety of classes some hosted by local chefs from neighboring restaurants. They also sell a large variety of high end kitchen accessories– everything from napkin rings and candles– to those special serving pieces that will finish off your table.
While the pricing may be a bit higher than some of the larger chain hardware stores– I’d rather pay a little more for someone to help me and explain to me some alternatives to a project that I thought I could handle on my own.
While we live in a time where most people seem to shop at the big box hardware stores– it’s nice to know that the small town feel of a place that actually cares about it’s customers still exists today. And that’s what Fuller’s does best.

I love Fuller’s Hardware. The store itself recently remodeled and the new interior competes with lots of private homes in Hinsdale. I think it’s a really nice store and the service is GREAT! You are quite likely to be served by a member of the Fuller famiy. They are so great and accomodating even if you don’t really know your way around a hardware store (like me).
The upstairs is a sort of Williams Sonoma. They even do cooking classes here which I think is just so cool. I haven’t had time to take one yet, but I intend to in the near future.