Frey William H OD

This is a challenging review for me to write, because I had expectations that were not met by Dr. Frey’s practice. I came to realize over time, however, that my expectations were inappropriate.
Dr. Frey does eye exams and sells glasses and contact lenses. That’s it. He only does it three days a week, Tuesday, Wednesday and Friday, regular business hours only. No evenings. No Saturday hours. If you need glasses or contacts, and you are available mid-​week, this is probably fine for you. You’re probably a senior citizen, and you like getting your business done on weekdays, when the crowds are less.
Apparently Dr. Frey is the only optometrist on staff. I called on one of his business days when my elderly relative, a resident of Hobart, needed to see an eye doctor right away. The receptionist told me Dr. Frey had a family emergency, and there was no other doctor in the office. No criticism of taking time off for a family emergency; however, it showed that this business is a one-​man show. There’s no back-​up for him.
I called his office on another occasion, when a second elderly relative had an eye infection of some sort. I was referred to the hospital emergency room. Dr. Frey only does business by appointment, and does not make room in his schedule for an unexpected illness.
You see, I had this idea, this crazy idea, that Dr. Frey was more than he wants to be. I thought he might be acting as a physician, and that he would see people who have eye problems, eye emergencies, and the like. I was wrong. He wants to do eye exams, and sell stuff. If he sees anyone who actually might have an ongoing disease process, he refers them to another practice. He’s got himself a pretty sweet deal. I wish I could work three days a week and make enough to live a comfortable life.
So, Dr. Frey is what he is. If you can manage your expectations, and think of him as no different than some retail optometry chain in the mall, but with really lousy business hours, you’ll probably be fine. Just don’t expect real medical care here.