Frank R. DePaola, D.D.S.& Assoc, LLC

Very friendly staff — courteous and helpful at front desk. Made the experience pleasant from scheduling to check out. Helped with filing on my insurance (they do expect payment at time of service), and accepted payment from my HSA account.
Office space is beautiful and clean. All equipment seems to be new and state of the art.
Hygienist was very thorough, communicated all her findings and gave helpful tips. More importantly, she was very empathetic and took frequent breaks to accommodate my TMJ pain during the cleaning. The dentist then reviewed everything with me, and gave some options for follow-​up without pushing unnecessary services.
I left feeling comfortable with the experience and in good hands. I plan on bringing my toddler son for his first dental appointment soon — the have special services for children.

Words can’t describe how grateful I am for Dr. DePaola and his staff. I was experiencing terrible TMJ pain which persisted for several months. I couldn’t live my daily life like I used to and was beginning to worry that this was going to be a chronic issue. Dr. DePaola assured me that he would get me healed and was committed to doing everything possible to get me out of pain. I’m happy to say he delivered! Thank you Dr. DePaola for giving me my life back. Dr. DePaola is not only extremely bright, but he genuinely cares about his patients. He called on the weekends to see how I was doing, squeezed time into his schedule if I needed to see him urgently, and always took the time to explain everything so I knew exactly what and why he did things. His staff is very friendly and always welcomes me with warm smiles as well. Dr. DePaolo runs his office with integrity and is a doctor you can trust. Hoboken is so lucky to have him as part our community!

expensive & they perform treatments which is obviously not covered by insurance without asking. (my insurance is not bad). not responding for customers request.

This is going to sound cheesy, but I have never actually been excited to go to the dentist until I went here.
Besides their excellent service, flawless dental work, and jaw-​droppingly beautiful office and view, Dr. De Paola always has some cool new gadget that makes the procedure easier or better for the patient. For a geek like me, that’s a great thing.
Even more fundamentally, in medical ethics, the idea of a patient’s «informed consent» is critical. Dr. DePaola (and everyone in the office) takes this responsibility seriously and informs you what’s happening every step of the way, with close-​up photos before and after if you’d like. They even take it a step further by being entirely transparent about the price of every procedure before they do it. Now that’s a true professional.
So yeah, in summary, it would be fair to say that I like it here.

Been going here for 10 years and highly recommend! Very talented dentists, knowledgeable and thorough dental hygienists set in a comfortable office with clean, modern equipment.
Make an appointment with Alex Fedotova, RDH for a cleaning. She’s fabulous. She’s informative, makes the cleaning seem easy.
Last few appointments I’ve seen Dr. McCleaster. Very good. So nice.
Be prepared to pay for services at checkout. They will submit claim to your insurance. Usually very timely.

Just came in for my cleaning with Samantha. She always does a great job. She is very efficient, has great attention to detail, and she’s kind and makes patient comfort a priority.
Also Dr. DePaola is a great dentist. He did an excellent job fitting me for a mouth guard for TMJ. He dedicated a lot of time and effort to ensure that it was the perfect fit and as a result, I am now pain-​free. I highly recommend this practice!

They do great dental work and are very professional. I have been going to this dentist for about 9 years now. They have all of the latest technology to keep you comfortable and to make sure your teeth are healthy. They are great people too. Would recommend

There is no better dentist in America!!! From his incredible bedside manner to his incredible dentistry skills you are absolutely in the right hands! Dr. Depaola should be your first and last stop when it comes to your teeth!

I would highly recommend Dr DePaola and his associates. It is clear that they are striving to offer a truely unique experience, one that is vastly different from the one I remember growing up. One that caters to both adults as well as children.
The staff is very courteous and knowledgeable. I am certainly not an expert in dental offerings but it is obvious that Dr Frank cares enough to provide current technology and also takes the time to educate you during your visit.
I was instantly set at ease with the staff and beautiful office and surrounding area and plan to be a patient for a long time to come.

I’ll be fair here. Brought my 2-​yr old son here for his first dental visit. It was roughly 10 minutes of «counting your teeth», 2 parental tips about brushing I’ve read elsewhere multiple times, and a fluoride painting that took 30 seconds. It was brief with no teaching or demonstrations for brushing or flossing for him. I was surprised how quickly they said «Ok, we’re done.» Manner was pleasant and my son was entertained. A toothbrush & a 98¢ toy to finish.
Then came the bill…
When the receptionist said the words «That will be $ 230.00», I almost fell over. I said «for those 10 minutes?» She said nothing. Seems she’s received my exact response before. I was prepared for $ 90, $ 100, maybe even $ 125. But $ 230? I’m sorry, that is simply highway robbery.
The appointment broke down into $ 95 for «oral evaluation» and $ 95 for «Prophylaxis»… Two things that occurred over about 6 minutes, equating to about $ 1900.00 per hour.
Taking off the cost of the ½ thimble full of fluoride at very generous costs estimate $ 5 of product (which I’m sure only costs them pennies), the fluoride painting that took literally 30 seconds for the remaining $ 35 charge equates to about $ 4200.00 per hour.
To top this off they said they were not a participating provider with our very-​mainstream Horizon Blue Cross insurance coverage. Whether we’re reimbursed fully or partially somewhere down the road the pricing is downright criminal.
Shop around. Compare pricing. Use Unilocal or many of the other services. Call ahead and get exact pricing. You will be astonished the differences Dentists charge for the exact same services.
One final opinion: The more I experience the U.S. dental industry the more criminal I find it to be. Any industry that discourages price comparison, doesn’t advertise or even hides their pricing, and adds nickel & dime pricing for every add-​on justifying additional charges for what should be included in a comprehensive dental exam/​cleaning, etc. is more akin to the practices of an extortion or ponzi scheme, a silent mafia. This place fits the bill. $ 230 for a 10-​minute child’s checkup? Definitely never going back.

I brought my wild 2 year old to Dr. Rossy for her first dental cleaning. Talk about a patient, gentle, and thorough dentist. Even though my daughter screamed so loud for all of Hoboken to hear, she was done in about 5 minutes. I don’t know how she handles children screaming (I can’t handle hearing my own)!
The office is beautiful and located right in the Shipyard. They have a decent sized playroom with many toys and the exam rooms have fun themes-​well done!
They don’t take MetLife Dental insurance but they will send out a claim to get you reimbursed.
Thank you Dr. Rossy, you were great!

I didn’t have a chance to rate the actual service, but agree that it’s poorly managed. I walked in for my appointment and they couldn’t find it. I showed them the call from when I placed it to prove that I made the call. The only consolidation they offered was a new appointment. In three weeks. Totally not worth my time.

Finally had to leave after several years. As the first reviewer said, claim management is atrocious. They would send me a reminder for the next checkup, while I was still trying to get them to submit claim paperwork properly from six months prior. I gave them many chances over the years, but they didn’t improve. Otherwise, I would still be with them, since the equipment is modern, the staff is pretty, and the décor is awesome.

Makes you pay your bill up front even if you’re insured, but doesn’t tell you this until you are leaving. I’ve had to call their office 3 times for them to submit my claim so I can get reimbursed and 6 weeks later I still don’t see the claim has been sent in. Rude front office staff. Never go back.