Prompt Foot and Ankle Care

This business was previously Hoboken Foot and Ankle Care. The idea that you do not bother to tell long-​time patients who call to make an appointment that this is a completely new practice is unacceptable. When I mentioned this, they just said, oh, didn’t you see the sign in the window? Well, no – I called to make an appointment! The «sign» in the window is a scotch taped piece of paper, by the way. The previous practice WAS prompt. One reason I went there for so many years was that you never had to wait for your appointment. Twenty minutes after my appointment was scheduled, there were three people ahead of me. I walked out and will not be back.

Thank you Dr. Goswami for your great care!
While training for the NYC marathon in the fall of 2015, I began to experience heel pain like nothing I had experienced before. Like many runners, I ran through the pain. The pain went away, but returned harshly last week after a morning run. I limped through my day of work as a physical therapist I was in so much pain. I chose Dr. Goswami based on other runners’ recommendations. Dr. Goswami examined my foot thoroughly and took x-​rays. I was diagnosed with having a stress fracture in my heel bone. Dr. Goswami took the time to educate me about my treatment options, and applied a soft cast to my foot. I will follow up with him again soon, and when my stress fracture is healed, begin running again. Thanks again Dr. Goswami and team!
Jim Palmer, Physical Therapist

Dr Goswami and his staff are super friendly and professional. They are very attentive and caring. After a few visits, I was privileged to have Dr. Goswami perform surgery on my toe. The surgery was performed in a surgical center instead of a hospital. The staff at the surgical center is also very courteous and professional. They were kind and very patient with me.
I haven’t experienced ANY of the billing issues mentioned in some of the older reviews. I have been visiting Dr. Goswami a few times a month post surgery and can attest to not experiencing the billing fishiness described in previous reviews.
Dr Goswami pays great attention to detail. He is thorough, patient, caring and knowledgeable. And EVERY single one of his staff members is super nice and helpful.
I would recommend his expertise and the staff at Prompt Foot and Ankle care to anyone.

Staff was great. Very friendly and welcoming as I came in. I was worried about getting warts removed but the staff reassured me that I was in good hands. I met with Dr. Goswami, he was very friendly and did a great job. He showed that he really cared and seemed experienced and dedicated to his job. Overall great! Will not go to any other podiatrist in Hoboken.

Very frustrating facility — almost every single visit, I saw a different doctor. The doctors hadn’t bothered to read my chart so I spent every visit explaining my problem to a new doctor and the history of each of my previous visits. Needed to also buy a rather expensive foot cream that they sold on site — and only after overhearing another patient complain — did I realize that they didn’t stock current supplies of this and were trying to unload the stock that expired the next month. When I asked, they said — simply come back when it expires and we’ll sell you a new one. The only positive was that they were able to take me very quickly and getting appointments was never a problem. But I certainly won’t go back.

The most horrible stuff I had ever dealt with! Asked for a copy of x-​ray (paid $ 5 for it), every time I called they would say it will be ready next day. I had initial visit on Monday, called them again on Friday to find out that the office is already closed and my x-​ray will be ready on Tuesday of next week. The lady I spoke with was extremely mean and hung up on me. It’s sad that most of their patients are elderly people who don’t have energy to speak up when they get treated poorly! Bad place!

Doctor D. is very nice. However, I agree with others! There is something/​someone wrong in the office bringing it down. I too was given a choice of a cast and one minute my foot was broken the next not. I needed to know for sure, so I had to go elsewhere to get MRI prescription. OK. But then, I received my bill. Charge after charge! And charged for something I paid out of pocket for! I called and then was told it was not billed to insurance when clearly it was! Insurance says it was, I have the bill in hand, and billing says, no? They are clearly getting double payment then for something that should have been half the price. I will correct this posting when and if I get reimbursed for my money. I don’t understand why this office has so many staff and so many issues. Front desk and billing can be mean. Look elsewhere.
Follow up: i did get reimbursed for my bill, however, I’m not sure if my insurance was billed or not to this day. I think they are now a large office with a chain like name. Things change. Oh well.