Menard’s

The 25% restocking fee on special orders is highway robbery! This was not a custom order and that policy was never explained prior to the purchase.

Amazing selection and awesome staff. I was very impressed as soon as I walked in. The store is huge and very bright and welcoming. Definitely will go back, despite it not being the closest Menards to where I live.

This is one of the few Menard’s in Chicagoland. The store is HUGE, and it has just about everything you need for a beautiful house. There is a garden center added for flowers and trees. The rest of the store is for the inside of your house. All of the staff are friendly and do their job great! They also are informational about a lot of the items in the store. The items in the store are also useful. Thanks Menard’s for letting me come back again and again!

We recently purchased a love seat and 2 chairs for our patio/​deck. The first day we looked and sat on every chair trying to make a decision. Many employees walked past us never making eye contact or ignored us when we were looking for someone with questions. My husband went to another department to flag someone down. The next day we came back to make our purchase and luckily a wonderful employee, Bhavin, came right up asking if we needed help and assisted us. He answered all our questions and was very nice. We will continue to shop here as needed but it was be nice if the floor staff was more customer friendly. Side note — all my experiences with the cashiers have been good.

This is what a great hardware store looks like. Just today I needed to return a leaking kitchen faucet that was replaced back in October 2014, this is out of the warranty period. They gave us a store credit to replace the bad one, how much better can it get. There are many hardware stores to buy from, but when you get service like this, WHY SHOP?
The bad faucet was a Tuscany kitchen model Brookville and I spoke with them regarding item, NO HELP!!! I would never buy a Tuscany brand faucet for anyone I know, just poorly made and leakage caused thousands of damage under sink and into basement.

Mark was a great help with carry out! Thank you! So friendly and and kind. This store is very clean and organized.

I paid in advance for a vanity. I called the store and found out that the vanity wasn’t there. The dept. Manager told time they would order it again and it would come in 10 days. I have contractor waiting for it. I said 10 days is not acceptable. Talked to the GM
He made it out like it was my fault. Called corp office. Told to submit in writing and mail it. I really don’t have time for that. They have lost my business. Home depot is my exclusive store from now on.

Hey save big $$ at Menard’s commercial gets into my head and they are right I find the best deals at Menard’s. I like their garden section as well as their huge home improvement area and it has a wonderful Christmas shopping display. I like to go there to find $ 1 deals on Kid’s shampoo, and snacks. You can get a lot of things with Menard’s just by shopping around there and it’s good to walk a huge store it’s a nice workout.

GREAT selection for the handy weekender… lesser-​name power tools at a price that is good enough for D-​I-​Y to use for a few projects, and wont break the budget like Bosch or Milwaukee. Those two are fantastic names, but just overkill for DIY needs.
Building Materials and Contractor Desk guys are open to questions, and the selection of materials (siding in particular) is quite amazing. Have built decks and screened porches with one-​stop convenience.
Most all the employees are generally competent in their areas, not overly aggressive, and quite helpful. I always am falling for the specials that are in the aisles.
Layout is a problem, though. It is very strange to have the center of the store broken up by a double escalator, so that your shopping has to take many more steps than it should. Also, toilets/​sinks, windows/​doors, and electrical conduit are on the second floor ??? Not really good for «walk-​in and pick-​up» orders.
Given that, this is still one of Menard’s top stores, in my experience.

This Menard’s and it’s employees are top notch. Not only are people ready to help, they take it an extra step. For example one employee loaded the heavy bags of mulch onto my cart and then ALSO pushed the cart to the check out for me. When the check out guy saw us he flashed a light on his station which turned out to call another employee to head our way so he could get the load to my car after check out. When a check out line is empty the teller stands in front of it so you can tell where there is no line. They walk you to the product you are looking for and so on. I’ve also noticed that when costco has a sale on a hardware item I’ve seen it for the same price here. Great place!

Truly very happy with service a few weeks ago my mom and I were at the store and Courtney from the paint dep. helped us gather items on an inventory list for building a deck. Initially, my mom and I had gone to building dep. but the guy didn’t want to help us and just told us that anything with some particular number meant it was in hardwear. (at the end of the day that still means nothing to me) Courtney and other staff in the hardwear department were so helpful she deff. Stepped out of her way to help!!!

I feel like such a geek admitting this, but I like to go here to look at the groceries and other sales on the first floor! I only found out about this through coming here to buy lighting fixtures and new toilets, but they have a pretty decent selection of food items, accessories and Sprecher sodas too! They can have really cheap sales on items.
I’ve bought cozy blankets for $ 5, cute headbands/​hair ties for 50 cents a piece, salsa for less than $ 2. There are tons of hidden gems in this store! It’s also a great store full of helpful workers for the clueless, like myself, and no-​so-​clueless to complete home projects. Great stock of so many items. One thing I don’t think is up to par is the paint though– I feel like thats more of Home Depot’s forté. But obviously, I’ll be back for the rest of it!

This place is fantastic! Some people are WalMart junkies, some are Target junkies, we are Menard junkies. Not only can you find just about anything you could ever want for your home here (including food and pet supplies) but their prices are super low. If you don’t mind a little extra work they have all kinds of rebates where you can even get some stuff FREE. Yep free! Who doesn’t love free stuff? The staff is always super friendly and helpful. The place is huge so you are bound to have to ask for assistance at some point and I’ve never felt like I was troubling anyone when I asked for help. If you leave with nothing else I recommend you grab a 6 pack of Sprechers soda. Get the cream soda or rootbeer, you wont be sorry. This stuff is such a delightful treat. Gourmet soda at Menards, who knew? Me! Tonight we bought some fancy binoculars for $ 12. Really nice durable ones, not cheap ones that are plastic and feel like they are going to break in 2 days. These were on sale and it looks to be a discontinued item. There were a few left behind the elevator if you’re in need of a pair too. Happy shopping!

Big and lots of selection. Bight and clean too. Love the moving walkway… pretty cool! I see why my guy likes going to Menards.

I’ll admit, Menards is not my usual go to for tools. I tend to come here if I need cheap materials. I had not been to this location for the first few years it’s been open.
Word to the wise, spend your first few minutes planning out your «route» in the store. Otherwise you will find yourself going up and down the escalator and stairs several times.
At first, I laughed at the pianist playing here… but then understood it helps while riding the escalator. It takes about 2 minutes to go from down to up.
Staff here is always very friendly and courteous. This is possibly the cleanest Menards I’ve ever seen.

HUGE STORE! It’s a big one!
Variety and selection, nice staff.
I’ve bought all sorts of things here over the years. Tools, household items, chips, gardening things, electrical, blinds, hardware and recently a BBQ.
Never had a problem. Ever

The biggest Menards I’ve ever been too. Tools, carpet, sinks, soda, chips, candy, jacuzzis, self-​playing pianos…

I enjoy shopping at this store. Everytime I walk in with a list, I always find more than I originally went there for. Almost wish I had more home improvement projects to keep shopping all day.
Employees are wonderful. It’s clean and very well organized.
Make sure to check out the rebates in the paper, and look for orange tags on the shelf. You can get some great deal!

You know how the commercial says «you save big money»? That’s a loaded statement.
You save money on what you came there for, but then you USE that money you saved and buy all sorts of other stuff you never know you needed. Case in point — they sell Sprecher root beer!!! it’s a favorite that is hard to find in typical grocery stores.
I’ve come to this Menards to find things that I haven’t been able to find at Target or Walmart. Also, it’s less expensive than the walmart on the other side of the plaza in most cases– even the items you wouldn’t think about like oil filters and laundry detergent.
Sure, the theme song plays in the background most of the time, but the store is clean, the staff are helpful, and you’ve gotta love the moving walkway to the second floor and the piano that plays itself or with a person (one day someone was playing a pretty version of «Comfortably Numb» by Pink Floyd — I thought it was hilarious).
I continue to make the trek out to Hodgkins in order to save money. If i can condense trips by heading to this awesome location, I’ll do it!

This store rocks. Since it already has so many positive reviews, I’ll keep it short and just touch on the high points:
* There was a pianist when we were there.
* They have a great selection and great prices.
* There were free fresh baked cookies in the kitchen cabinet and appliance area.
* Even though it’s huge„ we found it easy to find employees when were were there on a Sunday afternoon.