Chicago Cornea Consultants Ltd

I had come here for years, but after my last eye examine I will not be returning. Dr, Dennis, is no longer at this location. He was my doctor for many years. He is in their Highland Park office, but too far for me to travel. So I made an appointment with another doctor in their Hoffman estates location. I waited over an hour to see him. The receptionist needs a lesson in friendliness. Put a smile on your face when you greet patients. The young lady that does the eye test was not through and made me feel rushed. When she was asking me to see which letters I could see better. she was flipping them so fast. Now mind you I would not mind waiting providing I left the office with the confidence of receiving a through eye examine.
Th doctor came in looked at my eyes. He appeared to be rushed. I had to remind him of a condition that is heredity in my family. He obviously did not even bother to read my chart. He was ready to leave and then picked up the light again, and said lets have another look. He definitely did not give an eye examine like Dr. Dennis.
I left feeling frustrated and disappointed. I went to another Doctor and got a much better eye examine, no long wait times, and they are just as busy. Staff is friendly, professional and knowledgeable. Also I got different readings on my eye test, and could see much better when I was doing the test to determine my readings.

Good doctor but disappointing follow-​up appoints due to very long wait times. We travel two hours each way for follow-​up appointments and for the two appointments we had recently, we had to wait about an hour past appointment time to be even called in. Many patients that arrived after us were long gone by the time we were called in. Also, I posted this review once before and it was somehow removed from Unilocal.Not sure if only good ones are displayed.

Pack a lunch. Your appointment will actually about an hour and a half after you are «scheduled.» Completely unacceptable for a place that takes all your info the night before via internet.

It has been about 1 month since I got my Lasik surgery. The surgery went well and have to say I love not having to wear contacts. I went to the Hoffman Estates office. The only downside I would say is that you never really get a good explanation of lasik and how it all works till after you have spent 1 – 2 hours looking at eye charts and doing other visual exams. Dr. Majmadar was great and was able to answer my questions. It would have been nice to get a better understanding of the surgery just not the, «your a good candidate». The other strange thing is at the end of the appointment they put you in another room to discuss financials. I feel like I understood the financials more then I did the actual procedure. But I must say I am glad I had the procedure and everything went well. On the day of the procedure the Highland Park office was very professional and I would have to give them a ⁴⁄₅ stars much better compared to Hoffman Estates receptionists.

This place is good if you can stand to wait months for an appointment. Even forget getting an appointment in an emergency. It’s still a month out and you could lose an eye by then.

Getting LASIK surgery is the best decision I’ve ever made. And Dr. Majmadar is wonderful! He answers all my questions and I feel like I can trust him. The only downside is that the front desk staff has a tendency to be particularly rude almost always. When in the waiting area it’s as though the patients are disrupting their gossip time. But, they are not the reason I go to Chicago Cornea, the doctor is. And so overall I am still very happy and would, and have multiple times recommended them.

I was told I needed a procedure that was not going to be covered by my insurance company. I contacted my insurance company and my insurance company said that depending on the medical necessity it may be covered. I called Chicago Cornea to ask if they would help me work with the insurance company. Chicago Cornea NOT my insruance company kept telling me it was not covered by insurance. HOW would they know they never spoke with my insruance. I asked to speak to the doctor and he was too busy to take my call. If he is too busy to take my call what happens if i have an issue with my eyes?
Talk about poor bedside manners.
I dont even want to get into the financing options they offer — its like buying a used car.

I came in here for a lasik eye consultation since my regular eye doctor recommended this place.
Ignoring all the things that made me uncomfortable, the part that really scares me the most is the fact the only person’s name I still remember is Jim, the guy who takes care of appointments and the financial stuff. I met some nurse who did some exams, some doctor with an intern? (she was never introduced) who checked my prescription, and the main doctor who… I am not sure. I am not even sure if he is the doctor who will do my lasik surgery (I think he isn’t since the actual surgery location is at a different branch).
This Jim person sort of threw a price for my surgery that seemed high from the information I collected before coming in. He sort of threw this number at me verbally without any reasoning of why my process took this much money.
The only literature I got when I left the place is a finance pamphlet. Nothing about the lasik procedure, pricing breakdown… I did not even get the doctor’s business card.
I guess I was so use to hearing the term «free consultation» at other places, I guess I though this would be as well but… yeah… no… not free. a few hundred dollars. They could of let me know this before I made the appointment.
Lastly, they diluted my eyes for the process and did not give my any sort of shades so I can actually see as I drove back home. I am surprised I made it back home without hitting anything.
I am not sure if it’s the office staff’s fault that I feel this confused or my fault for expecting they will give me all the information without me asking them.
At the moment, I am extremely hesitant about the whole idea of LASIK.
I might come back here to re-​review if I ever choose to go back here for my lasik but I do not think I will at the moment.

I have been coming here for many months pre and post Lasik. The doctors and almost all of the staff are very pleasant and professional. The only reason for the 3 stars is the poor experience from the receptionist during almost every single visit over the last few months (about 8 visits in all). Can’t remember her name but she is extremely rude in the way she interacts with the patients including being very short on the phone. It is hard to believe that all the doctors and other staff in the office do not notice this and this has at least gone on for however long I have been coming here and today was no exception which was last straw… I would say if you want to be treated like you are at the DMV every time you come here or call, by all means come here. Otherwise look for a place where they understand that they are not doing you a favor by you visiting them. She really does need to get a clue and learn how to interact professionally and politely with people. Unacceptable if you ask me…