I wish I wrote his name down but I have seen him in there before when I bought an electric guitar there about 4 years ago. He looks like he should be selling a used car. Greasy hair, real rude, works usually in the«WEBUY» section. I was in there a couple of days ago, ME: clean cut, nice car, in shape, no reason to be looked down upon. They offered me no help to carry the assortment of goods that were just given to me via a last will and testament. I had a GASPOWEREDLEAFBLOWER, A STOCK6DISKFACTORYOEM stereo, ANIPHONE(UNLOCKEDBTW), a «WHITEBOARD» student projector, about 20UNWRAPPED/NEW C/D’s, A FUJIFILM camera. He said without looking at my grandfathers stuff, «This is ALLJUNK». Do you want me to throw it away?” I said«No» I getting to the full 2 Karat Wedding Ring left to my Grandpa from my Grandma and the list of high end watches such as «ROLEX, TAG, MOVADO» just to name a few. Some mine some my Grandfathers. ALL stayed in my car because this tastless idiot did not even give me a chance to go get them. STAYAWAYFROMTHISPLACE my guess is they are going out of business due to TERRIBLECUSTOMERSERVICE and the filth everywhere in the place. I sold each and every item via internet and the Cash Convertors in Elgin. AMAZING how ONEGUY can RUIN a whole operation.