PetSmart

I was taking my poodle/​terrier mix in for an overdue grooming. He’s a rescue and still terrified of strangers, though I’ve had him for a few years now. We were about 10 feet from the door and a young man named Collin came out and noticed I was having some difficulty getting the dog inside. He asked if the dog was getting spooked and I said yes. At that moment, the dog pulled HARD of his leash and managed to pop out of the collar. He took off like a rocket and Collin took off after him in hot pursuit. A person entering the parking area off 72, saw my dog and stopped and blocked him from 72. Another kind lady stopped to the North side of the building and blocked him there. There is a retention pond in that area, and the dog being that frightened, jumped into that pond. (So happy he can swim, since he’d never done it before!) Anyway, Collin stripped off his shoes, socks and shirt, emptied his pockets and in he went! When he caught him, he handed the dog up to me and the lady had run to her car and gotten 2 towels to help out. Collin got one and the dog got the other. Talk about going above and beyond — this caring young man saved my dog and asked nothing, though I wanted to do something for him. He’d gone by the time I picked up my pup from the grooming, but I left him a card and some cash, though I wish it could have been more. Thank you, Collin, for being a true hero!

Just your regular local PetSmart. Nothing special about this place. Service quality varies each time we go here.

If I could give zero stars I would! My poor dog (a yorkshire terrier) had his front pad on his paw cut and it bled. The groomer he had was a total witch. She wrote up a really mean report card on my dog.
I had been taking my dog here to this Petsmart for about 3 years and NEVER had I received any negative remarks like this woman wrote. Yes my dog is skiddish and nervous about grooming. But he is a good boy and all other groomers there never had any issue with him. I was SO irate I called the manager and she refunded my money. I went back and requested Angela (who is a very nice and well trained groomer) at this Petsmart but my dog was never thrilled with going there so I switched to another grooming salon entirely.
Was seriously disappointed and upset at this woman’s RUDE uncalled for remarks about my dog and very mad she cut my dogs foot pad. Now he is nervous about anyone touching his paws. Do yourself a favor and go to a real grooming salon.

I’ve been coming to this place for my dog and cat needs. In general, I prefer to buy my pets essentials like food and kitty litter else place like Target where they are slightly cheaper. But when I need to get specialized items like dog bed, clothing, one of a kind dog/​cat leashes, collars and chew toys, I don’t mind spending a little more money as this place offers a wide array of pet needs. This place is so huge, that they always seem to be stocked with everything.
When I first bought my puppy, this place had everything under one roof, specially that colapseable doggie cage that I loved to take on the go. For special occasions like your pet’s birthday, they have a section for doggie/​cat treats and gourmet treats. I also love to come here for Halloween and Christmas where they stock up on Holiday themed clothes, toys and treats. For Halloween, I bought my puppy a skeleton and Dracula outfit and a Santa outfits for both the cat and dog for Christmas.
Make sure you sign up for their rewards Cards; its completely free and you can get discounts on many of their items. This came especially useful during the Christmas Holidays when all the Christmas items where 50% off.