The UPS Store

These guys show up late on Saturdays. More specifically Bruce. He’s also a dick about it. Door says 9am, he shows up at 9:15 and tells everyone waiting on him that they open at 10 today. Yeah no. I call, 2 minutes later ask for the hours he says now until 4 pm. Get your story straight, shitty way to run a business. Also they like to charge you to take your USPS mail. Don’t come to this UPS store, it’s poorly run.

These guys really know what they’re doing. Had to send a package to Norway and the other UPS store wanted to charge me $ 230 postage. These guys figured out how to get the postage down to $ 117. Amazing. I will only do my business at this location!!!

Until today, I have had mediocre experiences at this store — not great, not particularly bad. However, today I went in to ship a bunch of packages, and spent about 10 minutes taping them up and attaching labels. While I worked, the two middle-​aged white male employees discussed their very racist opinions at a volume clearly audible to customers. I am very aware that the world is full of bigots, but I will not be giving these particular ones my business again (UPS Stores are individually-​owned franchises).

These guys were very helpful. The store ownership changed this year and you can tell a great improvement in customer service. They helped pack and ship gifts to 17 relatives — even found a price tag I forgot to remove. They actually made recommendations on how to save money. Trustworthy and friendly, what more could you ask for?

I had a great experience here! I was trying to find a place that would print out 2×2″ photos that would not be passport photos because residency programs I were applying to requested this exact size and I couldn’t find ANYWHERE that would do it for me without skewing the resolution of the photo. These guys at the store were so helpful, I called beforehand because I was in a rush and they said to just e-​mail the picture. So I did and when I got there they told me to come on in the back room and review how the picture would look like once printed and what printing options were available. After a few test runs, trials, and errors we got the right size and they printed it on glossy paper they had on hand as I had requested. They were extremely patient the entire time and very friendly. Best of all it only cost me $ 1!!!

Never ever forget to tape your box before you go there! The old guy will ask one dollor for using their tape gun. And he will mock you if you are not willing to pay.. This was the first time and gonna be the last time of going there.

Ok so I run an eBay business and go to the Post Office and UPS store everyday. I have gone to this store everyday now for 6 months. At first I really wasn’t happy with the service only because the guys running the store aren’t the friendliest guys you’ve ever met. They don’t make you feel at home in anyway that’s for sure and in a lot of ways they make you feel like an intruder. I am giving a 3 star review though because I can tell you that they are efficient and get the job done. I have never had a «bad» experience, I’ve just never had an amazing experience either. I would take competence over friendly any day of the week though.

I came in here to ship a package. The guy at the front desk just told me to drop it at the desk, didn’t offer to give me a receipt or anything. They weren’t even busy. Didn’t say hello or anything. Pretty bad service.
They are in a not-​so-​busy location and the store is small, but I think the service could have been a LOT better.

If you can avoid using this location, please do so. They are very nice and will mislead you about their services until you get locked into a contract for the mail box. Once you are locked in and have given out your address (or worse printed business cards, updated website) their true colors come out. They are extremely rude and will even hang up on you mid sentence when busy. They have no sense of customer service.

The UPS store employees seem to be the owners although on a few separate occasions i have seen other people behind the counter there. Although the do provide a service when they pack the items for you they charge outrageous fees for other things. I went to their store to ship something and needed to provide return shipping for the item and wanted to use USPS not UPS to return it to me. They were more than happy to print a $ 3.85 postage sticker and Charge me $ 4.85 for that same thing. Sorry, printing the sticker is not worth a dollar (Ill just go to the post office for that) Also, they are very rude when you bring in prepaid things to ship and just drop off. Almost they are angry that they have to do something for someone who wont pay their insane packing fees, or buy their 5 dollar tape. I will never buy service from them again, only drop off packages at their store.