ADR Appliance Repair

At first, I thought ADR was great. The technicians could get here far faster than those at Bosch, which had a 2 week lead time and a higher price tag. Enter the old adage that you get what you pay for. They came out 3 times in almost as many months to fix the same problem with my dryer, and, when it was still giving me the same error on the first load of laundry that I tried after the third visit, I asked if anyone there was actually qualified to fix this or if I could just get a refund for parts and labor for the 3 visits. I got a big «no» on the refund and then ADR just became completely unresponsive. Don’t use them. They will be there quickly and are less expensive, but they are not qualified to fix certain issues (they claimed the same error was from something different each time, with it never actually getting fixed). I had to buy a new dryer after spending hundreds of dollars trying to fix one error with ADR. Their work is not reliable. The dryer was a Bosch Axxis and was only a couple of years old and I had to replace it after using them.