CLAUDETTE GRAGEDA MD

Changing physicians. Its nearly impossible to get an appointment here, tried for 2 weeks. Every time I call, doesn’t matter what time, I always get the machine. Plus the front office and medical assistants have little professionalism.

The 2 girls she has working for her don’t have a brain cell to rub together between them, and they run the office. They lie, don’t follow-​up promptly with pharmacies, and are terrible at venipuncture. My pharmacy said they have trouble with «that office.» She doesn’t handle much care herself, but rather refers out for anything that might be icky or get her sued. And her referrals are to the loser doctors in town who were surely the bottom 5% of their class. Skip all that and just go to Stanford for real care. Prompt care. She over books so bad, that even the first couple appointments of the day are an hour wait. Good docs don’t do this. Ever. She made a very bad recommendation and it turned out terrible, resulting in horrid withdrawal symptoms that caused 2 weeks of missed work, then she dumped the patient, probably out of fear of getting sued. Or else Annie felt intimidated for being called out on their overbooking problem. Very unprofessional. I’ll be glad to be rid of her amateurish ways. It’s a joke.