Einstein Bros Bagel

Bagels are pretty good I think. However, I especially like the cranberry bagel (oh my… sooo delicious) I think I would come here more often if they were faster in servicing. They typically have 1 cashier and 1 person preparing the food. You would think on $ 6 Mondays 13 bagels for $ 6 bucks, they would be better staffed but they aren’t unfortunately. If I get an earlier start in my morning routine on Mondays, I’d come by and grab bagels for my office.
Come on Einstein’s Hollywood location, get your staff together! I’m rooting for you guys. I was coming here almost everyday at one point, but it just got to be a very long wait… those cranberry bagels had me whipped! They were calling my name in my sleep! Now… just like any love affair, if you’re not consistent then the love Just fade away.

We stopped at Einstein’s this morning for a quick bagel while out riding our bikes.
We waited in the very short line to order our food, for about 5 minutes, while the guy behind the counter worked on making sandwiches with 2 other guys. Finally, he took our order, then, we waited in ANOTHER line to pay for our food. There were about 5 people ahead of us in line, and the one cashier was having trouble trying to enter a coupon for a lady. He ultimately failed, and in the meantime, the line got longer and longer, until finally, another cashier came out and started ringing stuff up on the second register.
We waited in that line for almost 10 minutes, then paid for our food.
Then, we waited another 12 minutes (based on the time on the receipt) to get our two bagel sandwiches, and only realized after we left that they had forgotten the side order of fruit for my girlfriend’s sandwich.
In the meantime, there were two guys literally yelling (loudly) at the counter help. One for messing up his order, for which he also had waited over 20 minutes, the other that he comes there all the time, service is getting worse and worse, and that he wants a discount, the name of the manager, etc.
While he was berating the cashier, one of the guys making sandwiches was smirking, and I heard him comment, snidely, «maybe we should just have opened a VIP line for him».
What I found really puzzling was that both guys who were yelling said they go there all the time, and the service keeps getting worse and worse. Why do they keep going back? I wouldn’t…
Personally, I will NEVER go back. Waiting almost 25 minutes for 2 bagels is ridiculous, especially with 3 people making sandwiches. It was busy, but not THAT busy. And, there didn’t appear to be a manager there.
Their process is ridiculous — why do I have to wait in TWO lines — 1 to order, 1 to pay, and THEN wait around for my food?
I used to love Einstein’s, but, I’m not going back to this location. You can find me at Brooklyn Bagels next time…

Worst Einstein in Fla never has enough bagels?
This is a bagel restaurant right? It’s not like your not going to sell them !

It was my all-​time favorite breakfast fast food until they switched up the way prepare egg and cheese omelettes. It deserve more than 3 stars but fewer than 4 until things get better and consistent. If you doubt my rating try the French toast.

I come here at least 2 – 3 times a week because I simply love their coffee. But today the employees thought it was okay to give me a burnt bagel with a lot of cream cheese which didn’t hide the fact that the bagel was a lump of coal. I’m sure that they wouldn’t feed that to somebody they knew. I understand they were busy but it was done in very poor taste.

I love their lox bagel sandwich. People that work there are always friendly, they even remember my name! :)

Super fresh bagels– efficient — friendly — awesome coffee ! Great place to walk to versus paying overpriced buffet prices at the local hotels. Recommend the Santa Fe bagel

Sadly Einstein’s is not what it used to be. Completely without warning, one day I was getting bagels at Einstein’s then poof I discovered Brooklyn bagels and it was never the same again.
This location is ok. Conveniently located right by hollywood blvd on way to i-​95. Clean but service is a hit or miss situation. One day it’s great and the very next day there’s not much to be desired. They seem to almost always find a way to get the customers’ orders wrong. Even had on 3 different occasions been told that there was no more turkey sausage as they were out and this was at 9am. Who handles the inventory? Definitely needs better inventory management. Used to really like Einstein’s…may still think it’s up there depending on the day but after experiencing Brooklyn Bagels and their coffee I may never see Einsteins the same way again.

The «Starbucks» of the bagels. Not a bad bagel and coffee combo. I have had a better bagel. The coffee isn’t to bad either. This place is what it is. Don’t come when their busy they can’t handle the volume.

Terribly slow. Seems like there is constant turnover of staff but it never gets better. I’d say maybe 2 or 3 out of 10 times they actually get my order right. Unfortunately, it’s the closest to work so it’s a necessary evil.

I dont know why I keep doing this to myself but I keep trying this place thinking maybe one day they will get their act together. They are always out of bagels and you have to take whats there if your hungry., the staff is always rude also and they always throw their hands up ion the air and tell me that they are short handed. to top things off the bagels were stale. Never again, I really learned my lesson this time…

Bagels are good, but the staff is incompetent. Store needs to be cleaned. Disappointing. I used to love it.

They’re pretty tasty bagels with lox, cream cheese, capers, onions and tomato. .yum!!!

Rude horrible service. If you let them toast your bagel or if you get a breakfast sandwich, there’s a good chance they will burn it, wrap it up, and you won’t know until you get home. I only come here now to buy their blueberry cream cheese. The workers are clueless, management is poor, and it’s been this way for years at this location.

Three stars because the food is pretty good. I like the «light» options, like the pesto chicken bagel thin sandwich. The issue is that you have a ⁵⁰⁄₅₀ chance of them getting your order right. In recent memory, they gave me the wrong flavor cream cheese, their cooked salmon sandwich instead of the nova/​salmon breakfast and someone else’s order. I recommend you talk slowly when placing your order and that you check your order when they give it to you.

There are only three good things to say about this Einstein’s.
1. Open very early
2. Delicious bagels + coffee
3. Great location (on my way to work!)
Negative? Lets start. Whoever goes in at 7:30am and has on professional attire isn’t there to linger or to have a pleasant conversation (especially M-​F), most of the time they want to get their morning coffee/​bagel and get to work ON TIME. So why is it that when I walked in here on Tuesday at 7:20 Am, there was a HUGE line and the girl taking the orders took it upon herself to have a conversation with every single person in the line as she took their order? Don’t you see theres a huge line and people are trying to be in an out!!! I totally understand the aspect of customer service, and being an all around nice to whoever you are helping in the line… But when you see 5 – 7 people in line, all with different orders, wouldn’t the smart thing to do is greet them, take their order, and move on to the next person?
A visit that should have taken me 5 minutes… Took me 15 MINUTES. Not only was I mad at the lack of common sense this cashier displayed, but due to the unorganization of the staff, my order got messed up. How do you mess up a toasted asiago bagel and a cookie crumble latte? Oh, and did I mention I was late to work?
Never coming back to this place on my way to work, whatever the time may be… If you’re in a hurry, by all means avoid coming here.

Nothing much has changed. The hot drinks are wayy better than the frozen drinks. The bagel thin eggwhite with turkey sausage sandwich is delicious. Most of their sandwiches are really good. A little in the expensive side but they are always mailing coupons so we take advantage.

Come with patience. The line is out of the door. Long lines and bad customer service. I asked the cashier if the iced coffee was sweetened and she said yes only to find out that it’s hot and unsweetened.
Took a few weird stares and whispering before someone refunded my money. Good for breakfast/​lunch entrees. But not coffee apparently.

So I just moved near this place and I’ve been there on three occasions. Let me start by saying something positive. the staff is very friendly and I only had to wait for about 10 mins for my bagel once, but unfortunately, 2 of the 3 times ive visited they got my order wrong! It sucks to have to check everything thoroughly before you leave an establishment. Good thing I live close and don’t mind driving back up there.
I would go back every once in a while because its close, but I wouldn’t go out of my way to visit this place.

I wanted to try this place for a while since it’s so close to my house, but they close so damn early I can never make it. I went there this weekend finally and it was just a sloppy disappointment.
I ordered a tuna salad, but they had run out of tuna so I obviously couldn’t get that… I ordered an cappuccino and a lox bagel, it cost close to $ 11…I waited for my lox bagel for 15 MINUTES, finally went up to the register and asked them about it. Seems that they had forgotten about it and started making just then…
One bad experience is enough to keep me from visiting again.