Hollywood Motor Sales

Wow how do i start! There are not enough reviews to begin to describe the horrific nightmare that it was dealing with these people. This place is the biggest scam on the face of the Earth and unfortunately it took many headaches, long hours on multiple occasions being there, and $ 2000 wasted. NO MATTER HOW GOOD THEY DEAL IS DONT DO IT. These people know they might be selling you a car for a good price to reel you in, and hey you might desperately need a car like i did and might be willing to take the risk. HOWEVER, that was the worst mistake i have ever made in my life. These people will try to be super cool with you and befriend you. Hell when i went they bought me and my family a pizza and refreshments while we sealed the deal.(I SWEAR). Anyways what you you dont know is there WHOLE LOT is filled with cars that have been in major accidents, so many that have transmission and engine issues and other really major problems that are not quick fixes and basically classify the car as junk or trash. I bought a 2005 Silver Volkswagon Jetta for a price i could not pass up, did my test drive and the car drove like a dream. Did the paperwork process that took entirely way too long non the less i was excited of my soon to be new car, no one in the office seemed to know what they were doing, there was one particular white guy whose name i erased from my memory that will sell you his first unborn child if you listen long enough they are so sly and sneaky no uniforms (at the time. i can see they upgraded from my last god awful visit) or sense of professionalism whatsoever. I left the lot super excited and feeling like i scored big time… Until i took the car home which was a much further drive then the test drive and the car started to stall and jump. Went back the very next morning (they were close as soon as i drove off the lot) to ask about the issues no one told us the car had and before we even got to tell the manager the «receptionist» (if you can even call her that) yelled back «hey the people who bought the Jetta yesterday are back because of the shaking» … mind you we hadnt even told her what the problem that we came across was… which means she knew and so did everyone else. No matter what they wouldnt take the car back so they offered to «help». they told me it was the motor mounts that need to be replace. i figured i got the car for such a good price that i could afford to just replace this and move on with my life. Well $ 1,000 dollars later (European cars are crazy expensive to fix) i find out from a Extremely reliable dealer that YES the motor mounts did need to be changed badly but it was the transmission that was bad and we only discovered that after driving long distances and letting the car heat up. Round of applause for Hollywood Motors Sales who knew all along. It made my life a living nightmare. Hands down worst customer service/​car buying experience of my life. I hope i can help some one if not EVERYONE from going here please its not worth it. The ABSOLUTE WORST. This place is a dump. I would give it a –1 star if i could.

Stay far away from these crooks… they took advantage of my 18 year old son and his grandmother by selling him a $ 5,000 car that cost another $ 3,500 to fix. They never disclose that his car was previously totaled in an accident and expected him to know what a rebuilt title meant. This is his first car ever and learned the hard way not to trust a used car salesman. I went there two days later to return the car and they refused to give him his money back. Instead they gave him a warranty that covered nothing that had to be fixed and we had a hard time finding a shop that would even take the stupid warranty they offered.
Now that his car is actually fixed we are filing a lawsuit against them for reimbursement as well as taking advance of the elderly!!!
Do yourself a favor a don’t waste your time or money!!!
They deserve negative stars, even 1 star is too good for them!!!