PAAS – Professional Autograph Authentication Services

All I have to say is, Michael frost does Great authentication of autographs. he does not tell no lies, for those who write bad reviews grow up you’re not in elementary school anymore

Let me give a real review about my interactions with the staff at PAAS… I was looking for an authenticator and I had both heard, and read terrible stories about the «big box authenticators» I will not mention them. but you probably know who they are… when I came across PAAS I read every page of their website, Google searched Mr. Frost and read what I could about him. I liked the fact that everyone that had come up with some kind of negative comment about him had actually been a competitor and he was not afraid to represent himself on the forum/​post that was negative.
I emailed PAAS and explained my situation. I had an autograph that had literally been in a safe since I was 10 years old and was quickly met with a professional reply from his office staff since he was out of town. The turn around time was very quick once he was able to get to it. I now have the ability to proudly frame my item and display it with backup that it is authentic from, what I have researched as one of the better authenticators out there…
Do your research when choosing an authenticator, just because they are big name does not mean they are out for your benefit… it takes a lot of guts to meet naysayers head on like Mr. Frost has done…
Thanks again for the professionalism that you and your staff exude and if I ever get another autograph again from someone I will be sending it your way for authentication.

BEWARE OF PAAS AND MICHAEL FROST. DO NOT USE HIS SERVICE.
I found PAAS via google search and went to his page because I had a signature that needed to be verify for authenticity. I was so happy to have found such a service like PAAS online, but that’s where the good news stop.
PAAS offer signature verification and authentication in person or online. The Online fee is $ 7, if you email a scanned photo of the signature for verification. So I was stoked, pay the $ 7 fee, then no reply from PAAS with any instruction on how to send or where to send my scanned signature for them to review for authentication.
I had to contact them again, then they ask me to email me scanned photo to them directly to:
or
. I email my scanned photo via a weblink from my evernote so the size of the photos will not be an issue for emailing to both of the emails above just in case there is a size limitation for emails on their end. This was an extra pre-​caution, I didn’t want to give them any excuses why they couldn’t see or receive my scanned photos.
I did not hear back from them with any email confirmation in regards to the scanned photos or estimated time of the verification process. So I contacted them the next day. They reply and told me that they have emailed me their findings twice yesterday (Huh?) and to check my spam. I’ve authorized their emails so none of their email should be in my spam folder and they are not in my spam folder. I then had to email them 3 separate times requesting for the result of the signature verification within the next 24 hours period. Never got a reply from any one at PAAS or Michael Frost… which supposedly is his company and the signature expert. Today is the third day and I still have not receive any reply from them.
The moral of the story is, if this is how PAAS and Michael Frost treat a $ 7 transaction, then I can only imagine the stress a client would have dealing with a larger transaction of a few hundred or thousands of dollars. Truly, this is completely unacceptable and extremely unprofessional. Terrible business practices and ethics.
Update: I have finally receive a reply from PAAS after 3 long days of multiple request.
Sssssh, not sure if it was worth the headache dealing with them.