As requested by Guest Services, I sent an email trying to contact them… I have yet to hear anything back.
Kerry R.
Rating des Ortes: 4 Holyoke, MA
I love a good salad bar. That’s truly the only reason I ever come here. In recent years the selection has dwindled but what is available is still good and at the very least looks fresh. I love the soup and salad option as well as the ability to add the salad bar onto any meal for like $ 3. My husband recently had the gigantic burger they have advertised but when it came out, it was much less gigantic than anticipated. He still liked it though! Never had a problem with service, bartenders have all been decent and friendly. I’d advise to stay away during peak mall hours and holidays.
Dave M.
Rating des Ortes: 1 Southwick, MA
Small portions and 2 of 3 orders came missing some components. Not a good night for the kitchen. Oh, and this after a 20 min wait.
Maci M.
Rating des Ortes: 5 Sixteen Acres, MA
Talk about a great experience! I went on a date with my little one after the movies and we were not disappointed. Though there was a slight wait, we were seated pretty quickly. Our server Neil came to the table promptly and was cheerful and attentive. We placed our order and we’re off to the salad bar. The salad bar was excellent! It was fully stocked and looked fresh. Very good. Our food came out right away and it was delicious! I had the Parmesan shrimp pasta and my daughter had Mac and Cheese. I had more shrimp in this dish than I have ever had before(I order this all the time). Our total experience was terrific and our server Neil was awesome! Bravo!
Nick D.
Rating des Ortes: 5 New York, NY
I came here with my girlfriend because the waitress never came to us at the restaurant next door. It must’ve been fate because the food and the service was exceptional! I’ll definitely be visiting a Ruby Tuesday’s again. The food was delicious!
Nicole S.
Rating des Ortes: 2 Springfield, MA
I love the food there services is excellent except don’t go there on weekends always screw up my dinner. Today I order the lobster and sirloin. The portion was so much smaller than before specially the steak so damn small so as the lobster and the food is extremely salty:(
Chuck b.
Rating des Ortes: 1 Belchertown, MA
Awful. I had a dentists appt and got some fillings this morning. I wasn’t supposed to eat until my mouth wasnt numb so that i wouldnt eat my tongue. Had to go to the apple store and i was STARVING after. It was between RT and 99. Went to RT. Ordered the shrimp with Parmesan cream sauce. Got it, the bartender warned of the really hot bowl, and I immediately noticed the Orange pool of oil in the bottom. Asked if it was supposed to be in an orange pool of oil and she said yes it was the seasoning from the shrimp. Well the shrimp wasn’t cooked well and was soggy and the seasoning did just wipe off. Bartender did offer more cream sauce to mix in with the oil though :-\ I think they used old shrimp, threw it on top, and microwaved the whole thing. The shrimp got soggy and the sauce separated. Why else would the bowl be so hot??? The shrimp was reheated and soggy and the Cajun seasoning just mixed with the oil from the separated cream sauce I was literally STARVING and tried eating it anyways. I left half the shrimp in the bowl and she didn’t care to ask if I liked it or what, she knew the answer. Didn’t care. Never going back. 99 restaurant next door next time. Going home now to finish the second half of a grinder i had left over from yesterday. To: Ruby tuesday guest services: Why? so you can send me some gift certificates for more of your crappy food? No thanks.
Bren L.
Rating des Ortes: 4 Newtown, CT
Just left this Ruby Tuesday. The food was good. The salad bar was good and they had plenty of variety. I found the cleanliness a bit lacking. There were 2 flies around us. The bathrooms needed to be cleaned.
Lauren W.
Rating des Ortes: 2 Fort Plain, NY
The food was good but the atmosphere and service were not so great. The host was very rude, didn’t even say hello and didn’t even have a smile on her face. When we left the bus boy was extremely friendly and wished us a good afternoon while three hosts stood at the computer not saying one word to us as we left. Wouldn’t go back.
Erin W.
Rating des Ortes: 4 Springfield, MA
Typically I really like RT, and I usually get sliders and salad bar. I always recommend the salad bar which is fresh and well stocked with premium quality ingredients. The service is typically friendly and the food comes out fast and is pretty consistent. However, I wouldn’t recommend ordering steaks here, as I have ordered them twice and got a total fail both times. I was pregnant the last time I was in, so ordered a medium cook, and the first two times the steak came out it was shoe leather. I finally accepted the third steak which was still over, but at least was edible and the flavor was good. I got an apology from the manager, but a free dessert or something would have been a nice offer since I had to wait until my hubs was completely done to even start eating my meal.
Lisa G.
Rating des Ortes: 5 Springfield, MA
Nice quick lunch service. Ordered the salad bar which has so many options including, diced ham, potatoes and mac salad, four types of lettuces.
Amelia H.
Rating des Ortes: 3 West Springfield, MA
The best thing about this place is the biscuits they bring you before your meal. They were warm, cheesy goodness. The rest of my meal, a grilled chicken sandwich, was just ok. It fell apart and I ended up eating just the chicken out of the second half. I also felt like I had to beg for extra ketchup. One small container was not enough.
Joselyn Y.
Rating des Ortes: 2 Boston, MA
Same as other people. Service is awesome but food is well be below supar. I will say that our waiter was awesome and attentive, much more than the other place I ended up going to later in the day, and was really friendly and helpful. I ordered the grilled salmon and right away could tell it was frozen salmon. And $ 15 price tag for frozen salmon? I dont think so. The baked potatoe that came with my salmon? A joke, a small potatoe that was clearly«baked» in the microwave at a high setting. Overall I was left really dissapointed. There was nothing there that I couldn’t make at home and make better. However, my sister’s turkey burger was pretty good, not great, but pretty good and the fries were crisp so maybe that is worth it. The salad bar was ok, because you make the salad yourself and maybe the $ 5 appitizers during happy hour can be worth it but nothing else. Will not be back.
Paul G.
Rating des Ortes: 2 Tampa, FL
Good menu. Salad bar still a nice option. Comfortable atmosphere. But the kitchen totally blew it for me. A steak with grilled zucchini came out swimming in fat and grease. Yuk. Waiter nicely offered to fix it. Manager brought it back in a few minutes cooked like shoe leather. Waiter saw I wasn’t happy, asked if he could fix that one. Sure. 20 mins later, I was served by the manager who seemed annoyed with me. They comped the meal.(I was traveling for business, so that meant nothing to me.) 2 stars for a good waiter who was really trying, and a decent menu. Overall, though, you can do better nearby.
Dave C.
Rating des Ortes: 3 Hopkinton, MA
Nice atmosphere, helpful and very nice wait staff. Gluten Free menu was good and our server was very familiar with Gluten Free requirements. One downer was the quality of the ribeye that I ordered. Bad and smothered in a butter and bacon sauce. Very, very poor quality steak.
Rick S.
Rating des Ortes: 5 Chicopee, MA
Everytime i go here the food is hot, the service is fast and everyone is nice. This is really a nice place to go with your family! Kids menu is great too!