Danrich Collision

This place is great. My wife and daughter were t-​boned by a drunk driver who fled about a year ago. Luckily they were fine. Anyway from the moment the towed my car they were nothing but professional, asking if everyone was alright did we need a ride anywhere, just nice and professional. I stopped in the shop 2 days later to clean out the car and again they asked how everyone was. I was hoping they would just total the car because of the damage but the insurance company wanted to fix it 11 200.00 to be exact. Danrich fixed my car and I’ll be the first one to point out a problem if something is not done right, I couldn’t have chose a better company to fix my car. It looked like it rolled off the showroom floor when they were done with it. Usually after a accident you will hear little squeaks of clunks but not one issue with their work. They had my car I want to say a month and a half and when they were done they said you can pick it up its all done. I said well I have to get a ride because I have to drop off the rental car. He said you can just leave the rental car here they will pick it up. All around great service great people service just all around great place. My wife’s car was rear ended by a lady with no insurance so I will be going back to danrich today. Thanks guys for everything you have done this far

Went to two local shops for estimates, first shop needed me to schedule an appointment for an estimate on a future date. No appointment needed at Danrich — pulled up and Rich walked out with his cell phone, took some photos and emailed me the estimate within an hour. When I went into the other shop at the scheduled time for the estimate, took an hour and the result was more than twice as expensive than Danrich (the old, ‘we’re not sure what we’ll find but wanted to be safe’ story).
Was able to get my car in to Danrich the next day, and the work was finished within 5 days (relatively big job that included some replacement parts). The work and the finish was perfect — and the price was what they originally stated (even though they found some extra spots to touch up).
Next time wont waste my time with any other shops.

They’re only getting 1 star because 0 isn’t an option. To be fair, their work may be fine, but the customer service is horrible. I could go on forever about how bad it was, but I’ll try to keep it short.
I called in the morning and they said to come in to get an estimate at any time. I came in at 1130 on my lunch. I was told that the guy who does the estimates was on a tow and would be back in 5 – 10 minutes. 30 minutes later I was going to leave so I looked for the guy who was previously at the desk (I was left sitting in the waiting room by myself — no clue where the reception guy went), he was nowhere to be found and there was literally not another person in the shop.
After walking through the shop and finding no one I went to leave (around 1210). As I was getting into my car the guy from the front desk came out and said the person who could do my estimates was back. I went back in and that guy was walking in, I asked him if he could still take a quick look at my car because I was on lunch and had been there over 45 minutes. He said «yeah, I’ll look at it right now». He then sat down at the computer.
15 minutes later I am still standing right in front of him as he’s pecking away at his computer. I said «I have been here for my hour lunch, I have to go» and he replied that he could look at my car now if I wanted. I just left as there is NO WAY this place is getting my business.
Altogether, I was told that an estimate would take «less than 5 minutes» and that I could come «any time». I spent an hour and 10 minutes in the shop, didnt get an estimate and there was literally not a single person doing any work in the shop.

December 23, my car blew a cv axle on my way to work, in the city. I don’t trust any of the shops that would’ve been in the immediate vacinity of my breakdown so I decided to bite the bullet and have it towed to a shop back in Homer Glen (where I live). I whipped out my trusty smartphone and Unilocaled it up for a good shop. *BING* Danrich has the best rating and happened to provide tow service. Called them, they unfortunately can’t tow outside of town but referred me to E&R Towing, they picked me up quickly, got me back to Danrich. Randy was very friendly and was able to roll the tow bill into the repair cost. The car was finished Dec 28^th and repairs, including tow, was VERY reasonable. At a time of year I really couldn’t afford for something like this to happen, Randy & the guys @ Danrich made things as painless as can be. I cannot think of a better shop.

My family and I have been taking our cars here since I got my first one my junior year of highschool. Although I drove that car into the ground, Dan Rich always found a way to get it up and running again. As my mom would say, ‘The car looked like new on the outside.’
I moved out of my parents house and recently had an accident with my new car. My boyfriend let me decide where to take it and I instantly chose Dan Rich. My boyfriend is very picky and was apprehensive about my decision, but as soon as I got the car back, he was very impressed. He kept going over the spot where the damage was, trying to find any imperfections. Alas, there were none.
Even though I’m about 45 min away from Dan Rich Automotive, I will always take my car here for all of my automotive needs. They’re the best.

A family member referred me to Danrich Automotive to fix a mishap with my hood and right side fender. I live in Chicago so for me to drive from the city to Home Glen just to get my car fixed should tell you something. These guys did an amazing job and went above and beyond any other collision shop I’ve ever been too. I think they rebuilt my entire car on accident b/​c I don’t remember my VW ever looking this new. Great job Danrich.
Nothing is more painful than trying to get your car repaired, but these guys made it fast and easy without the normal «price shock» I normally receive from other autobody shops. They do quality work for a great price. Next time you need any repairs I would highly recommend going to Danrich… even if you live in the city. It’s well worth the drive.

I’ve been in quite a few car accidents. My car insurance works with DanRich. By far out of all the car repair places I’ve been to DanRich does the best job!!! My car looks like new. Other places I’ve had problems with the paint chipping and the place making me pull my car in for them to check and ended up scraping my car on the side because the space was too small! They take care of everything for you. It might take a little long but they have very good quality work. I’ll never go to a different repair shop when I get in a car accident.