Real Palm Trees

If you don’t mind paying three times more money for a plant then I guess buy one from real palm trees, I payed $ 100 for a triple adonidia which was maybe 3′ tall with about a 12″ tall trunk. Given I live in Chicago and I could not find another place to buy around here. I recently visited a friend that lives in Tampa and we were at a Home Depot I saw the same palm for $ 24 and I also purchased a 10′ tall fox tail Palm for $ 50, Real Palm trees would have charged $ 500 for a Palm that size! So if you don’t mind drastically overpaying for a plant or Palm by all means order from them

Paid for a plant from these shit heads and paid for the shipping to have it arrive in time at my mother’s house before Christmas. As we can imagine, the palm never arrived. I called and called with no answer EVER. They provide a bullshit email address that doesn’t exist. I finally called my bank and had them reimburse me the cash. This company based in Florida is worthless and a scam. Do not buy from them. Their website is just like the state of Florida… it’s nice to look at, but once you dig a lil deeper, it’s a pretty shitty place to be.

THIS COMPANY STOLE MONEY FROM ME! They should be put in jail! They never sent me my items that I paid for. I contacted them and spoke to Joe numerous times asking where my items where and he lied over and over. I wish I would have read these reviews before I purchased and will be looking into how to get this company shut down! Horrible, horrible people!

I just purchased my first house and needed a lot of help with landscaping. I visited a lot of nurseries in the Homestead/​Miami area and Real Palm Trees is my favorite. They have a fantastic selection, well educated and friendly staff and some of the best quality plants. Will definitely be coming back!

i have never heard of such business dealings. i ordered plants from this company n december. the person i spoke with did not place my. order until january. it took weeks to receive them. they arrived n horrific condition! :(. i called, emailed & sent texts. i did reach the guy i originally placed order with. he agreed to send much better, healthier replacement plants. unfortunately he sent ugly dead sick looking ones again! all attempts to reach anyone for 7 months now has proven futile. i am so disappointed that this company chose to behave so unethically and disrespectfully. i am forced to pursue legal action to retrieve my $ 200.00.
find it unbelievable that they conduct business in this fashion. unheard of. quite disturbing. i pray they do the right, reasonable thing. apparently they are ignoring me & all of my myriad of attempts @ contacting them! i spoke to 3 different people early this year. and now no one will respond at all. really unfotunate. again i am taken aback by such blatant unprofessional behavior. i guess anothr Unilocal reviewer was correct in referring to real palm trees as a big scam! :(really pathetic. i just want my money refunded.

Buyer Beware. If you have any issues with your tree, don’t expect any help. My tree began to die within a day of arriving, and within the week it was dead. On their site they promise a «no questions asked» refund policy, but they don’t honor it. I tried to send them an email to their customer service email address provided in my confirmation email, and it was sent back to me because «that email address doesn’t exist». I submitted 4 forms on their website as well, asking for help and they were all ignored.
Before considering ordering from this company, check out their BBB profile… they’re graded F. Also keep in mind that they are telling you to email a fake address if you have any problems.

They really have great customer service and are there to help in whatever you have issues with. I will def purchase more palms from them in the future. Just got a new home and dying to get new plants!

Horrible customer service, don’t buy from them. I received a damaged palm tree & was also charged for items that I never received, I contacted their customer service department 4 different times, spoke to 3 different people over the span of two weeks & have yet to receive any compensation or replacement items. I even got a «I’ll call you back in 20 minutes» & that was two days ago. Don’t buy from them, it’s a total scam & a massive rip off!!!