The Home Depot

Decided to buy carpet there. Close to my house. Found what I wanted, good stuff for master bedroom – picked out expensive carpet and padding. Guy comes out to measure, takes the measurements and doesn’t say anything. Had the bedroom re-​painted, including doors and all the woodwork which was natural wood previously. Everything took 2 coats and cost more than original estimate. About 1500 bucks. Home Depot calls with cost of carpeting and padding — -another 1900 bucks. It’s OK, I’m getting my room fixed up. Wait a few weeks for the installers. Finally they get here. They tell me that they have to remove bedroom door because carpet and padding too thick and door won’t clear it when opened. They say the door – which has just been painted – has to be shaved down on the bottom. But it’s a hollow core door – how can that be done? And, the carpet can only go up to the front most sliding closet door. So, when the carpet measurer guy was here, knowing the carpet and padding I ordered, why didn’t he say something? So now I’m going to have to buy a new door and paint it. I tried calling Home Depot but they just kept putting me on hold. I hung up and called back and she said she was waiting for the manager who never came to the phone. I read some other bad reviews and I should have listened.
STAY FAR AWAY FROM HOME DEPOT FOR ANY FLOORING!!! THEIR CUSTOMER SERVICE IS TERRIBLE!!! ALL THEY CARE ABOUT IS GETTING THE MONEY — AFTER THAT, THEY COULD GIVE A SHIT.

Never order a countertop from the home depot!!! I’ve waited 4 weeks to just get a measurement done, now an additional 4 weeks have past and still no countertop. They use a company called the countertop factory. NO ONE has taken any responsibility nor have they been apologetic. I guess I’m just one customer who shops at the home depot weekly, but I don’t matter.
Save yourself some time and money and buy your countertops and kitchen remodel projects get them done elsewhere. Try Lowes!

Nice and clean but don’t go here unless you know what you want and where to find it. It is like a ghost town when you are looking for an employee. We were desperate enough to ask one of the few cashiers and she said she had no idea nor could she help us find an employee who could help us. Same thing happened when we went to costumer service.
Took a while but we found someone who was polite and knowledgeable. Thank you Alex in the hardware section.