Advanced A/C Contracting

Worst place ever, would not recommend this place to anyone. Not even worthy of no stars. If there was a negative five starts that’s what this place should get. Look at all the negative review they are all accurate. I’m not here to bash on this company but my recommendation is use another
It’s now even worth the time to write anymore and waste my energy and frustration.

My spouse and I recently had a split AC system installed. We have been in the renovation process for several months, leading us to reschedule our installation three times… Alma and Kammie were extremely patient and understanding of our situation. We actually shopped around prior to choosing Advanced A/​C and found Kammie to be the most professional, knowledgeable and innovative with the placement of our system to achieve the best performance and least obtrusiveness for our home.
They were true to their quote from the estimate to the installation; we felt confident we were getting the best. From something as simple as ensuring her workers wiped their fingerprints from our newly painted walls to precision placement of our unit, Kammie’s crew provided superb service, respect and care for our home.
There are many choices on Oahu for air conditioning companies. Advanced A/​C should be at the top of your list!

Made an appointment, and no show, not even a call. Called back and no response as well. Guess they don’t need our money!

I currently have a Rheem central air conditioning unit however it wasn’t cooling off my rooms and my electric bill was sky high. I called Advanced AC for a consultation. They called me back set up an appointment and came to my home to do an estimate. They were very resourceful and offered several options in cooling off my rooms. Kammie, Dwayne and the rest of their crew were very careful and efficient in getting the job done. I am very satisfied with the installation of the Mitsubishi split a/​c units. The units operate efficiently and cools my bedrooms well. I’m now ready for the hot summer months. After the installation Kammie returned several days after for a follow up visit.

It’s been over three months since my last review of Advanced AC. No return calls or any effort to solve my central AC problem. My landlord have up on them and already sent two different AC vendors to survey and provide a cost estimate to replace the entire system that Advanced AC failed to repair. I would give this company a ZERO but it’s not allowed on Unilocal.
I do not recommend this company if yours looking for central AC repair. If they can’t fix it, I would not trust them to install a new central AC system.

We’re doing a complete renovation of the interior of the house right now– windows, paint, doors, and AC as well as buying new furniture. The hubby really wanted AC but for me I saw it more as a luxury versus a necessity but I agreed to see how much it would cost. My part was to research and his part was to talk with the company.
I researched a few companies on Unilocal as well as the BBB and my criteria was that the estimate had to be free (some places actually charge), company had to have a clean slate with the BBB, and they had to be licensed. When I called Advanced AC, I spoke to Kammie and we set up an appt.
At the free consultation, she and Dwayne showed up on time. They spent maybe about an hour talking about different options. Their service was pretty good and they were pleasant and assuring. They answered our multiple questions (mold on AC, Mitsubishi warranty, rebate, how to clean the system, how many units to a condenser, where should we put the condenser, etc.).
A couple of days later we got the quote. We went back and forth with a few more questions and her customer service was excellent. And then we decided to hold off for a few months, as we had to get our windows and paint done. We called her and she remembered us. Once again, we had lots of questions. She took our multiple questions in stride. Then we solidified the date. Then the night before, hubby changed his mind and emailed Kammie the changes. Kammie called the next morning to confirm. The company finished the job in two days. We also asked that at least Kammie and Dwayne were on the job and they were.
The hubby and I went back to look and they did a great job. Everything looked fantastic.
So overall, I myself, a disbeliever in AC would recommend Advanced AC and Kammie and Dwayne. They are patient, responsive and the job looked excellent. Also the Mitsubishi units are fantastic. They are quiet, more resistant to mold than window ACs, and are easy to clean.
The next review would be CCI for our windows.

We got a great estimate. Great appointment soon after for installation. Hard workers and very polite. We were doing another project involving loading stuff on a truck and the installers stopped doing what they were doing to lend a hand. I had to call them off and back to their task. Very considerate!!! The installation was great and everything is working well. Give them a chance if you are thinking of installing A/​C.