Air Source Air Conditioning

I went to their website on 9÷1÷15 and booked an appointment as they requested. Today is 9÷16÷15 and I have not received any response or phone call from them. If this is the kind service I can expect, I prefer not doing business with them.

I had 2 Mitsubishi units installed in my home 12 years ago and have had no problems since. This is probably because Kevin, the technician who installed it, explained in detail how I should maintain the units to prevent potential problems. When I called for a maintenance check they responded quickly and service was excellent! I HIGHLY recommend this company.

Air Source should be called Out Source. Called
930 am & left a message. Nobody called me
back. They need to Hire someone Human to
Answer the Phones instead of a Robot. New
Name Out Source instead of Air Source. When
Did u get 5 stars — must been a long long time
ago. One Star for u.

The crew at Air Source LLC is highly efficient and doesn’t just get the job done but get it done beautifully. Kristi in management is the exquisite epitome of the Aloha spirit and Kevin in operations is highly knowledgeable and supremely helpful.

Five Stars for the Air Source Air Conditioning Company. I had three Mitsubishi Electric units that replaced my older units. I called Air Source on a Friday late afternoon and received a returned call on Monday morning. Kristi contacted me and had Kevin come out to Mililani to give me an estimate. Kevin sat with me and shared the replacement units. They were «energy saving» units that were recognized by HECO. These units qualified for HECOs HVAC rebate. A few days later, I received an email from Kristi with an estimate and contract. The price for the units and labor were a lot cheaper than a quote I received earlier from another contractor I’ve used before. I signed the contract and scheduled an installation date.
Kevin and his crew came out and had my system running by early afternoon. The crew did an excellent job installing the units. Kristi had all my paperwork ready for HECO’s Hawaii Energy rebate.
Kevin and Kristi runs an excellent company with great service to its customers. I’ve had a positive experience and I want to share this with others. If you are looking to install air conditioning to your home or business call them… I know you will be satisfied. :0)

Honest, professional and superb work ethics. Very satisfied with this company from beginning to the end. They gave a honest estimate, called back when we had questions. Work crew cleaned up after installation and Kristi the office manager was very knowledgeable and pleasant to work with. They all did a great job!
Shannon

Every aspect of working with Air Source was top notch, from Kristie’s scheduling and answering our questions to Kevin’s thoughtful placement of the air conditioning systems so they’d do the job but be as unobtrusive as possible, to the actual installation team.
We had unfortunately gone with another loical company that was Mitsubishi «Diamond Certified» but didn’t have much of a clue about the process. They were supposed to install 4 air conditioners and didn’t manage to put up one on the first day. On the susequent days (and I mean DAYS) they ran convoluted piping by our front door and front side of the house and still hadn’t installed a functional system
But enough about them: If you want a first-​rate air conditioning install with a lot of aloha and expertise, call Kristie and Kevin at Air Source. You will be so, so glad you did!

I just had our new Mitsubishi air conditioners installed by Air Source and I can’t rave enough about the way whole procedure from the very beginning to installation went. Kristi and Kevin, the couple who own this business have been pleasant, prompt to respond, constantly updating with scheduling and the actual installation could not have gone any better. Their workers were on time, polite, professional. and hard workers under the direction of Kevin who himself literally went beyond that was required and more. It is rare to find a business like theirs nowadays. It was such a blessing to have found Air Source and I highly recommend anyone who is thinking of getting air conditioners. Call their number. (808) — 847‑7500. Do not waste calling anybody else!

Although I did not go with Air Source for installation (they do not install in condos or apartments), I had to give them 5 stars for their super prompt and detailed response… at 6am in the morning on a Saturday (my email was sent Friday night). All the other contractors I’ve worked with have such poor response times. At least Air Source was upfront about not doing condos as well, other contractors I’ve worked with so far kind of use stall or avoidance tactics instead of being straight up about not wanting to do work in a condo high rise. Air Source also referred me to a site to find other diamond certified Mitsubishi contractors.
Thanks!

Air Source is the only A/​C company in Oahu that I will do business with from now on. TOP NOTCH!!! I took the day off for another company to service it and they did not show up or return my calls. I looked at Unilocal and saw the great reviews for Air Source and now I know why. The initial phone call with Christy was the best customer service I have had with an A/​C company (I have dealt with close to a dozen in Oahu). Her prompt response to my needs to have my A/​C serviced ASAP was amazing! Christy contacted me when she was able to find an open spot in the schedule and was willing to add me to today’s jobs even with a booked schedule through June!!! Todd the professional technician with over 26 yrs of experience came to my aid within 2.5 hrs from my original call. He serviced 3 Mitsubishi Slim units in just under 2 hrs and also explained upkeep methods that he recommends for my units.
I can not give them 10 stars but will give them and only them my business and referral from now on!!! Thanks again Air Source’s employees Christy and Todd!

Outstanding!
These Mitsubishi Diamond Certified Air Conditioner specialists are top-​notch. From the time you call them, you’ll get diamond service too. They pick up phones, reply immediately, price reasonably, come when scheduled and install and service impeccably.
It was a joy to watch these guys at work. They’re perfectionists to a fault and their craftsmanship shows. We had both a Mitsubishi wall unit and a cassette unit installed and I’m ecstatic over the results.
If you’re thinking of installing a new air conditioner or servicing an existing one, give these guys a call.

From the initial estimate to the install air source is a very professional team. Had 3 new mitsubishi units installed this week. Kevin and his guys did a great job. They are on time, clean up completely, and explain all details thoroughly. They also had the HECO rebate papers all filled out for me to send in to get $$ back. Very professional. The office staff are very responsive, call you back very quickly if the message machine answers and also communicate via email very promptly. Very easy to deal with, honest, reliable. what more can you want? I will recommend them and use them in the future if needed.

Highly recommend Air Source for a/​c. They are honest, friendly, thoughtful, and their pricing puts them ahead of the other a/​c companies. Workers were considerate, and did an excellent job of cleaning up. The best contractor we’ve worked with all summer. We are very happy with the Mitsubishi Mr. Slim split systems throughout our home.

Top quality install of split A/​C, fast, friendly service. the rebates for energy star were great too. Highly recommend company to cool your home.