Alfred Liu, MD

Very competent and professional. I have seen Dr. Liu twice and both times was very thorough and explained my illness and treatment. A bit of a wait in small waiting room but worth it.

I’m kind of picky when it comes to health care. I don’t know why. Is it because I’m a health care worker?
So, when my doctor referred me to a specialist, I was a bit worried and hesitant, but I knew I needed a new physician because my previous one had retired.
I used to work in a clinic. That’s why I’m thinking of what I would do better if I were working there.
The receptionist was very professional and efficient. The nursing staff was very friendly and thorough. Dr. Liu was very courteous and pleasant. He did great job with the physical assessment and exam. He has great bedside manner! We talked about other medical issues besides the one at hand and he gave examples of his own personal experiences to encourage me towards better quality of life!
The office was clean and well organized. Everything flowed smoothly and there’s nothing I could have improved on. Overall rating: 5 stars! Excellent!

Honestly I was a little hesitant to go to Dr. Liu after reading the reviews but my doctor referred me to him to check up on something in my throat. Not going to lie, I was pretty nervous about my appointment. Yes like the other reviewers said there was a pretty long wait… It was probably about 40 min before they called me in. Dr. Liu seemed like a typical doctor… Yes he may not be the most sociable person but he’s not there to make friends. He’s there to do his job which he did. He put me at ease and told me it was probably nothing serious but to get an MRI just to be sure. Thankfully my results are fine! *phew* Def recommend Dr. Liu!

Dr Liu is super knowledgeable, smart, and experienced. He is a big name doctor. Everything he says is to the point. Sometimes He doesn’t listen to me though :(
If you have a health issue related to ENT, go to him and you are in good hands.

Well after an hour of wait they finally see me, apparently I had seen Dr Liu 4 years ago for my gland on my throat that grew out of no where… and luckily it was a benign tuuumor, and not cancerous, and yes I attempted to say it with an Awnold accent!
Anyways, I didn’t want to have surgery to take it out, why because I don’t want another surgery under my belt and another keloid scar and right on my neck! So of course it’s been 4 years and now it’s grown 4 mm and at this point we have to decide whether or not to take it out but with the wedding coming up Dr. Liu was quite understanding about it and he took a biopsy of the mass to make sure it was still benign and we will have the results by Monday to be sure we can hold off on the surgery. It will continue to grow so it will need to be taken out sooner or later he said before it grows big enough to impede on my breathing etc.
Overall the wait was long, that is why I gave it 4 stars, but Dr Liu was pleasant and nice and sweet and great and I hope the results come back good tomorrow!

Dr. Liu seems to be a serious doctor who has a limited bedside manner. If you are expecting a Dr who will kindly talk you through every symptom you have, and ask at the end of your appointment if you have questions, you will be disappointed. He is short and to the point, and often appeared to not listen to my concerns.
However, this is not a terrible thing. It just is what it is. He performed sinus surgery on me and corrected my problem with minimal side effects, so I cannot say that he is a ‘bad’ doctor, just one with a very brusque bedside manner.
Luckily he has some amazing nurses who are sweethearts to help take the sting out.

Being that I never had any business or appointments in the Queen’s Physicians Office Building II it was a little tricky to find on my first time, it’s located on 1329 Lusitana St on the closer to the freeway, Yup I got lost! …With that being said on to my review…
I was referred by my other ear-​nose-​and throat doctor (Otolaryngologist) to see Dr. Liu for sinus surgery which I could have lived without doing, but who in their right mind likes take extra Meds for the rest of their life when you actually can do something about it, not me. Hey I rather suffer one week than be miserable the rest of my life!
Before going to the office I had them fax over the forms because I hate trying to fill out those things when I don’t have all information with me. It was easy enough and brought the forms with me when I went in for my appointment, that saved me a headache and so much time.
Dr. Liu is a pretty nice mellow Doctor, he did an endoscopic sinus exam and explained in simple language when he played back the video, yes a video! It was like exploring some spooky cave. haha! Well I knew that I had some kind of blockage problem, after watching the video and listening to the Dr. Liu it was a no brainer on what I needed to do, schedule the surgery.
There is some things you have to do a week prior before the scheduled surgery, get a Pre-​op physical from your Doctor, Get a CT scan of the sinus cavities and take these nasty steroid pills, which weren’t really bad at all, it may vary from person to person.
On the day of the surgery I checked into Queen’s Medical Center 1−½ hrs prior to the surgery procedure. Everything went smoothly with my operation, I awoke to smiling staff faces along with a tray filled with juice, ice chips and crackers to munch on. They explained the medication which they had ready for me and soon after I was on my way. Of course they don’t let you drive home, so you do need to schedule a ride.
There is a print out of instructions that is given to you that explains every you need to know and do, really simple to read and follow, also you have to make a follow up appointment two days after the operation with Dr.Liu.
*Big Mahalo Dr. Liu for your surgical expertise and taking care of my sinus problems!

First, I am glad Dr. Alfred Liu has had occasion to do a great job, but I was not one of the lucky ones. I was referred to Dr. Liu. My ear was terribly painful and infected. In addition, I was allergic the med my internist prescribed. My ear canal was super sensitive. I winced in pain each time he inserted his tool into my ear to probe and clean it. After what seemed to be an eternity, he turned on a suction device and proceeded to suck my ear canal clean. The pain increased and I began sweating. Dr. Liu kept saying just a little more. Then he touch something in my ear that caused me to jolt up in the seat. At this point he began yelling at me saying that I may have cause him to puncture my ear drum. I left never to returned to his office. Interestingly, the doctor who successfully treated my ear inflection, worked with Dr. Liu and was not surprised at the treatment I received. The 2^nd doc did not use suction to clean out the ear.

After being misdiagnosed for almost two years, Dr. Liu was able to identify and correct the problem right away. That was two years ago. Today the problem has not resurfaced and I do not expect it to. Very professional staff was prompt and did not keep me waiting for appointments. Like other reveiws, I was told he is the best, and I have to agree.

Dr. Liu undoubtedly has knowledge, but he communicates by fiat. He did not make his rationale clear, and he dismissed my questions. His decision against surgery contradicted his earlier decision and itwo other ENT surgeons’ opinions. So, I did my research, had the surgery with a skilled and communicative surgeon, the long procedure went smoothly, and it was nearly painless. I feel immediate improvement.

He is the worst doctor I have ever visited. I was originally scheduled for throat surgery for sleep apnea, and they changed my time with only a week notice. I couldn’t get off of work, so I had to cancel. The nurse was extremely rude! I had to reschedule another visit with him a few months later so I could be examined again. What a rip off, what was going to change in three months? At this next visit he said there was a new rule by the insurance company saying that I would have to try the CPAP machine for 6 months before surgery was considered. I asked when the rule took effect, and he said at the beginning of the year (this was in 2012). I told him that he originally had me scheduled for surgery without any problems, and then he tried to make up a bunch of lame excuses. Being I had no choice, I had to opt for the CPAP. After 2 weeks no one had contacted me about how I was going to be issued the machine. I called and left a message with the receptionist about this problem, and no return call!!! I called an additional 2 times with the same result (no result!). I have to agree with the other reviewer in saying he is a very arrogant doctor. His staff is also uptight and unfriendly. DO NOT SEE HIM, find anyone else!!!

Dr. Alfred Liu is a very reputable Otolaryngologist at the Queen’s Medical Center. His office is located on the 4^th floor of POB II.
The patient waiting area is a little small, but the wait is short. Sign in at the front to secure your «place in line.»
Dr. Liu is very knowledgeable and thorough. And he’s quick! He’s kind of funny too :)
Working at QMC I have the advantage of knowing which MDs are considered to be the «best,» and Dr. Liu is among the «best.»
I have great confidence in his work and would not want to have my tonsillectomy done by any other surgeon.

If you’re ready to be a little grossed out then here’s a story for you:
About a year ago we noticed that my then three year old daughter had an ear infection. We took her to our pediatrician who gave us some drops and we thought that was the end of that. Well the smell and the infection never seemed to go away. In fact, the smell got so bad that her pre-​school teacher wondered if we bathed her sometimes. Yes, it was that stink! Months went by, we visited the doctor a few more times, got more drops, we were told it was a wax build up and the smell remained. My Mother, who I have always thought was a worry wart, kept pestering me to take her to the doctor and eventually our pediatrician sent us to an ear specialist. To our surprise the ear specialist found a small bean lodged in my daughter’s ear canal. No way right? Waaaaaaay.
Who knew that a little bean could cause so much trouble in the world? Well for those of you who have small children, little beans are our enemies and are not to be trifled with. That little bean ended up being a small seed from a tree at my daughter’s pre-​school and she had stuck it in her ear. It had become lodged in her ear canal and by this time had germinated. Oh yes, that’s all kind of nasty. They had to break up the seed because it was now stuck in there and of course this was not a pleasant experience at all for my daughter. She now had a hole in her ear drum and 10% hearing loss in that ear.
Fast forward a year later and I had to find a new ear doctor because I had to switch from Kaiser to HMSA. I found Dr. Liu via my aunt who works at Queen’s and basically knows everyone. She said he was the best. Well the best gets very booked up because it took me a good month to get an appointment. At first I wasn’t sure if I liked Dr. Liu because he seemed a bit closed off but now that we’ve gone and seen him a few times I’ve grown very fond of him. He genuinely cares about my daughter’s well being and he pulled out this giant wad of junk from her ear so we’ll always have that fond memory to bond us together. I wish I had a picture of the wad of junk because it was really nasty looking. Perfect blackmail for when my daughter is a teenager.
Yes, my little girl’s ear wax is my side hobby and it’s completely gross. Every time she gets sick, because she has that hole in her ear, I get to clean out those giant boogers from her ear canal. Motherhood is grand isn’t it? My daughter will be having ear surgery this Summer to hopefully close up that hole in her ear and I’m crossing my fingers that she’ll regain that missing 10% of hearing as she gets older.