Armani Exchange

I shop at Armani a lot, I would say 80% of my cloths are Armani. I went shopping couple days ago for gifts. When I got home I discovered one tshirt was missing! Days after she said no I remember and seen I put everything in ur bag, well then explain why I do not have it? Sketchy associate! Be careful of this associate. I will continue to shop at Armani. However, Mia will not handle my transactions anymore!

I was expecting more from the store, but it’s ok… at least now I may have to check for the bag that I really like, and I do hope that they will get better items that I can at least shop for. I’m glad that the girl was nice enough to tell me that the other store in Waikiki would have more items and she was telling that there’s no guarantees but she was very clear that Waikiki location would be a good location. I am still searching for the right bag that I really like and I just gotta keep on looking for the right sale, which is almost coming up, the annual 70% off sale and usually it happens in July and towards the end of the year. I want to be able to return and see more things that will be on the sale rack and find a really good bag so that I know what to look for in a bag and being able to fit everything. I can’t wait for the sale to come.

I love coming here for my nice clothing! They have good customer service and quality apparel. I love how organized and beat it is and the dressing rooms are nice also! They were very courteous and even made an awesome suggestion on a dress that I ended up buying! Love love love

I am a jeans and t-​shirt guy most of the time. Macy’s or Nordstroms if I have to dress up a bit. But, every now and then, I want something that looks nice, wears well, and shows (or at least fools people in to thinking) that I have a bit more taste than a pair of Levi’s.
I used to like Armani Exchange but have found their quality has fallen a lot over the last few years. Loose threads, clothing that is seamed together poorly, and the clothes don’t survive more than a few washings.
I know retail is not easy, but the staff should show a little enthusiasm. I’m a pretty self-​contained customer; I find what I want and move to the register. My last two visits to Armani Exchange I have had no interaction with the floor staff at all. Not even a cold «can I help you find something». The people on the registers barely acknowledge that they are even helping someone. This is something that really needs to be fixed.
The location is convenient in Ala Moana mall, but given their lack of customer service I’ll just skip them over.

If you are a fan of trim-​fitted, well tailored clothes, Armani Exchange is great for those who have a low or mid clothing budget. A|X’s clothes, although trendy, is a little on the flashier side and carry a bold statement with large logos and bright colors. Some of their things are great though. The top floor is clearance and bottom floor is regular price. The great thing is that they get new stuff in all the time. Employees are quite nice especially when you get to know them and frequent the store. Overall, store gets 4 stars.

Two stars only because two of the three salespeople that helped me were friendly & helpful & I was able to find something I liked. The last person who’s sole purpose was to ring me up was AWFUL! You know the kind of people that act like they really hate their job?
Too bad, because it really defeats the purpose of the others who try really hard & have pride in what they do.
Trust me, you will know who that person is when you get HIM.

I have been a very loyal shopper to AX for about 10 years now. I don’t usually talk to the associates, but when I do they are always good. My boyfriend and I went here looking for tee shirts. There were two salesmen that helped us, and they were out of this world! They knew exactly what we were looking for and were extremely helpful!!! I love this place…

Armani Exchange offers a great selection of trendy clothes and somewhat reasonable prices. This particular location is rather good sized when compared to other AX locations and offer a good selection and an assortment of sizes which is a huge plus in my book.
The only iffy part for me at this particular location, making it only «a-​ok» is the staffing. I have found the store to either be understaffed (which always blows when you need it) or over staffed. Also the staff can sometimes be hot or cold in service level. I have found most to be extremely good and knowledgeable, however there are a few (which ruin it for all of them in my book) that either are pointless or way to aggressive in helping you out. I get they work on commission, but come on… Don’t be an idiot or overbearing.
All in all a good place to shop and you are sure to find me there when I happen to be at Ala Moana.

I was greeted and not pestered. Yes!!! I hate having people follow me around and watching my every move. I didn’t feel pressured to buy anything, but I did. This was after spending an hour in the dressing room trying on jeans. I had to make sure my butt didn’t look squeezed into the jeans, even though they were.

Armani Exchange is a great location for finding very cool/​trendy clothing. This store is a bit smaller than some other locations I’ve been (or maybe it’s just an illusion because it is two levels). The sales associates are nice and it’s usually kept in an organized manner.
Try to get the items you’re interested in on sale — it really becomes a great bargain.