Benjamin C Chu, MD

I had a breast augmentation with dr Chu. The staff and Doctor were amazing. From consult to procedure to post opp it’s been an amazing experience. The nurses were so warm and inviting. I could tell dr chu genuinely cares about you as a patient and loves what he does. He gave me every detail I needed to know good or bad prior to surgery and after surgery. He’s so funny and sweet as well. All and all amazing experience will refer friends of mine to him. Highly recommend

I would rate my experience a zero if possible. I emailed an inquiry with Dr. Chu and got a very disappointing response. I received the reply from Farid Herschend, his webpage developer! I posted a screenshot of his reply in the photos. I am very displeased!

I heard many good reviews and experiences before l went to Dr. Chu. There is a lot of information provided on his website even before you visit him for your consultation.
He and his assistants are very helpful and knowledgable. They are very friendly and are happy to answer any of your questions.
The procedure and post op went well. And once again, Dr. Chu and his staff are very helpful and caring.
I am VERY happy with my results and l highly recommend Dr. Ben Chu

About the staff: girls who work there are friendly, helpful, knowledgable and patient
About the doctor: he was super helpful, knowledgeable, straight to the point. My first appointment was amazing. He spent over an go going in detail what I needed to know about getting implants.
About the facility: the office is small but comfy
About the price: my boobs were pricey! It sucks that anesthesia is cash and separately from the fee.
About the boob implant results: A+
My friends and family asked me where I got them. They wanna touch it. It looks natural and I’m not even a year old. So I need to go over a year to get the final look, but so far so good. I’m pleased with my decision and he is professional.
Cons:
–office visit takes forever. So bring your magazines ladies!
–He is serious so you might feel like you can make jokes, but plastic surgeons are perfectionist and weird.
Are looking to have a doctor buddy or a doctor who can perform a good job on you?
Get in and get out! Simple. I recommend him.
Good luck!

First things first I was recommended to Dr Chu as almost 90% of my friends who have had a Breast Auentation got it done by Dr Chu. So I figured shoot I’ll pay the money to get it done by the best!
I show up 15 minutes early to my apt and the girls at the front desk were just awesome! So nice and so friendly. I thought hmmm… This is going to be a great consult!!! I looked around the waiting area, sat on the comfy couch and was called in immediately at 11 which was my appt time.
I was asked a few questions about my health and waited a few more minutes until I meet with the doctor.
Here’s where it gets fun… I sit in his office which is cluttered and started talking with Dr. Chu about what I was looking for. 2 minutes later his cell phone rings and he takes the call. I wait for 5 minutes then he returns and talked to me for another 5 minutes. Then he gets a text message and checks his phone again. This went on for 45 minutes. From answering his cell phone to texting while consulting with me, I couldn’t help but feel like a piece if shit. and yes he did explain to me that his car was stolen a few days prior so I was trying to be sympathetic. He then consults with me again and now he says we are done. «Oh? …ok… «yes in between I tried on sizers and did a few other things but holy cap I felt like shit leaving there.
After that I Consulted with the front desk girl about prices. I literally sat there had her do her schpeel and left. I threw the papers in the trash on the way out. I came home told my husband about it and have tried to forget the feeling ever since.
Not spending my money on someone who treats me like that.
Then I get a letter in the mail saying thanks for coming, b ut not one apology from the Dr about taking call or checking his phone. Just a basic letter the front t desk girls probably send to all his clients.

This is hard for me to write, but I know people who are trying to make decision can use helpful reviews.
My history with Dr. Chu:
I had a breast augmentation in 2008 and I was 100% satisfied with the results. Which made me see him for my rhinoplasty in 2010. Again, I was 100% satisfied and recommended a lot of my friends and family members. At that time he was very informative and took his time to explain. He had an awesome staff and they were also very kind and helpful.
After having my fourth child. I’ve decided to re-​do my breast and called the office for a consultation. I left three messages and two emails. almost a month later I received a call. Even though I was kind of disappointed. I’ve decided to look pass that. I scheduled my appointment and went into see him. Not sure if they were busy, but this time the staff wasn’t to helpful and during our consultation he seemed in a hurry. I explained to him what I wanted and he showed me a few new silicone bags. Before I could asked him more questions he told me his assistant will be in and can go over the prices with me.
When his assistant went over the prices with me, I notice that his prices has gone up a lot and even if I am a loyal returning client, his prices are same for everyone. I remember it being one set price that included everything. Now he charges for going larger in size and the anesthesia fee is separate and only in cash.
I will say his work is amazing, but because of my overall consultation experience. I will sadly say that I have decided to go somewhere else and I don’t regret doing so. If you’re spending thousands of dollars, you should get 100% customer service.

It was hard to build up the courage to write this review because I want to be completely honest but did not want to offend or come off like a typical customer/​consumer complaint. However Dr. Chu himself urged myself to write a review, almost to the point of bullying, definitely pressuring me at every post op appointment to write a review because he was so pleased with himself.
His staff is amazing, one girl specifically was a big help, I believe her name was Erica, but they were definitely on top of their job and extremely friendly and kind.
I got multiply procedures done by Dr. Chu. My main objective was to get my breast done. I am 85 percent happy with the job he did on my breasts. My only down side of them are size, I wish I had gotten bigger but he explained that he fit the biggest implant he could inside of me, for this I do not fault him. So whenever getting your boobs done, always go bigger then what you think you want.
I have to say that his bed side manner is extremely poor. Every post-​op appointment I literally dreaded going to and had anxiety about showing up. He just came off super cold and at times scolding and lecturing me about after care. I wanted to remind him that I had just paid him nearly 30k and hired him to do a job, you would think he would talk to me with some ounce of respect. When I went in for my post-​op appointment where he was to teach me how to do breast massages he kept getting frustrated that I was doing it wrong at first, which is normal! You are supposed to be teaching me, do not scold me and talk to me like I am an idiot. Clearly I had no experience in this before. His problem is he doesn’t listen. My first post-​op appointment the day after surgery I got sick and had to throw up. He then said «You took to many pain pills» in a rude way, which I had in fact taken NONE. He didn’t even let me talk. I was still so out of it from the nearly 8 hour surgery the day before I hadn’t had time to take any pain pills that they prescribed.
I paid a lot of money to have facial work done, and I have to say it was basically a complete waste of hard earned money. It kills me to know that I wasted a life savings on what I thought would help change my life for the better. It has been about a year and a half since the operations I got and everyone I know says I look exactly the same. The only difference is now I noticed I have more migraines and ache like pains around my nose and forehead, which are the areas he worked on. I got a chin implant, and now I have a weird dent in my chin, its caused a weird crease that indents in far and is already forming a line on my chin when expanded.
One of the WORST parts of this whole experience was that I woke up in the middle of surgery. He was working on my nose at the time and I can vividly remember the feeling of him grinding down on my nose bone and smashing my face down… I had nightmares for the first couple nights after surgery over that. Whenever light would come into my room I would wake up because I thought I was on the operating table again and I would sense the light in my room and mistake it for the light over the operating table. I remember going to reach for the anesthesiologists hand and it wasn’t there at first and I was panicked! Finally she grabbed my hand and I squeezed the hell out of it.
Another thing I am hesitant to share as it is extremely personal but I feel I should be honest, this goes along with his bedside manner, he insulted my teeth. I am seeing a dentist and orthodontist about getting them done, which is now having to wait due to me wasting all my money with Dr. Chu. I had an experience as a child where my dentist assaulted me. It took me years to get the confidence to go back and sit in a dentist chair. For someone to be so careless to make a comment about something they do not even deal in is extremely in poor taste. Clearly he had no idea about my past traumas but for him to look at me in disgust and insult me and reccommend that I go see a dentist like I am unaware was just in extremely poor taste.
For his staff I give him 2 stars, but the horrible experience with him time and time again I just could not in good conscience give him a higher rating. I think anyone would be better going to California to get work done. I have friends who got the EXACT same procedures as me done and look amazing.

I never have written a review, but people need to warned about Dr. Chu. First his beside manor was horrible. I had just lost my husband in 2004, 2009 is when i had the surgery and he asks why I am not over it yet. I had a facelift which did nothing and lost a lot of blood. They were not clean at all and I got a bad staph infection. After all that I had to pay another doctor to do what he did not and that doctor did a great job but is in Boston.

I recently had my first major cosmetic surgery, breast augmentation, done by Dr. Chu. After researching like crazy, I ended up scheduling consults with three different surgeons (one, highly suggested on Unilocal; two, Dr. Chu who performed breast augmentation on my friend; and three, a different surgeon who performed other cosmetic procedures on another friend.) Since I heard positive reviews of all three surgeons, I wanted to keep an open mind and see for myself how I felt about each Dr. and their preferred procedure method.
Although all three consults were positive experiences for me, I felt the most comfortable with Dr. Chu. During my consults, I didn’t have specific questions in mind and Dr. Chu was the only one who spent more than 5 minutes talking with me. He took the time and initiative to sit down with me and educate me about the process. He actually pulled up a PowerPoint slideshow in his office, which showed the basic information and provided visual aids to help illustrate important material regarding the procedure. Not only did this make me feel more comfortable talking to him as my surgeon, but it also eased my concerns of getting my first cosmetic procedure done.
Another reason I decided to go with Dr. Chu is because of his preferred incision site; periareolar. The other two surgeons I spoke with specialized in transaxillary and inframammary, but Dr. Chu’s explanation for periareolar made the most sense to me. One thing to note is that although Dr. Chu shared his experience with other patients and their outcomes, he never made me feel pressured to make decisions (incision site, type of implant, size of implant, etc.) His extensive experience with Asian clients, such as myself, also helped me feel content with choosing him as my surgeon.
In addition to trying on sizers (which I believe all surgeons provide), his office is equipped with their amazing VECTRA 3D imaging system. Their step ahead in technology helps to get an idea of what your body would look like with different implants of various sizes. He even printed out a copy of my pictures so I could bring it home and show my boyfriend who wasn’t able to accompany me to the consult.
Although I do not remember much from the day of my surgery, I do remember one of the girls pushing me in a wheelchair to the parking structure. Also, I recall Dr. Chu calling my boyfriend that evening to see how I was doing. I don’t know if these are considered «general standards», but I thought they were both really thoughtful gestures that shouldn’t be overlooked.
My final decision was to go with 415cc textured silicone implants which took me from a 30B to 30DD. Prior to my surgery, I would probably have winced at the thought of being 30DD because of my small frame (5’1, 100lbs), but I am now a little more than 2 weeks post op and I couldn’t be any happier with my results thus far. :)

I’ve been very blessed to have had great physicians but my luck ran out when I met Dr. Chu. When I first went to the office for my procedure the girls at the front desk were so wonderful and kind and warm. Dr. Chu appeared so gracious and concerned, then I had issues with my procedure. When I called to get assistance the front desk staff they were rude and actually hung up on me. I finally was able to get into contact with Dr. Chu and he told me to come in. As u was sitting in the waiting room for a bit I overhead the staff discussing other patients and making nasty comments about them. IDK but I think that is a HIPPA violation. Needless to say Dr. Chu saw me and he was pleased with his work stating that «one» eye looked right-​well I have 2. He consistently wanted me to come back but I was uncomfortable with his techniques and fear that my protected information wouldn’t be safe with anyone in that office. The lack of professionalism and Dr. Chu’s narcissistic behavior have truly traumatized me from going back. I’m glad other people had great results I guess my experience was not that great, but obviously I’m not the only one since the girls behind the front desk were degrading several woman that had received breast augmentation. Beware of them leaving your chart right at the front window also as I got to see several clients names.

Had a difference of opinion with Dr. Chu on post op results. Unfortunately it’s too late now and I’ll have to pay another doctor for another surgery to fix this mistake. Great staff though. Very friendly and super helpful.

I had a consultation with Dr Benjamin Chu because I was concerned with the droopiness I had with my upper eyelids due to aging. I figured just fixing my upper eyelids would correct the problem but Dr. Chu recommended to do what is called a brow lift instead. Dr. Chu explained everything in great detail and thoroughly. I decided to proceed with the surgery and had it done last friday. It’s been five days since the surgery and I’m still in the process of healing with very minimal bruising and swelling. There was some pain the first couple days but very tolerable. Although it’s only been 5 days, there’s a noticeable difference. Just from doing the brow lift, it helped correct the issue with the droopiness and my forehead looks smoother. I’m glad I went with Dr. Chu’s recommendation with doing a brow lift because my initial results look more natural and subtle without having to touch my eyes.
I am very happy with the results. I would highly recommend Dr. Benjamin Chu.

So worth it. I got my BA on 9÷2÷14 and they look so good. I constantly get compliments on them. He’s very informative, and he really stresses on the importance on after care. In 2 months my breast look amazing. I went with 450 mod + saline through the areola and the incision is nearly invisible. I’ve seen some of my friends through different surgeons and I can confidently say that my doctor surpasses any other surgeons work I seen (on my friends and myself included). He is a little more pricey that some other doctors but it’s worth it. You get what you pay for. My advice: go bigger than you think you should. I love my boobs but my only complaint is that I wish i went bigger.

I love dr chu! His office is the best! Great staff too! They know how to make you feel comfortable! They even made the operating room feel comfortable! I admit, I was super nervous when I got there, but they really catered to my needs and provided me with all the information that I needed to know. I really can’t think of anything didn’t like about the office. He even gave a post op call a few hours later to see how I was doing!

I went to Dr. Chu for my breast augmentation I was very happy with the result 485cc silicon did the procedure at the office very nice and clean, staff was wonderful they are so caring and they made me laugh cause I though I was having heart attack but the nurse said that my breast was just too big my sister laugh too. So went home that day less then a month and I’m wonderful my new breast looks awesome i would recommend everybody to go to him my sister and all my nurses friend went to him, I’m also going back there for my more future surgery to come!!! Thanks Dr. Chu And your wonderful staff.

Went to dr chu for a revision and he was very knowledgable and professional. He made sure he would fix what my first ps couldn’t do right, which was leaving me with uneven breast. I felt so confident and happy with him doing my revision given his many years of experience and so many referrals. I just had my procedure done today but wanted to start a review on how amazing dr chu was as well as his staff. The two girls Zanet (sp) & Erika were equally amazing. They answered all questions necessary and were so sweet. Since I only am one day post op I’ll definitely be adding more to my review.
Dr. Chu really cares about his patient and makes sure we follow a specific diet to make sure everything goes smoothly including recovery. He even calls you later in the night to check up on you! How professional is that. Can’t wait for my post op appointment today. Bandages are off and I am completely happy with the look so far I can’t wait for the weeks to come :)
I’m almost one month post op and extremely satisfied. My scars are barely noticeable and I am loving the fullness of my breast Dr. Chu did an amazing job and I am glad I was fortunate to go to him! It sucks I had to pay for a whole new procedure because my first ps did a bad job but I’m glad I had Dr. Chu to correct his mistake. Definitely going to refer him to everyone else. I should’ve stuck with my gut and went with him in the first place his price is extremely affordable. My whole family’s gone to him over the past 10 – 12 years & all of there results were beautiful.
Dr chu produces consistent results and stands by his work. I highly recommend him.

I went to dr. Chu for a breast augmentation on 9÷5÷13. So far it’s been almost a month since I’ve had the procedure.
I went to more than a few doctors to decide who I really wanted. Though some were cheaper, I felt doctor chu was definitely the right choice.
The office is nice; very clean and comfy, but professional. The girls in the front are super awesome.
Doctor chu was very informative! something a few other doctors lacked. He never made me feel embarrassed about any questions or concerns that I had. He was very honest with what size I could go, and how much would be pushing it.
He’s very strict on his healing process which is very good! Too many girls I see up and running so quickly and they don’t get the results they want. Mine still have to completely d&f but being only 4 weeks out from surgery, my breasts have dropped and are way nicer than some girls I’ve seen after half a year.
He’s just awesome. Great customer service. A really nice feeling of being welcomed and being comfortable with my decision.
I would definitely recommend to anyone who is considering. The consultation is free. Might as well!

I have always been very small, a 36AA. I am tall, 5’9″, 145lbs, athletic, and always felt so flat-​chested. I’ve always had a hard time finding bras, tops, dresses, and swimsuits that fit right. After having and breastfeeding my son, they became deflated, droopy, and lop-​sided. I chose Dr. Chu after having a consult with a previous doctor who wasn’t very professional. The moment I stepped into Dr. Chu’s office, I knew he was the best choice for my breast augmentation. He was very thorough and informative.
He is a great surgeon, a perfectionist yet a realist, has a sense of humor, and is very helpful. He did beautiful work. I love my new breasts! I went from a 36AA to a 36D! I look like a pin-​up now. I only wished I have done this sooner! I’m happy I’ve waited until moving to Hawaii to get them done. I highly recommend Dr. Benjamin Chu!

Prior to my breast aug, my husband and I scoured the internet for pictures of what we considered to be the ideal breast aug. We looked for pictures that compared well to my pre-​op body, shape and size. We compiled them and showed them to Dr. Chu to give him an idea of what we were looking for.
Today, six weeks post-​op, we went back to our list to compare– and mine currently beat them all out. We couldn’t find a single picture that could compare in placement, evenness, their natural look and size. They are seriously amazing. They look and feel fantastic. They are perfectly sized for my body type and shape– I wound up going bigger than I had planned because I had extra skin from breastfeeding and he encouraged me to try a larger size. I was concerned that I would look too big and it would feel unnatural; on the contrary, I find that he was spot-​on in his advice. I went from a post-​nursing 34AA to a 34C-​D. I am amazed at how much this change has affected my appearance and confidence. I’m a fairly confident person to begin with, but this was one area where I struggled. It’s had an incredible effect on multiple facets of my life!
We originally began to look at him because of a recommendation from another plastic surgeon at Tripler. After looking through many surgeons online, primarily reviewing their before and after galleries, we chose Dr. Chu because his afters were consistently flattering to each body type, evenly placed and very natural-​looking.
During the consultation (which came after an unfortunately long wait– schedule early to avoid that), he was attentive, professional, knowledgeable, personable and honest. He spent plenty of time educating me about the procedure, the options, risks, and possibilities. I had done quite a bit of research prior to our visit, so most wasn’t new to me. I was wowed by the fantastic imaging technology used in the office which allowed me to see a 3D depiction of various implant shapes and sizes pictured on my own body. I came away understanding why his appointments ran so late– he is very attentive and thorough with his patients. He answered every question I had and in every visit since has also anticipated or even reminded me of questions I would have forgotten to ask (I’m terrible at asking questions).
I found Dr. Chu to be every bit an artist– and very concerned about how well I take care of his work. In a cosmetic procedure, this is clearly a desirable quality. In post-​op care, he falls on the side of caution, recommending a healthy recovery time with minimal upper body movement. While the consult and the pre-​op visits lasted quite a while and started late, the follow-​ups have been prompt, efficient and concise. He’s been readily available to answer any concerns or questions I may have since as well, even providing us his personal cell number to reach him.
Would I recommend him to my friends? I already have.

I went to Dr. Chu for a breast augmentation. I have met a lot of people who have had this procedure and he was highly recommended. I chose him because he was very knowledgeable about the procedure and really cared about the outcome.
He has imaging technology to see what the different sizes would look like using my own size measurements and picture. He also went into detail about the different types of implants, different incision points and we viewed a lot of pictures so he would know exactly what I wanted, all of this in the first meeting we had. It was personalized to me, not a one size fits all doc, and I really appreciated it.
The staff is also really nice. My recovery went smoothly, very little pain, but I followed all his directions and was sedentary. Dr Chu has detailed recovery rules and he stresses them because he wants the final product to look great. After just 2 months they were soft and settling nicely, minimal scarring and they look great!!! Will recommend him to everyone!