Beretania Florist

I really want to say THANK YOU to everyone at Beretania! They did a fantastic job helping me deliver flowers to my daughter-​in-​law. I placed the order under the impression that my son’s wife was still in the hospital for pregnancy complications (she had had a rough go of it). Well, my son didn’t inform me that she was released the morning I asked Beretania to deliver her flowers, so the poor delivery driver went to the hospital to try and deliver but she was gone. Then they were patient enough to wait for me to find out what the heck was going on and deliver them to their house instead. Great customer service and they were pleasant the entire time. P. S. I live in Nebraska so it was all done over the phone. :)

My son attends a Buddhist school and needed a single stem flower to take as an offering. We headed out early as to find a florist along the way to school and happened to pull into Beretania Florist. As I got out of the car I realized that in my haste I forgot my wallet. My son of course did not want to be late so I asked the proprietor behind the desk if there was any way she could help us with our predicament. I told her I would drop him off, pick up wallet, and come right back to pay. A long shot maybe but I am an honorable person. She gave us a kind smile and suggested a carnation. She went back to get the flower and came back with a beautiful iris. At that moment a kind lady from the back came out with money in her hand saying that she wanted to pay for the flower and bless my son. She gave him a big hug and wished him good luck and gave him a blessing. She then payed for his flower. I was so overwhelmed by this kindness. We both were. Beretania Florist is a very special place and I am looking forward to patronizing them again. Thank you for your kindness!

Despite ordering a $ 70 bouquet, what arrived was a dated, old fashioned arrangement with cheap filler flowers, a tattered plastic bow and plastic greenery.

I received a beautiful boquet of lavendar roses for my b-​day and it was delivered to my office. But within three days, some of the roses started wilting. I called Beretania Florist to complain because I know they were expensive (and Safeway offers a free replacement within 5 days on their roses). Beretania delivered a complimentary second boquet which lasted a lot longer. Mahalo!!!

No one wants to get seriously injured at work. And NO ONE wants to get seriously injured at work the day before their birthday.
My boyfriend, being the amazing guy that he is, placed an order to be delivered Friday, August 14^th. Well that couldn’t happen, and Beretania Florist graciously agreed to move the delivery date.
To make a long story short, the delivery location had to be changed after it was already delivered. And to make matters worse, I wasn’t going to be home and available until after 5 (which is past their business hours).
I received a call at 6:30 because they were having trouble finding my house and a few minutes later the most gorgeous bouquet of sunflowers was hand delivered to my door.
I am beyond impressed by their flexibility, persistence and quality. Hope my boyfriend shops here again!!!

I ordered a bouquet of roses for my wife for our anniversary. Celeste was very helpful and went over several different options. At first I wanted 2 dozen red and white roses, which Celeste informed me was not possible due to not having white roses that day. Instead she suggested white lilies with a dozen red roses and… it turned out absolutely amazing! My wife was very pleased and her coworkers kept commenting on how beautiful the arrangement was. If you want great service and awesome bouquets then make sure to visit this family owned business… you won’t regret it.
A++++++++

I am so appalled by the lack of ethics at this florist. I ordered flowers for same day delivery. I asked that the sender be kept anonymous. They said «oh, yes… unless the recipient is persistent.» WHAT? then how is that anonymous? Her reply, «we’re a florist. We’re not bound by any ethics code.» She insinuated that people who send flowers anonymously could be a stalker or out to hurt the receiver… with delivered flowers? I told her if I were some kind of terrorist, I would’ve paid cash. C’mon have a little class beretania. When you try to help out local businesses and they slap you in the face. sheesh.

Was looking to surprise my girlfriend with a special gift on her first trip to Oahu so I contacted the hotel concierge and they suggested I contact Beretania Florist. I called the store, told them what I was looking for as well as the occasion and left it in their hands. Got to the hotel, the flowers were delivered to our room and all I could say was «OH MY»!!! Fantastic, beautiful, made our day. I will use them again the next time we visit Oahu and I highly recommend that you do too.

I echo the same sentiments as Perezfamilia R…
My brother ordered flowers from Beretania Florist for the mothers in our family from the two of us. They could not get ahold of us to confirm the requested date, so delivered the flowers on the Friday before Mother’s Day just in case we gave them the incorrect delivery date. They wanted to make sure our mother got her flowers if it was supposed to have been delivered for Mother’s Day. We actually needed them delivered the Friday after Mother’s Day, so they then offered to deliver another arrangement at no charge. Not easy to find great customer service like this! Thank you to Reese and the staff at Beretania Florist! They made this process so stress-​free! We live on the mainland and haven’t had an easy time finding a vendor we feel confident in. Beretania Florist definitely has my vote of confidence and will be my go-​to florist. Thanks again for exceeding our expectations!

I live here in the mainland and i was stressing out so much on getting something special for my mom for her birthday and mothers day who live on oahu. I found Beretania florist online and saw they had the best reviews than the other florist in town and so I decided to check them out online and purchase flowers for my mom.
I am soooooo pleased to say that beretania florist is the BEST florist to put your trust in getting flowers delivered to your loved one, espcially on time. they went above and beyond my expectations on making sure my mommy felt loved and special for her birthday and mothers day… i was over whelmed with tears of joy of what they had done for my mom… i purchased the regular one… they went and added more flowers and made it more beautiful for her… Im so happy that I finally found the perfect place to send flowers for my mommy for any of the holidays. Thank you soo sooooo much beretania florist! if i was back home id hug you! :) please anyone including us locals from da islands dat stay in da mainland. If you looking for something for mom and dad or even for grandma and papa, dis is da place to go to! Mahalo Beretania, i love you guys!!!

Note to fellow Honolulu ex-​pats or anyone outside Honolulu, if you ever need to get flowers delivered to family and friends anywhere in Honolulu, never mind going through those online discount florists or florist networks like FTD. Just call Beretania Florist directly and they will always take care of you. Almost every time I’ve tried to deal with one of those floral networks, they’ve always failed — either delivering late or setting up an arrangement I did not like. Three times now, I’ve canceled FTD or Floral Express orders and called Beretania Florist directly to save the day. Beretania Florist was a favorite way back when I was a kid in Hawaii, and they are just as friendly and reliable today, almost four decades later.

You can Count on the flowers to be gorgeous and on time!!!
We sent flowers to our Mom at work and she loved them. They were big, beautiful and smelled great! She was so happy and surprised. The flowers looked just like the pictures. The customer service I revived was excellent, I entered my card information incorrectly when I ordered online, they called right away to help me fix the problem, Also my Mom was sick that day and they had delivered her flowers already by 10 am so she not only got her flowers but also take them home to have over the weekend. Thank you for helping to make her day special.

Stopped into Beretania Florist on the day of my birthday party.
Being a low-​key kind of gal, I didn’t feel the need to call ahead or order anything in advance, as my party was a small gathering.
I love that there are street parking stalls right in front of this shop, if you can snag a spot. Upon entering, I was greeted by dozens of floral arrangements, loose green stems and loads of colored ribbon.
There are two main refrigerated sections– first is for arranged, vased flowers and the other is full of loose, individual flora.
On this visit, I chose to purchase 7 stems of snap dragon flowers for about $ 18. So gorgeous!
Overall, the experience was decent. The staff was not overbearing, nor were they extremely helpful. Based on previous reviews, I assume they get bad reviews on busy holidays where there is more chance for miscommunications and fallen expectations.

Yes, I know the valentines day mark up can be ridiculous. But 80 bucks for 3 roses and a tiny little vase, that’s beyond ridiculous. I knew when I didn’t get a call from the wife after the delivery, something was amiss. When I finally called her she was definitely a bit underwhelmed. If you’re trying to impress a gal for any special occasion, I’d definitely lay eyes on what you’re purchasing from this place before blindly placing an order for a dollar amount worth of flowers. Otherwise you could be in for a long night and not in the good way.

I remember first coming to Beretania Florist about 26 years ago (when I was a just little kid — yeah right!) to get flowers for a prom! I’ve been using them for years to send flowers to family & friends. When I call I like to ask for Celeste. She has always been very accommodating and get me the best arrangement for my budget. She makes sure they get delivered on time and the recipients are always thrilled with their flowers! They also donate roses every year for their good neighbor program that helps charities get the canned good that they need. How noble is that! I highly recommend them for all of your floral needs!

This is the first time I have ordered flowers from anywhere. I needed some flowers to be delivered to my grandma’s job in honolulu since I am now living in Ohio. All the women that answered the phone (because I’ve called multiple times) gave me the best customer service and as I requested for a picture to be taken with grandma and her flowers, they sent me a beautiful picture of my grandma with the flowers. I will continue my business with them in the future :) thank you everyone that is apart of the beretania florist establishment :)

I was originally going to give Beretania Florists 1 star because the flowers I ordered online were nothing like the flowers that were sent to my bf’s mom for Mother’s Day. I paid $ 80 and initially felt cheated because the arrangement she received was nowhere close to that value. I sent a complaint to
which I asked them to cancel shortly thereafter and told them I was extremely happy and satisfied with Beretania Florists and here’s why…
I sent an email directly to Beretania florists with a picture of what I ordered and what was received. Within approximately 15 minutes, June, who I believe is the owner called to apologize and contacted my bf’s mother to apologize and let her know she would be receiving the arrangement that I had ordered. She was very nice and said she was really sorry for the mistake. Ok. At this point I felt like a jacka** because in my disappointment, the email I sent may have been harsher than I’d like and I can’t fault someone for saying they made a mistake but would fix it. Who doesn’t make mistakes, and this being Mother’s Day weekend… In any case, I was extremely happy with Beretania Florists and quickly sent an email to
to let them know that the local florist already handled and corrected the order and that I was extremely happy and satisfied.
Thank you Beretania Florists and June, I will definitely order again.

I have purchased flowers here for many years and always enjoyed their prompt service. That was until a few weeks ago. The experience has left me with no desire to be a part of this establishment anymore.
I called on May 2^nd to put in an order for 2 dozen long stem roses to be delivered to my wife for our anniversary (May 22^nd). I asked the lady on the phone (wish I got her name) if they also sold individual balloons since the ones online were only available in a set. She confirmed they do have balloons but the helium tank is currently empty. I asked her if it would be refilled by the date I needed it and she confirmed it would be. I started to put in my order when she abruptly cut me off and said «why don’t you call back after mother’s day?». At this point I said no thank you and hung up.
I’m shocked by the treatment I received. A once proud establishment who prided on serving the local community, to be so rude and inconsiderate really took my by surprise. Needless to say, I will never purchase flowers from here anymore and will be sure to tell my friends of my experience.
I understand maybe she was having a bad day with Mother’s Day coming around the following week but this behavior is not acceptable. I could see if the date I wanted the flowers to be delivered was right around the corner but it was 20 days out?!

This florist was recommend by my friend and she said that they have the best flowers. I’m not sure why the other reviewers had such a terrible experience but I sent an orchid to my mom last Mother’s day. I called them up from Florida and had the flowers delivered to the house.
She loved it! And said that it lasted for WEEKS! (I put a picture up of the picture perfect orchids.) The best thing is, they kept the information on file and called me a few days before this year’s Mother’s day to remind me. They WOWed me! I’ve ordered flowers from various places for annual occasions but this is the first time that a florist has kept track and called for a reminder. You don’t get that kind of service everywhere.

Having visited several florists, we felt that this florist was not helpful for weddings. They don’t import off-​season flowers like the others do, the workers care more about making their arrangements in the back than helping customers, and their photo books are all catalogs from distributors (i.e. no real proof of being able to make the bouquets or arrangements as shown).
Also, June, the owner, who was lukewarm to begin with, became even less interested when she found out that my friend’s wedding was at the end of the year (where most flowers are unavailable). Since they don’t really import, she probably saw a dead end and just wanted us to leave. Who knows.