Blue Ginger

Having a staycation in Waikiki and noticed some cute clothing so decided to stroll in. Myself and my 3 kids were the first and only customers in the store. Employee Judy NEVER greeted us or even acknowledged us while we were in there. I had to ask her about the promotion they had going on and she answered In a way like she didn’t really care. A few minutes later the lights went out. Instead of saying I’m sorry it seems our power is out and I’m going to have to ask you to leave until the power comes back on. Judy the unprofessional untrained employee told me you guys need to go you can’t be in here right now. Rude Rude RUDE!!! So yes I gave her a piece of my mind because at that point it was obvious that she had some kind of opinion about me. spoke with the internet manager after and she could use some training herself. Told her I wanted to make sure the store manager or gm got my complaint so I asked her to have them call me and I said when should I be expecting their call she said I’m not sure twice!!! Finally after aggravating me more she said I was going to say they would get back to you within 2 to 3 days. So next time say that the 1^st time. I’m not sure if this is a mom and pop establishment but the lack of professionalism and service is bad. Obviously I am not the only one to experience this. There is another another review that had the same treatment. And it was another local person. This store should not base the type of service a customer receives based of their race or color of skin. I am a regular customer of hula lehua who’s service is always excellent and mind you their stuff is not cheap but no matter how I look when I walk into that store I get nothing but amazing service!!! So if you ever need beautiful island wear and want an amazing shopping experience go to HULA LEHUA at ala Moana shopping center. Walk pass this store don’t even give them the chance to not service you. Unless your Japanese of course than you will probably have a different experience.

Noone else was in the store except for two employees who did not acknowledge us when we entered (last week). The filipino sales lady looked right at me, without a word, just a blank expression, kind of deer-​in-​headlights. It was very quiet, no music or anything. The other one (indian, according to my husband) was arranging clothing on one side, but she didn’t greet us, either.
Ok, so I am not a Japanese customer, but that doesn’t mean you can be straight out rude to me or my husband, for that matter. I think that we left within 5 minutes. As the filipino sales lady left, she turned around to glare at my husband. My husband was like WTF was that look for?! (Side note: My husband gets disapproving looks from my peeps — yup, sad to say it, but it’s true.)
I am quite familiar with Made In Hawaii clothing brands like Jam’s World, Iolani, & Tori Richard. In fact, I have a healthy amount of those items in my closet, as we have been visiting the islands since 2005. (My point is, this is still America, and we do shop here.) But this visit, it gave me a horrible feeling. It’s one thing to get mistreated (followed my husband as if he was going to steal something) at Japanese customer-​catering stores like 88 Tees, but they actually said a greeting when we walked in.
Anyway, we won’t be back. Here’s some info: The average price for a woman’s dress is $ 86. Sale rack (small) in the back has baby clothing, in addition to women’s clothing. The coverup was cute (a few days prior to out visit, caught my eye), but I won’t be shopping here.