Dang’s Limousine Service

Have to give them props AGAIN. I screwed up, booked the wrong day, and they still took care of me like it was no problem. I just love these guys.

I had to make sure I left a review for Dang’s Limo Service! Although… I did not book Dang’s directly.
I came to Hawaii get married and I booked a wedding package which included a Super-​Stretch Limousine. My expectations were highly exceeded when I exited the hotel in my wedding gown to an all while super stretched Cadillac Escalade. Mr. Dang was really nice and professional. He arrived on time, and was patient with us when it was time to head back to the hotel after the wedding.
The limo was huge! Very clean on the inside. Even though we didn’t use it, there was setting that you could control for the lighting (a rainbow of colors), and ipod or mp3 connections. I’m sure there were more amenities, but considering I was taking in the scenery on the way to the beach to get married, I didn’t get a chance to really enjoy the limo.
But if we ever find ourselves in Honolulu again, I will be sure to go through Dang’s Limo service again!

The reservations and communication were pretty good and they accommodated our special requests of picking up from 2 hotels in Waikiki at 2 different times at a single location at 2 different times.
The initial limo service was on time and we did get a pleasant upgrade for our pick up from Waikiki to our wedding.
But on our return trip, the driver they sent us did not understand English or how to operate the AC controls in the back cabin. Needless to say, it was a miserable hot ride back into Waikiki in the mid-​afternoon heat. At every stop light, we tried to help the driver out on how to turn on the AC with negative results.
We sent an email to the company explaining our displeasure of the language barrier and of the miserable hot ride and got a reply that our scheduled limo and driver had stalled on the road and in the end, the asked us to «please accept our apology.» In our minds, that was their opportunity to shine, to make things right in either offering a free/​discounted trip in the future or a slight refund, but no such response.
We don’t really want to bash their service, but feel that others should be informed on what may happen if others use this service.

Great service this morning clean brand new looking super stretch driver spot on time and very polite and safe drive to the airport
Perfect communication will always be my first call
For a ride in hawaii

Booked a limo from dangs and conversation was good on the phone, email was good with confirmation and thought it was all good. My fams flew out here from Washington st. And I thought i would surprise them from the airport with a limo. I asked dang on 2 separate occasions via email/​phone with what I wanted. Of course I asked politely… gosh. anyways… my simple request was for driver to hold a sign STATING HER NAME and have 4 Leighs to greet them. It never happened. I was at work that day and couldn’t wait to hear there excitement but stunned by what was not apparent. The damn leighs! THE SIGN!!! Granted they LOVED the ride. Granted they got a surprise LIMO. Just disappointed and mad… can I say that. MAD! OWNER REIMBURSED THE FLOWER COST. BUT IT CANT REPLACE WHAT WAS THE MOST IMPORTANT THING. THEY’LL ALWAYS REMEMBER THEY SHOWED UP WITHOUT THE STORY TALE, FAIRY TALE OF THE ALOHA WAY. MAKES ME SAD JUST THINKING ABOUT IT. A BUNCH OF EXCUSES WERE MADE TO ME WHY THIS HAPPENED. BUT IT WILL NEVER FIX THEY’RE FIRST RIDE FROM DANG. «GOSH DANG DISAPPOINTED»!

I would not give any stars but needed it to post this review. I called 3 weeks ago to reserve 14 passenger limo and guy (owner??) said to call back to remind him. He quoted me $ 350 including tax & tip. I called back today to confirm and pay — he told me driver only would only do round trip for $ 600. I offered to pay $ 70 tip for one way (driver gets paid $ 120 for round trip + tip). I was told NO. WTF??? JR prom kids will not pay tips!!! I offerred $ 70 (he would have got $ 120 for r/​t and waiting 7 hours for return trip, w/​my tip, he gets $ 130 for 2 hour drive) and was told NO. I will NEVER recommend Dangs ever.

We wanted a limo service during our vacation since we stayed a few places. I found Dangs Limo service via Unilocal,read thru some reviews and shot them an email. We wanted a service from when we landed to Disney Aulani (with a stop at Walmart) a few days later Aulani to Hilton Hawaiian Village and then a week later Hilton to airport. I emailed my requests and got a quick reply (few hours) of price. I shopped around and they were comparable to lower then others (some others never replied or answered the phone).
Booked them up and called to pre-​pay. As we landed I got a text from Scott Dang of where to meet after getting our luggage (out the far door and on left). We were met with their 16 person Caddy Escalade limo (largest in the island). My son (6years old) was thrilled. Scott mentioned it was a «free upgrade». We had a great ride and Scott gave us some local info on the way. We did a planned 30min stop at a Walmart s we wanted to grab some snacks, case of water, sand toys and other things that were way cheaper to buy there then try and find or pay 10x-​100x more at Aulani. He dropped off us helping with the luggage to the Aulani staff.
I emailed the morning of leaving Aulani to confirm the pick up time for later that day to Hilton Hawaiian Village and got s quick reply confirmation. He was early in which we loaded into a Chrysler M300 limo which was very nice. Again helped loading and unloading of the bags and gave us free waters.
Confirmed again yesterday morning for pick up at Hilton to Airport. He met us at Hilton (10mins early) in the large Caddy stretch limo (again my son was thrilled) and text book driving to the airport.
Scott and Dangs limo service was perfect in operations, A+ through and through. We’ll use them again next time on the island. Highly recommended.

My family used Dang’s limo 3 times during our stay. They were always on-​time, patient and friendly. Their prices were considerably more reasonable then the other companies I looked into and they provided high quality service. I will only use them for further trips and highly recommend them. Thanks for making our rides smooth and easy.

We used two of Dang’s Limousine’s vehicles on our wedding day and they were prompt and very reasonably priced. They responded quickly to all my queries, and on my wedding day I had to stop via our hotel in between the ceremony and reception, which they were happy to do (albeit for an extra charge at the standard rate). They asked at the time of booking whether I would mind if they had to change our vehicle on our wedding day, in which case we would be upgraded to one of the larger vehicles at no extra cost. I guess if they get extra bookings as a business owner they would want to try and secure all bookings possible so I can understand that — I’m not a car fanatic so I wasn’t fussed as long as it wasn’t going to cost us more. As it turns out we ended up with the vehicles we booked and all arrived on time and got us where we needed to be.

Thanks Scott (owner) for the great service by you and your driver (forgot to get his name). Made reservations for 11 young adults for round trip services for their senior prom on Friday, April 18. Scott was very helpful and informative and was even available to answer my question at 10 at night. Driver was prompt, friendly, and personable. We tipped him generously. There were many limos and other modes of transportation picking kids up from Kaimuki High — BUT — Dang’s limousine really looked first class. The driver dressed professionally and looked clean while the «other» drivers looked so-​so. Highly recommend Dang’s (and affordable).

I don’t want to be mean and give such a low review, but their limo malfunctioned just before we got to the hotel. It didn’t ruin the day because we were all so happy we couldn’t be brought down, but if you were to pay for a professional service you should be able to expect the service be professional. The driver was very nice and apologetic after the limo broke down. He even sent an e-​mail apologizing, but no other compensation. It was a nice limo and had it not failed on us, I would recommend it. But I can’t because I can’t be confident that it won’t happen again. Thankfully it didn’t happen on the freeway or something like that.

We booked Dang’s Limo for a one way trip from Honolulu to Kapolei for a 14 passenger limo. During the booking, Scott was very prompt, clear and helpful about the price and what it included. He even gave me suggestions for local places when I had further questions. It was pleasant dealing with him. His prices were reasonable compared to others.
Come the day of the limo was on time, the driver was nice and they did everything we expected of a limo service. No complaints here.

We got the super limo, 14 passenger escalade. It was nice. It’s kinda weird because they have 2 «super limos» and escalade and an avalanche. You can’t reserve a specific one, but you can give them your preference. They told me if someone really wanted the escalade and offered to pay more than the set price, then they would get it. So there is a chance you could get into a bidding war, which I think it should be first come first serve, especially since you pay everything up front. They are based it if town and we needed to get picked up at kapolei. So there is a one hour additional transit charge. And on the weekends, it’s a minimum of 3 hours for the rental, not including the transit hour. So off the bat, you gotta pay at least 4 hours if you’re far from town. The limo was awesome, with two sides facing each other so everyone isn’t just sitting in one side. It’s nice and big. The driver was nice, I had a good time. Except just before we got to the hotel, the tire came loose. We never got discount for it. But I was having a good time, I didn’t mind it as much. Plus I was on a high since I just got married and we were heading to the reception. Anyway, the customer service could’ve been better up front. The day off service and driver was excellent, except for the tire. Overall, average rating.

Reserved a limo for a surprise 60^th birthday celebration for my girlfriends father and got upgraded to the Super SUV Escalade for free! They were very helpful and honest from the get go, and everything went off without a hitch. The vehicle was very clean and the driver was very professional. Great service for a great night. Thanks again!

AMAZING!!! Flew into HI without a car service, sent an email before the flight took off, landed with a response, followed up by a very courteous phone call… on CHRISTMAS NIGHT at 8:30pm. Prices were quoted on the email, very straightforward. Driver was so nice, car was clean… we booked our return trip upon drop off at the hotel. Thank you, Dang’s Limo!!!

Absolutely, brilliant limo service. And, the driver was absolutely superb — professional and courteous. Utilized Dang’s Limo service several times during our stay in Honolulu. On each occasion the driver was on time and conveyed to the Bellman his guests’ name so that we could be contacted to come downstairs. Very professional. My sister and brother in law, arriving from Auckland, were thrilled to ride in an American stretch limo. Immaculate interior (loved the lights!) and exterior.
Highly recommend, this Limo service.
Cheers

I think there is only one word to exemplify for Dang’s Limousine Service «EXCELLENCE»
My husband utilize their service in November for a Dinner out (11÷10÷12) with friends and again Just recently for our Family to our Church Ball (12÷28÷12). The Drivers are extremely beautiful with being prompt on their service, customer service was very splendid from the pick up to the drop off locations simply amazing. The limousine’s we rode in was immaculate clean and HUGE. The coolness of the Air Condition was just right, the lights and the ambiance was sooo relaxing especially after our events were over. No worries of driving you can just close your eyes and you know you are safe. I love the drivers though they really make you feel sooo comfortable, relaxed «No worries kind of attitude» Have Fun, Enjoy all the lights, kids go crazy, my twin daughters felt like princesses in both limo’s like they were in the movies… We love Dang’s Services from the time that you pick up the phone and make your reservations till the time when there services are done for the night ‘EXCEPTIONAL”…Okay, that’s two words to Describe Dang’s Limousine Service «EXCELLENCE with EXCEPTIONAL Customer Service» Thank you sooo much for making our two events a special one to remember’…Can’t wait for my husband to plan the next surprise with you guys…

Best rates and service in town! We got married early this month and rented Dang’s Limo to transport our wedding party from our hotel in Waikiki to our wedding location at Waimanalo Beach and we were so glad that that our friend who have used Dang’s Limo service last year recommended this company to us. They were very quick in responding emails and very nice on the phone. We had one 8passenger stretch limo for our bridal party and the other Super SUV limo for our family and guests. Two limos were very on time and already waiting for us at hotel lobby when we were on our way down and their drivers were very well dressed and very friendly when greeting us. Their rates are very reasonable and exceptional service overall. I highly recommend them to everyone!

Dang’s limo service was one of the cheaper services in Honolulu, and the car was big enough to fit the 20 people we had. However, we were charged for the time that the limo took to return back to the company headquarters AFTER they had dropped us off, and when we requested to (within our time limit) stop at a beach for photos, the driver refused. We were also not even allowed to put up a ‘Just Married’ sign.
Plus, when we tried to pay as we were instructed (half up front, halfa week before, using a credit card and email authorization), we were told the day before the wedding that we hadn’t paid (when we even had an email reply confirming our final payment). This required that we pay in cash the day of. We were incredibly lucky that we had the cash on hand.
Unhelpful, rude, brusque, and dismissive. We would not recommend them at all. Go elsewhere, where you will be respected and treated well, as a paying customer.