Exit Realty & Associates

Horrible experience. I had to deal with the rudest person named Roger. Thank goodness Sue worked there also as she was the only saving grace of my vacation. He didn’t have my keys ready. Snapped at me on the phone when i called him and gave me no check-​in or check-​out information. The shower was dirty and the sheets smelled like sweat. When i had to call back to inquire as to how i get my deposit back he was once again rude and snapped at me and told me i need to follow up with another company for that. When i asked for the number he responded «i’m driving». If you have to use Exit Realty ask for Sue and save yourself the headache.

I worked with Rosa Ogitani. She was recommended by a friend of mine who had a great experience with Rosa when she purchased a new home.
I needed a property manager for one of my properties and the lady who I had been working with was NOT getting the job done. I went to Rosa, and she was very professional. She went through all the documentation with me, made sure I understood everything, answered all my questions. In less than two weeks, got my place rented out – my previous manager was sitting on the property for 3 months!
What I also loved about Rosa was that she was on top of everything. She kept me in the loop with everyone who saw the place, what I needed to get done, and never was I in the dark about what was going on (unlike my previous manager who wouldn’t even return my calls). Rosa was always availble whether through emails or phone calls. She even picks up your call when she’s out of the country! I also like how her company is very thorough with the paperwork so that all parties involved, myself, the renter, and the managers are all protected in our roles. I especially like, too, that they take care of my GE taxes (something that I would’ve had to take care of with the lame, previous one). They really make it so that after all the initial set-​up, that I don’t even have to worry about the property. They truly do manage it all and leave me less to do and less to worry about – I mean, isn’t that what you want in a property manager!
Rosa is a miracle worker and her husband Chris, who also helped out, was also very knowledgeable and they were so great to work with and they have fun personalities. If I had more properties or if I were looking to buy a new home, I’d love to work with her again. I recommend her to everyone looking for a great property manager or real estate agent.