Honolulu Jewelry Company

On three separate occasions in 2012 and 2013, I purchased Hawaiian bracelets from the Honolulu Jewelry Company (HJC). They provided great customer service, which made me feel I could trust them as they would backup their product. Because of my really good experience with them, in May 2016 I returned to HJC to see if their jewelers could adjust a pendant for my mother. Owner David Johnson helped me. He and his staff are the easiest to work with, the most professional, and provide the best customer service! I am beyond satisfied with my excellent experience and will shop there again. I will recommend them to my family and friends. Thank you Honolulu Jewelry Company!
Also, HJC Showroom Jewelry Specialist Ms. Misele Hoang is a very nice capable person. Thank you Honolulu Jewelry Company!
P. S. Our son is now married and we have a wonderful daughter-​in-​law and two twin grand daughters. When our grand daughters are older, we plan to purchase matching Hawaiian bracelets for each of them and their mother. You don’t have to guess where we will purchase our bracelets!

For Mothers Day, I ordered a custom Hawaiian Heirloom necklace for my wife. After I placed the order, I realized that the expected delivery date would be after we left for a week in Virginia Beach. I sent a message to Hawaiian Jewelry Company, explaining my error, and they came through for me. I received the necklace two days before our scheduled departure. My wife loved the necklace and Hawaiian Jewelry Company saved me from my mistake! Mahalo! Lucky you live Hawai’i. I wish I still did!

I can not say enough wonderful things about these people! They truly exhibit the Aloha Spirit. My family has shopped their website for several years. Everyone via email & phone have always been so very nice. I was going to be in Honolulu on a cruise & wanted to stop in their store. Unfortunately with the tour I had booked I wasn’t going to get there before closing time. After a few emails with Marivic, well in advance, arrangements were made for the store to stay open! (Unheard of most places.) When the day came, I was able to get there a little earlier than I had thought, & everyone was very nice & welcoming. I met with Janice as planned, (& her co-​worker — I am so sorry I missed getting her name), placed my orders for new bracelets (the whole point to stopping in), purchased some goregous earrings for my mom, & left some pieces to be re-​enameled (which were home waiting for me in CA a week later). Not only did they give us great customer service, they provided us with water (we were so hot from our tour & walking a block to the store), & they were kind enough to arrange a taxi for us (& check on us several times while we waited outside, following up, with the taxi company). These people went above & beyond good customer service, it was truly the Aloha. I am more than a customer — I’m a fan! Awesome experience! Thank you so much, I can’t wait to receive my bracelets, & I look forward to my next visit.

Was considering Na Hoku, but found their site and went with my brother’s family while they visited. They bought my daughter some beautiful yellow gold plumeria earrings for her 1^st bday. Customer service was great, met the owner, had some nice designs, and prices were just right for purchase!
Easy to find if you are in the Nimitz area… I will go there myself next time for any other Hawaiian jewelry. Can’t wait for my daughter to wear her first set of earrings!

I just got my bracelet from Honolulu Jewelry. It is absolutely gorgeous and much more than I ever expected. Their customer service people are the best. My bracelet arrived when they said it would and I was extremely happy when I opened the case and saw it for the first time. It is a perfect fit. They even take the time to follow up and make sure you are satisfied. I am very impressed with them and will definitely be shopping there again.

Just purchased a ring from the Nimitz location and worked with Janice. AMAZING!!! Janice was incredibly helpful and so kind. I came into the store to check out an item I saw online and it was so much more beautiful than I could have imagined. The pictures online don’t do any of the jewelry any justice. I asked several questions regarding the ring I was looking at and she was very willing to answer all of my questions. I even had concerns regarding the quality of the diamond but after our conversation, Janice steered me in the right direction and I couldn’t be more grateful. I ordered my ring and within a week, I came and picked it up. I was guaranteed that if my soon to be fiancé wasn’t absolutely ecstatic about the ring, I could bring it back in to exchange the diamond. I highly doubt that that will be the case because of how gorgeous the ring turned out to be. I’m SUPER SATISFIED!

This company is as good as it gets. Their customer service is amazing. If your jewelry needs refinishing, they will do it free of charge. You just pay to have it mailed to them. What was really remarkable, was that they e-​mailed me with every procedure; instructions, when my ring arrived, when it was finished, and when I should receive it. Now that is the best! Since they are located in Hawaii, I was a little insecure about mailing the ring, and made sure I got insurance at the post office. But their communication helped me feel very at ease. Initially, when I bought the ring, they gave me a great discount as well. I just wish I could afford to buy more jewelry from them. They have a lifetime guarantee on all their items. Besides that, they were very friendly and professional. If I could give them more than 5 stars, I would!
Sincerely,
E. Valiquette

I’ve been wanting a Hawaiian heirloom bracelet for a long time and researched a lot of websites. I was a little scared purchasing it online, but I couldn’t be happier! My bracelet is BEAUTIFUL! The price was reasonable. I had a question and received a prompt answer. My bracelet exceeded all my expectations. I would definitely recommend Honolulu Jewelry Company!

Aloha – I just want to thank Marivic and everyone else at Honolulu Jewelry Company for their wonderful service and craftsmanship with regard to our order. My husband and I just celebrated our 30^th wedding anniversary a week ago and we ordered new wedding bands to honor the occasion –we have beautiful memories of our stay in Hawaii 25 years ago, so it was only natural that we wanted heirloom jewelry for our ring style. Marivic was so very helpful and prompt in our communications and our rings are just gorgeous! We are so happy with them – I also had a hawaiian heirloom bracelet that (my husband gave me 25 years ago) re-​sized and the workmanship is exquisite – I highly recommend Honolulu Jewelry Company to any and all who appreciate beautiful jewelry and craftsmanship – I know I will shop with them again – Mahalo and many thanks! Cathy M.

My first experience with Honolulu Jewelry Company was in April 2015, working with Marivic to create a one-​of-​a-​kind set of matching Hawaiian bracelets for my family. After a ton of e-​mail correspondence on design concepts and choices, I ordered a matching set of three 14k gold bracelets: a bangle for my mom and I.D. bracelets for my brother and myself. The turnaround time for creating and shipping the bracelets was incredibly quick! Later in the year, I ordered a 14k bangle for my best friend, a SS bangle for my sister, and a SS vertical pendant for my brother. I am very happy with the quality design work and craftsmanship in all of the pieces I have ordered from Honolulu Jewelry Company.
The Honolulu Jewelry Company website is well designed and provides a lot of information for shoppers. One website feature that I like is the «design your own Hawaiian heirloom piece» feature that provides visual examples of the piece you are designing. While it does not provide exact scroll designs, it does provide good visual examples of pretty much all other features that you might be playing with as you design your own bracelet, ring, or pendant (e.g. edging, lettering, wire width, etc.). Simply put, it’s fun and downright cool to use — go check it out!
For those of you who are active on Instagram, Honolulu Jewelry Company (@honolulujewelrycompany) provides frequent images of customer orders in various phases of the jewelry-​creation process. Not only is this a great way to show the development stages of various pieces, but it provides prospective buyers with great examples of their work. The company also posts information on Instagram regarding special sales and featured items throughout the year. From what I have seen, they are also very responsive to any questions or comments that may be posted in response to their Instagram images.
The emotional and cultural significance of Hawaiian heirloom jewelry has not faded over the decades and the pieces that Honolulu Jewelry Company has made for my family and friends will definitely fulfill the bonds of aloha that we share for many years to come. I highly recommend this company for your Hawaiian jewelry needs. Mahalo nui loa for your incredible work and customer service!

Excellent experience from start to finish! Marivic is the best! Very professional and kept me updated on the status of my order. I was already pleased by the customer service and then I received my order and the quality of the jewelry was excellent and beautiful. I will definitely be placing more orders in the future.

I ordered an heirloom bracelet for my wife on Black Friday and they got it to me in less than two weeks, which I think is great, especially for the season. The workmanship is lovely, the medium weight has a nice solid feel.
As it was a gift, I had it sent to my work, and they dutifully called me to make sure I was really the one who ordered it. The staff was super friendly and personal, and the email followups were as well.
The prices were very reasonable (especially on Black Friday!) compared with their bigger or more established competitors.
Also, a tip of the hat for the variety of scroll options and the presentation on the web site. (I love the example that updates as you change options and so did my wife.) This is currently the best web site experience for shopping for Hawaiian heirloom bracelets.

Words cannot express how MAGNIFICANT this company is! Firstly, their website makes it SO easy to order a custom piece of jewelry, and the prices cannot be beat! I was very reluctant to order over the internet, because I have been burnt once before. I paid A LOT of money for a custom Hawaiian jewelry BRACELET in 14k white gold from A DIFFERENT COMPANY a couple of years ago, and when I received it, it was awful! It was shoddy work at best and the «white» gold was soooo yellowish! I expressed my dissatisfaction and they said that was the best they could do. I was so disgusted.
Well, I decided to give Honolulu Jewelry Company a try. I went small this time. Started with a ring for someone else. 6 mm, 14k white gold, black enamel lettering and it had to be done by a certain date. I have to be honest, I am a very, very picky person. They got the ring done right on time. It arrived in a gift bag, a high quality jewelry case INSIDE another high quality cardboard gift box! Some of the edges were too sharp (as it would snag on a cotton ball if rubbed up against it) and the «white» gold was not as white as I wanted. So, I wrote them, and they were very, very accommodating, didn’t try to make excuses, and sent me a prepaid label to return it via Fed Ex, and they FIXED it at no additional cost and it arrived ASAP in ANOTHER gift bag, etc. This time, it was GORGEOUS! Smooth, WHITE, WHITE, elegant, shiny and WOW. I even got a follow up email from them, wanting to know if I was satisified! Not only was I satisfied, but they literally SWEPT ME OFF MY FEET! For the prices you pay, you really expect to get what you pay for. Not with these guys! You get MORE. Their «light» weight is far from light! Quite substantial, and certainly can’t be bent, dinged or anything close to it. I went right online and ordered my mother a 10 mm, 14k white gold BRACELET this time, at a fantastic price, yet again, and OMG… the quality and craftmanship, sparkle and shine! Beyond words. Since then, I have ordered ANOTHER bracelet (bigger and heavier) for someone else, another ring and a pendant, which I have included a picture of here. Everything arrives ASAP or exactly on the date you request, and if you are not going to be home when it arrives, they will ship it to any Fed Ex location of your choosing, so it is safe until you are able to pick it up at your leisure! If I have special requests that are not listed on their website, all I have to do is email them, and they answer right away and MY WISH IS THEIR COMMAND! They never, ever disappoint! They treat you like you are their BEST customer, each and every time! They even include chocolates sometimes, which we LOVE (macadamia nuts are very hard to come by where I live).
If you are even contemplating on purchasing from HONOLULU JEWELRY COMPANY, hesitate no more! DO IT! You will get the BEST quality and craftmanship and it is a gift that will only go up in value for THE REST OF YOUR LIFE! It’s not often that you can say one of your guilty pleasures are an actual INVESTMENT, right?

My husbands wedding band broke a week before our 9^th wedding Anniversary. I went online to replace it, I ordered personalized wedding bands for both my husband and I but with only 4 working days before our Anniversary I wasn’t expecting to get them until after the fact. The day after I ordered them I called to change my order as I gave the wrong ring sizes. So they only had 3 days to work with before that big day. To my amazement Marivic was able to get them made and to us by our Anniversary. She also included a box of chocolate macadamias and a sweet personal note. The rings are very beautiful and I couldn’t be happier with their wonderful customer service.

Gorgeous jewelry. Customer service like it was the 1950’s. Very reasonable prices. I got our wedding bands custom made and my wife and I get comments all the time.

I ordered a ring, pendant and barrel charm, all custom made from Honolulu Jewelry company. I asked if it were possible to get the items to me in less than 2 weeks. «No worries,» they said and they put a rush on them for me (no extra cost) and they arrived exactly when they said they would. Besides that, when the courier picked up my package, customer service emailed me and told me it had been picked up and when it would be delivered. Their prices are excellent and customer service top notch. Oh, and their workmanship is out of this world!

We ordered a Hawaiian bracelet as a gift. It not only arrived ahead of schedule, it is absolutely magnificent. The workmanship and care in packaging and shipping is not even comparable. We could not be happier and being a gift, it will cause tears to flow like a river.
Our warmest thanks for a gift that will bring a lifetime of memories.

I have purchased directly from Honolulu Jewelry on 3 occasions and the customer service has been exceptional each time. They not only satisfied my expectations but the look on my wife’s face every time she gets a new bracelet makes sure their number is on my cell!

It was surprisingly difficult to find a simple and vintage-​inspired ring to match a vintage Rolex watch I had recently acquired, and I don’t particularly like online shopping, so I worked with Honolulu Jewelry Company to build a ‘custom’ piece that met my needs and surpassed my expectations.
First-​rate, LOCAL, boutique-​style service and care with unparalleled results!

Super friendly service, no pressure to buy, and good customization options.
For rings, pendants and bracelets you can put name on the outside and engrave text on the inside face.
I bought a ring from them 3 years ago. Since my wife and I are in Honolulu for vacation we decided to stop by. I ended up buying a gold ring for my wife. Its cyber Monday so we also enjoyed the 50% off. Can’t wait for her ring to be shipped in 2 weeks.