iCracked Professional iPhone, iPod and iPad Repair

I dropped my iPhone 6 & the screen completely shattered & I refused to buy a new phone or spend an arm & a leg to get it fixed. I did my research & this place seemed to get my attention from the reviews so I decided why not. compared to the very expensive services that I got quotes on I am really glad I went with this one as my final decision. Service was fast! Reliable! & friendly! Definitely go here if you need to fix any electronic device you will not regret it trust me! My phone looks like brand new like nothing happened to it. There are a lot of places to eat & relax or just walk around & explore while you wait, you wouldn’t even notice the time goes by quickly! It took 20mins for Tim to replace my iPhone 6 screen & I couldn’t be any happier! THANK YOU! (:

The service is awesome. My iPhone was dropped and although the screen was NOT broken, all of the «guts» were coming out and it looked like the entire screen was going to detach from the innards. I was terrified that I was going to have to buy a new phone or pay $$$ to get a screen replacement. It took 15 minutes and 40 $ for Tim to repair my phone and it works like new. It was such a fair and pleasant transaction. I’m really happy with the results. I highly recommend.

Not only did they take care of replacing the glass on my iPad within 2 hours, they waited for me to pick it up 15 minutes after closing. (Stuck in traffic, Hawaii Five 0 filming near by)
My IPad looks like new! Can’t even tell it was worked on. I highly recommend their services!

3 weeks ago, I dropped my iPhone inadvertently. I was thankful that the face wasn’t damaged, so I thought that was the end of it. Wrong.
Or so I thought. A week ago, I saw a suspicious light being emitted from the top right side part of the phone, where the battery icon was. I discovered that the face plate was misaligned and kind of pushing out. I hadn’t thought about the cause of it being a swollen battery till I got it to the experts to diagnose the problem. I looked up closest places to fix iPhones and this place popped up on Unilocal.I notice that they are mobile and can come to you if you need them. Chances are, I didn’t want to pay extra for a trip fee, so I headed down to their shop in Chinatown as quickly as I could. The overall experience at Zeta computers /​iCracked was fast, great, and definitely recommended!
The reviews on this place were spot on and in hindsight, best decision ever! Thank you Tim for all your help! Zeta Computers /​iCracked iPhone repair is located in the Chinatown Cultural Plaza. It was confusing for me to find it, seeing that I rarely come here to shop. Thankful that I called them and they gave me directions. Thought they were in the Mini mall area of the Plaza, but in fact, they are located near the Quinn Yum statue (surrounded by the yellow fencing) in the loading zone alleyway area. Above the door, there is a blue banner for Zeta Computers. The service here is very nice and fast. They diagnosed the problem very quickly and told me to return to the shop within 30 minutes. I had time to go find lunch and hang out nearby till it was completed. Zeta Computer /​iCracked iPhone repairs accepts major credit cards, so that’s always a plus.
For the most part, they do good service at a reasonable price. Their shop in Chinatown cultural plaza is small, but large enough to handle jobs big and small. They have business hours from 11am to 5pm. Best bet would be to just drop off the phone, whether it be a iPhone or other, and return after getting lunch or running errands in the area. I know I am happy with the service they have given me, especially when I don’t know the first thing there is re: iPhone repair. Leave it up to the expert and experience here at Zeta computer /​iCracked iPhone repair and you’ll be in great hands!
Support local!
A++

I dropped my iPhone 6 last night while taking pictures of the tree lights downtown by Davies Pacific Center and WHAM… phone slips out of my hand and does a perfect face plant onto the rough sidewalk. Screen is totally spiderwebbed, luckily the phone still works fine. Come home, start googling iPhone 6 screen repair at midnight and find this place. Do my online repair order and within minutes I get a text from Tim with a quote of $ 150 and an available time that I can bring the phone in today. When I met him to drop the phone off, he says to come back in 15 – 20 minutes, which I did. He did a great job on the repair, phone looks just like new. I also asked him to put a screen protector on (unfortunately, I didn’t have one on before) which was an add’l $ 10. Total with GET was $ 170. I don’t mind paying when the service is fast, professional and convenient (aka nearby). I would highly recommend this place to anyone who needs their screen repaired.

Tim was really friendly. It was really helpful to pick his brain on just how to take care of the phone. I learned that putting the phone in rice isn’t as helpful as kitty litter or silica as it can cause even more sinister problems from the residue. Put in a new battery, connector port and home button on my phone for $ 100+ tax. I looked at prices elsewhere and would’ve been similar but I doubt I would’ve gotten new parts for that price. Phone is like new. Service was fast (1.5 hours) so had I needed it in a hurry would’ve been even better for me. I guess at this price I could’ve gone to go get something like an iphone 5 but then would’ve been into a new contract, would’ve spent time getting all my apps set up, getting used to new features, etc. So if these fixes will give my phone another 3.5 years of life, I will circle back and figure out how to make this a 10 star rating.

I contacted iCracked via their website early Saturday morning. My iPhone5 LCD and glass screen was being «pushed up» and separating from the phone body. David texted me within one hour and explained that he was mobile and could meet me in Kapolei to run a diagnostic and provide an estimate. We met at 5:30pm and he ran a multi-​function check to see what was working and what was affected by the separating LCD and glass cover. He discovered a «swollen» battery that was pushing up the screen components. And its effect on the proximity sensor. He replaced the parts and completed the repairs within an hour. It included a new screen protector. He let me watch the repair process and answered my questions. This is my second excellent experience with iCracked in two years. Their customer service and diagnostics are outstanding. If they cannot fix the problem, they will tell you.

Guy told me it would cost $ 400 to fix my cracked iphone 6 plus screen. Kits on Amazon sell for $ 14, Apple store quoted me $ 149 for replacement job. This place is a scam!!!

Tim was amazing ! Super fast helpful and kind. 100% suggest using this place ! So fast and great quality and kind people !!!
Thank you so much !
iPhone 5c screen repair in 30 min !

Amazing costumer service. Quick. Very convenient! We worked with David. He meet us in our desirable location fixed my husbands IPAD and bought our old devises. And they offer military discount! I am already telling everyone I know about ICracked!

Tim fixed my iPhone 5 charging connector in 45 minutes. Located in the Chinese Cultural Plaza. Park there, drop off phone, have some Dim Sum, pick up phone.
Thanks Tim

Tim was absolutely great! He fixed both the cracked screen on my daughter’s iphone and the broken screen on my ipad. He said both are guaranteed and if there is a problem I could just bring them back. He was super friendly and fixed both the same day. I highly recommend Tim and iCracked.

the place is a lil tricky to find n parking isnt that convenient. i got my on/​off button repaired here for my iphone 4s over a year ago. He took a lil longer than he said but thats no big deal to me, thats a normal human miscalculation we all do that at 1 time or another. The fone still works great, normal pricing i think, but overall im happy :)

The sleep button on my iPhone 5 was basically busted, and I was out of warranty. I contacted iCracked who hooked me up with Tim. I met up with him at his store in Chinatown the very next day, and he had my button replaced within a couple hours. It’s worked fine the four months since, no issues. Reliable repair, and a nice guy.

This shop stands behind their repairs. My iPad was working fine after the screen was replaced, but a few months later the touch screen started to act up. Called the young man and without hesitation he said bring it in. He replaced the screen under and did no charge me and gave me service with a smile. It has been 8 months and my iPad is perfect. I am glad I tipped him $ 20.we need more businesses that stand behind their work like this shop.
Aaaaaaaaa+++++ service

Called Tim about my a cracked screen on my iPad 4 and was given a quote which I thought was more than reasonable for the work that i’m sure entails in fixing a screen. I wasn’t able to make it down to his shop so HE MET UP WITH ME. That is going above and beyond for service in my opinion. Great service and nice guy.

All the previous reviews regarding Tim are 100% accurate! I dropped my iPhone 5 and severely shattered the glass on the front screen … Brought it to their store and within 30 min — it was repaired and looks fantastic!

I took my «previously wet» iPhone to the Ala Moana Tech Armor kiosk for repair and the guy acted like I was putting him out. I said it’s no problem if you’re too busy because there is a place in Chinatown that I can take it to. The guy’s snarky response was «go for it, they’ll do a half-​ass job».
The Tech Armor guy then said he’d run diagnostics and let me know what they can do. When I came back an hour later, the guy said the motherboard was bad.
Needless to say, I took it to iCracked in Chinatown and the vibe was 100% different. Tim at iCracked did a diagnostic and said the phone has a short somewhere, but with about 75% of «previously wet» phones, an overnight ultrasonic cleaning will fix them. I opted for that process and my phone is working 100%! Thanks Mike!
Steer clear of the kiosk guys at Tech Armor and head down to see Tim at iCracked!

I found icracked and Tim on Unilocal and knew nothing about him or the services provided other then what I was reading on Unilocal.What made me decide to use Tim was the fact that he was very helpful over the phone AND the fact that he would come out to me to fix the phone! His Chinatown location wasn’t convenient for me to get to. The convenience of it was the final thing that sold me! He came out to Mililani side and made it easy for me. And I don’t regret the decision I made. Tim fixed my cracked iPhone 4 screen and it was as good as new! Phone is in perfect working order with a screen that is as good as new!
I would definitely recommend Tim’s services.

What can I say? Tim is the man! This guy knows his stuff and if your iPhone or iPad needs some loving, this is the guy to go.
I was amazed on how much other local shops gouge their customers on iPhone and iPad parts. Some places ask for $ 40 for an iPhone 4 backplate, with one inside a «Kaheka supermarket» asking for $ 50. Are you serious? If that isn’t fleecing your customers, I don’t know what is. iCracked Hawaii’s prices are a fraction of that.
Tim’s shop does 2 things, and he does it well. He fixes/​builds computers and he fixes your broken iPhone/​iPads. He fixed my completely shattered iPhone and got it looking like new at a much cheaper price than getting a refurb replacement from Apple.
The shop is located in Chinese Cultural Plaza where the old Post Office was.