Jamba Juice

I always come to this Jamba Juice regardless of how the employees treat me… this time it was pretty bad. I ordered my drink, paid, then when I went to grab it. the female giving me my drink couldn’t even smile at me. she looked like she hated her job… cool. I’m sure I’ll be back but hopefully the employees can learn how to lighten up or get another job. :-)

I LOVE Jamba Juice and get it every morning from Waimalu. However, the morale at that store had gone downhill really fast and the turnover is quite high. The machine where you put your phone number in has been down for a few months! THEIR DISTRICT MANAGER NEEDS TO GET HIS/​HER ACT TOGETHER AND DO YOUR JOB!!! A lot of customers are missing out on redeeming their points!

BATHROOMS: I didn’t have to go when I was here. There’s a nice view of Ice Palace though. It’s cold. That’ll probably make anyone need to go to the bathroom if they stay in there for a while. Shrinking kidneys.
PARKING: It’s in Stadium Mall. Parking is horrendous there. Unless you park under the bridge. And that’s if you want your car broken into. In the daylight. Or if you just want a dent. In the daylight.
There was that one time the cashier gave me my Orange Dream with a lose lid. Loose lips sink ships, but loose lids gets Orange Dream all over my pants. And this Jamba Juice doesn’t have a bathroom. But it’s the only game in town. I don’t hate the players, I’m just addicted to the game. Don’t wanna be a player no more. Except for that Orange Dream. Send me to sleep.

This location is my favorite of all time. I’m a serial Chunky Strawberry Bowl eater. The girl here, Kehi I think (long brownish hair, super peppy), is super freaking awesome. She made an effort the first time I ordered this to ask EXACTLY how I like it; how thick, blended alot or chunky, etc. She makes is exactly how I like it EVERY. SINGLE. TIME. She is so «jamba» in her words haha. My only complaint is that sometimes there’s a breakfast rush and it may take longer than 4 minutes.

This is the smallest and slowest Jamba Juice ever. There were only two employees and none of them were making smoothies. With the line out the door, no blenders running, and waiting for a couple minutes I walked right back out.
Tried this location again to start off 2016 and I still had to wait 5 minutes at the counter before one of five employees took my order. Unbelievable! I’d rather drive to the Aiea Jamba Juice.

I think this is one of the newer Jamba Juice locations on the island (of O’ahu). It is located at Stadium Mall (right next to Ice Palace). There is a decent amount of parking surrounding the area. I think this is also one of the most cleanest and freshest Jambas that I have seen on the island. Their setup is pretty unique. The whole orientation of the store is kinda vertically oriented. There is bar/​stool kine table and seating with just a couple regular tables and seats. It could make for a decent study and work place because they have a lot of outlets. The only thing that I found lacking here is that they do not have Wi-​Fi which was kinda disappointing. The staff and customer service is pretty good. Depending on what time of the day and the day that you are going it could be busy or not. I went there on a Saturday afternoon and it was kinda busy since there are lot of kids and teens and families that are going to Ice Palace so I think they get a lot of customers from them and stuff.

The kids love the drinks here but with the recent price increases a small drink is now over $ 5. We will still be getting drinks here but probably not as often.
What I found to be disappointing though, was the coffee and the current version of the Turkey Sausage and Egg Wrap. My coffee was lukewarm and bitter. Unfortunately, I don’t think the employees are coffee drinkers so they really don’t know what they are serving. Also, the fact that they only have 2% and soy milk was disappointing. Even getting sugar was a challenge in that all they had out was a selection of sugar substitutes and when I brought it to their attention, one of the two people working had to go to the back to find some.
Regarding the Turkey Sausage and Egg Wrap, it has changed quite a bit from its introduction. When I’ve ordered this in the past it was very large and flavorful with lots of gooey cheese melted in it. Not any more. This wrap was small and very dry. Worse, I don’t think it was even seasoned very well.
To top everything off, when we got there only one person was working. We ordered food items and beverages and the girl started working on these when quite a few people came in. Rather than finish our orders, she took orders from the people who came in. Another employee came in shortly thereafter and started helping out but we were still left waiting for our order for quite a while.
All-​in-​all, this was a very disappointing visit to Jamba Juice. I can’t say that I won’t be back, it’s just too convenient to the Ice Palace where we spend a lot of time. However, I certainly hope that the service, the coffee and the food improve.

The service is great but the tast of my smothy was not that great large chunks in it but they blended it again but they ran out of oranges what really any how my drink was not tasting the same as when i usally get it at other jambas so i wonder.

The staff are hit and miss. They are often talking amongst themselves. Maybe its because they aren’t busy enough — I don’t know. There was ONE time that I went in there and was greeted, smiled at and thanked.

Despite being friendly they seem a bit lost when cross checking the drinks on their POS. Happens a lot with the morning staff and most of all their oatmeal is served not fully cooked (hard not fluffy) and cold. My daughter was disgusted by it, embarrassing.

Where have I been with this Jamba Juice location? First off, friendly people. Secondly, I like this place! Yes, it’s like any Jamba Juice, but it’s close to home. I like all Jamba Juice places and I’m glad they are here close to me. Sometimes there’s nothing as refreshing as my favorite — Orange Berry Blitz! It’s not even on the menu anymore but it’s still AWESOME! This place serves up a good version! They are fast and nice!
You bet I am going back.

I probably frequent this place more often than I should. I told myself one day I’ll try something other than the coffee thing. Always get the same thing here– Acai Super Antioxidant with a Energy Boost & a cheddar tomato twist. Definitely makes my morning and keeps me glowing! :) The workers here are all pretty friendly. The place is clean. Lots of parking when I get here very early in the morning. You can also peek into ice palace. Did I mention if you come here often and purchase it’s easy to get rewards. I’ve been getting $ 3 off my purchase. Win-​win. Stay healthy while saving. Bye coffee!

Mango peach bowl has me hooked. I now come to Jamba juice daily. My sons have always loved the drinks but now I have something to keep coming back for.

Perhaps I’m just lucky because I always come here when it’s either only me, or there’s just one person. Regardless, the employees there are always friendly and always repeats your order to make sure he/​she got it correct. The wait isn’t long at all, and my drinks always come out well.
The place is always very clean and has the AC on very low, which makes me want to work here JUST for the AC and to be out of the hot, blazing sun.
Fast, friendly service. There’s really nothing more you can say.
While you wait, you can stare into Ice Palace and watch people stake with the walkers. :)

Want something to soothe the Nasty COLD/​FLU? Order a Super Buster (cold buster) Substitute the Bananas for MORE orange juice, ahhhh hits the spot!

I will always miss The Book Rack that used to be at this location. But I don’t miss enough to wish Jamba Juice away.
This location’s hours match well to Ice Palace next door, including late night hours to get some juice after a long night of skating.
The shape of this Jamba is very different from most locations. Its long and narrow and the front blenders and prep area take up most of the store. The register is closer to the door and the pick-​up station is at the far end. So right after people order, especially if you’re getting it to-​go, they all hang around the register to wait for their orders and then next customers are left with the, «are they in line or deciding what they want what the frick is going on with this clump of people». The design doesn’t keep people moving (then again, people don’t seem to follow them when its designed to have them moving anyway)
Since the bf and I have been ice skating frequently in the past month, we’ve almost always got jamba juice either before or after ice skating. Once, we went close to their closing because Ice Palace had just closed (around 10pm).
They had already moved their stools and tables to mop the floor and positioned them in a way that made a fence so that you could not get to the pick-​up station. Friends of the workers were there, behind the chairs at the pick-​up area, laughing and chatting with the workers. I think that’s fine. Blenders can only blend so fast and she was making my order while talking. I don’t understand why customers think workers that have fun are not taling their orders seriously.
When the girl was done with the order, she had put it AT the pick-​up station. Wait, whut? I’m skinny enough to squeeze through those chairs, but really? I just stand there for 2 minutes, trying to plot how awkward me trumps this awkward situation. The worker finally sees the situation thus created and hands me my order from the register side. Again, poor design.
The drinks are good-​average and this one has animated lcd screens to show the menu (I don’t like it when the menus change while I’m trying to figure out what’s on them but this one is entertaining.)
Wait time is decent/​average. Depends on if you go during a crowd or a family that wants 5 – 6 jambas at a time (which is common on weekends due to ice palace).
There was a jamba juice just further down fhe street, across of Aloha Stadium but I think this lpcation would be easier to get in and out of if ordering to-​go.

Register girl (T) was extremely rude. Asking me what I wanted in midst of her drama filled conversation with another worker (no name tag). I get it this is your first job, but let this be your first bit of constructive criticism. Give your customers your full attention and do not make them feel like an inconvenience to your world.
The only reason for a star at all is that the no name tag girl was nice at the end when she handed us our drinks. And the drinks tasted as the should.

This a new location. I found it because I had to go to the bank of Hawaii Atm right next to it. When you are inside you can see right into ice palace. It’s clean and nice and the service is good. I was going to try the new kale smoothie but I wasn’t brave enough. I wish they had samples so I could try it. Maybe next time.

This jamba is perfectly located! It’s on the way to work, and the workers here are genuinely welcoming. It’s so refreshing to see people that care about their customers the way jamba workers do. This company has definitely come a long way especially with their ever changing menu items, but they’ve held up against other juice makers and health food stores.
I’m always coming in for an oatmeal or acai drink, but today, I’m giving this greens & ginger a try! :)

I’m giving this location two stars because the service was so slow. I waited for almost 30 minutes for a medium-​sized strawberries wild and there were only two customers before me.
So, after a long day at work and a long drive home, I was thirsty and decided to treat myself to some Jamba. I parked in the 10 minute stall they have reserved for customers thinking it was only going to be a quick run in. Boy, was I wrong!
When I walked in, there were two customers (who were together) already putting in their order and I was next with no one else behind me. I put my order in and proceeded to wait in the pick-​up area.
I was standing there for about 10 minutes and the two workers still hadn’t even started the drinks yet. The cashier was just standing by her register while the other guy (I guess he’s the one that’s supposed to be making the drinks) was pulling boxes from shelves under the blenders and opening them and putting what looked to be containers of juice away. Really? He couldn’t stop doing inventory for a bit to fill orders of waiting customers?
So anyway, as he was doing whatever it is he was doing, a huge crowd of kids and adult chaperones come in and form a line going all the way out the door (I’d estimate there were about 20 of them). The guy doesn’t move. He continues what he was doing like there isn’t anything he can do to help. Then, after about 5 minutes, he sees the cashier girl struggling with the overwhelming number of customers and decides, instead of starting the three previous drinks, he would go over to the second register and begin taking orders alongside the girl. In the meantime, me and the other two original customers look at each other and give ourselves the «wtf?!» look. One of them even rolled her eyes lol
Anyway, half the line’s orders are in and the guy decides the girl’s got it, so he goes back to doing inventory and not making our drinks! I was so close to cancelling my order, but then the girl was done with orders and finally began prepping the drinks. The guy gets a clue and starts helping her.
My drink was ready shortly thereafter, but instead of letting me know (I was on Unilocal reading the reviews for this place, so my head was down), she just put my drink on the side and continues filling the other cups that are ready. I look up and she’s like «oh, here you go; your drink is ready.» No, «thank you for waiting» or «sorry for the wait.» Nothing! The least she could’ve done was announce that my order was ready.
When I got to my car, I took a sip and it was flavorless. I barely tasted any strawberries. In my mind, I thought to myself: I should’ve just gone to the neighboring Jack in the Box for their strawberry smoothie. It would have been a lot faster and I would’ve gotten that strawberry flavor that I love.
I was so irritated that I just drove home. I wasn’t about to go back in there with the crowd and try to get the workers to redo my drink. Who knows how much longer I would have had to wait!