JDL Air Conditioning

Did work well, but ripped me off in price. I will not call them again. Recommend getting a price quote and justification before agreeing to work.

Thank you to Matthew and John! Expedited call & fast, courteous, professional service.

Great service! Called back the same day! They came first thing Monday and got the split air units working great! Very friendly and professional technician. We will be using this company from now on!

Our A/​C system started blowing warm air over the weekend so we contacted JDL, they came and looked at our system and basically condemned our unit and told us that we need to replace the entire unit for $ 7k+.
That didn’t seem right to us so we contacted CentralAir Systems Inc., who were the original installers of our A/​C unit. They came and found there was a blown fuse and replaced it for $ 214 and now our A/​C is running completely fine.
I’m not sure about JDL, they seem more like thieves to me.

This is the second time I’ve called John from JDL air conditioning. Last year he installed one new split system, and today he was here to do yearly maintenance on my 3 systems. Both times he was easy to get in touch with, returned calls, showed up when he said he would and did everything efficiently and reasonably priced. I am happy to recommend this business.

So let me just start by saying everyone was very friendly. HOWEVER, that does no good when my AC is still not repaired after spending $ 400.
I made an appointment and waited 3 weeks for a tech. When the day of my appointment finally arrived Matt (again, very nice guy) came hooked a machine up to the unit and said he didn’t see a problem. Then he said I needed a deep cleaning of the unit. Well that means he has to come back again… 10 days later. So he does. I pay $ 400 for this «cleaning» that is supposed to fix my AC. Nope. That night it was still 80 in my house. I called again on Monday. They set me up with ANOTHER appointment where they basically said, nothing’s wrong. Well if my AC is set at 70 and it’s actually 80 and my electric bill is $ 600 then something is wrong in my opinion. So then they decide that I need a new thermostat and it’s going to cost an additional $ 250 and that MIGHT be the problem. No thank you. I will be going with another company that can get it right. Thanks for ripping me off $ 400.

dissapointed! had a tech come out to give me a quote said he would get back to me in a couple of days 1 month went by. i called and rhey said they needed owner jon to come out and take a look so we schedule an appointment i took off of work and jon was a no show! i called to let them know how unproffesional they are basically they dont care!

JDL is the WORST company that I have ever encountered doing business with. We hired them to come and do a cleaning and servicing of our split units. The end result… one of the split units does not cool properly and the louvers that rotate up and down and the inner louvers that move side to side are still dirty and have mold or mildew on them. This was what was supposed to be cleaned. Obviously this didnt get done. When I called John and tried to explain my displeasure he HUNG UP on me!!! He told me that he would refund me the money but, I trusted him and paid him to do a service. That service was not performed and then he hangs up on a client for telling him that the service was not perfomed. SERIOUSLY? The people of Hawaii should know that this company should not be in business.
The only thing this company has going for it is his service tech Matthew Verdugo and his wife who is his office manager that has to flag down the irate customers that call to complain.

I called JDL to make an long appointment and the morning of the appointment the company called early and said they had a sick call and could not make it out. OK, it happens and I rescheduled. John came out to do an overdue check on a split and a central unit. He was friendly and informative. He showed me how to clean the filters which was very helpful and it turn out we needed new contacts and thermostat which had been acting up. John said he wouldn’t sell me anything I didn’t need and although I believe that to be true he charged us $ 200 dollars for the thermostat which I later saw on Amazon for $ 34. It was my fault I didn’t look it up then and there. I had been wanting to get an AC guy out to check on these units for a long time so I just wanted it repaired so as not to run into bigger trouble. I know small business have to mark up products but that borders on price gouging. I’ve been too afraid to look up how much the $ 300 dollar contacts he sold us go for online. I can only hope he charged us a reasonable price for the freon which to his credit, said the units would do fine without. He seemed trustworthy, I just have trouble with his price markups. Some of my vents had leaks and he never even so much as shined a flash light on them. So shame on him the first time and there won’t be a second time.

Jon from JDL called me, from a lead generated through an internet search. He scheduled me for an appointment between 8 – 10 in the morning. I waited until 10:30am but he never showed up. I called and left a message asking him to return my call. and left another message 30 minutes later. It is now 5:30pm, and I stll have not heard anything from this guy or his company. Just as well. It looks like they are not very reliable! Don’t waste your time with JDL. Wish I hadn’t! When a company’s reliability is demonstrated through their discourteous actions, then what do you think that says about their quality of workmanship and their customer care?

I found a new central A/​C system on craigslist, and then had a hard time finding someone to install it. I saw an ad for J.D.L. that indicated they will install customer purchased systems. John came out and did an estimate (free) right away.
Other companies wanted to charge 1800 just to hook it up, John quoted 1400. He recommended replacing the refrigerant tube set, which we did. We ended up having the complete installation done by John instead of hooking a new system up to old hardware.
The installation done by J.D.L. was better than the original by far. I am very happy to have used J.D.L. and I will call them for any other HVAC needs. Highly recommended.

UPDATE– 1÷18÷2016
Called a few times and no returned calls. Not sure if they are in business anymore.
Our central air conditioning was not cooling and the other company that was servicing our system was not returning our calls. So, we searched for another company and J.D.L Air Conditioning came up on the
. We called the company that night and he came the next day. He explain to us what was happening and what he needed to do. One thing that was interesting, he checked with us on approving the work prior to him doing it. That was definitely something we appreciated.
John showed us some things we need to remember when maintaining our a/​c. He came and did the work in less than an hour. J.D.L Air Conditioning also has maintenance contracts for a very reasonable price.
John was excellent and did not price gouge, even if we just called him the night before. His excellent customer service, professionalism, and true representation to show you he is there to help the customer and not just do a service.
I would highly recommend J.D.L Air Conditioning service.