Kapiolani Community College U.S. Passport Acceptance Office

Horrible customer service!!! My husband and I brought our 2 kids to apply for passports for the kids. Our 2 year old (still in diapers) accidentally spilled water on his pants. I went to take off his wet shorts and leave his diaper on. One of the women in the office rudely said, «You need to do that in the bathroom, this isn’t a nursery.» I explained to her that I was just removing the wet shorts, not changing his diaper. «She again rudely said, you need to do that outside. This is an office.» We were the only people in the office!!!
My husband and I are both professionals that work in offices. I don’t know of any offices that won’t allow you to take soaking wet shorts off your child. We were so taken aback by how rude she was. We won’t be going back there.

My jetsetter friend Joni was the one that clued me in about this convenient place. She’s been here a couple times to get her passport and also to renew it. Prior to that, I had no idea that this place even existed within the Kapiolani College campus and was actually dreading the thought of having to stand in long lines at the downtown post office.
There’s no lines, no waiting. I was the only one there! Awesome!
The U.S. Passport Acceptance Office in located within their
Hospitality and Tourism Education Department
4303 Diamond Head Road
Olapa Building, Room 112
Honolulu, HI 96 816‑4421
Hours of Operation
— Monday — Friday, 8:30 a.m. to 12:00 p.m., 1:00 to 4:00 p.m.
— Closed weekends, federal and state holidays
— Check out their website for more information
It’s on the lower level campus of KCC, across from Kaimuki Intermediate.
You can park right in the front parking lot of the Olapa building (parking lot E, 2^nd floor/​level), walk right downstairs to the 1^st floor and voila!
***If you park in the back parking lot of the building (Lot D, facing Kaimuki Intermediate & cemetary), you’re in for a very steep walk up the stairway!
I was lucky enough to snag the ONE designated stall right in front of the building for passport customers.
Bring TWO separate blank checks:
1) $ 110 for passport application fee
2) $ 25 execution fee
— If you need a photo taken by them, it’s an additional $ 10 added to your execution fee ($ 5 for students with ID).
— I brought my own photo (Costco Iwilei charges $ 4.99 for FOUR copies!!). You’ll only need one for your passport
Dont forget to also bring your birth certificate or other proof of citizenship, along with a photo ID.
Super mellow office and very friendly staff members. The 3 ladies that helped me were awesome! I had to file 2 different forms, one for lost passport and another for a replacement passport. They were so dang patient with me, I kept screwing up and filling out and/​or signing in places that I wasn’t supposed to touch. Doh! *face palm*