Mililani Memorial Park & Mortuary

Arranging memorial services can be challenging, especially while you are dealing with loss. So many things to do, loads of calls to make, and you’re always wondering if there was something you forgot. We were fortunate to have Josie Jovie who walked us through every step of the way. She knows her stuff! Her patient and kind demeanor is perfect at a time when life seems all too chaotic. She is very detail oriented, which is a great trait to have when you are helping grieving families to coordinate memorial services for loved ones. Josie will make sure that you haven’t forgotten anything.
Mililani Downtown is a nice location with parking. Additional parking is located across the street in the parking structure. There is also street parking. Facility is clean and very plain, which suits all denominations. The kitchen area is clean. The staff are very helpful.

never a nice experience at a mortuary but I felt they were very unorganized for my auntie’s funeral and they weren’t very nice either. it’s already a stressful time for families I think they can work on their ‘bedside manner’

what: a beautiful memorial park and mortuary located in mililani~
something good: the prettiest mortuary. the seating and the beautiful windows is the perfect place even if it’s for such a sad occasion… the memorial park is just as lovely and well kept! the dining area is really large and can accommodate many people. the whole place is nicely done!
something not so good: nothing really~
something to try: hopefully you won’t need to try this place!

The staff was very nice to our family at this time of loss.

Mililani Downtown Mortuary almost seems like a oxymoron. Let’s be honest, Mililani is no where near Downtown, and downtown is no where near Mililani! So where is it?! Well… it is in downtown and carefully nestled right where Kukui and Nuuanu meet and easily passed by.
The non-​descript building is quick to pass and so is its rather small parking lot. So if you plan on attending a wake, viewing, service, etc, then plan to arrive a little early. Like I said it has a small parking lot, which is also tandem so you might get locked in there if you don’t arrive at the right moment. However, if the lot fills up, right across the street at Kukui Plaza, parking is plentiful and the mortuary will validate for you.
Services held here are done in their main chapel which is air conditioned. In a hot humid heat environment, it is much welcomed. The adjoining dining hall is a little on the smaller side so you might be sitting on a wall or standing for awhile.

I recently attended a wake viewing and service at this location, and thought it would be nice to share a few helpful tidbits of information with others:
1) Arrive EARLY. The earlier the better. The reason being is that the parking is tandem or stacked, meaning that the parking attendants will direct you to park in a specific lane/​row of cars, and you won’t be able to leave until the car in front of you moves. There are individual parking stalls in the same lot situated against another building, OR if you are not staying for the entire program, the parking lane that is furthest from the driveway is designated for those who want to leave early. On the evening that I attended the wake, the attendants did ask if we were staying for the entire service or leaving early, in which case we were directed to park in that aforementioned far lane.
Secondly, another reason to arrive early is not just for the parking, but for seating purposes as well. To make sure you have a seat for the service (should you choose to stay), arrive as early as possible.
2) Bring a jacket. The hall where services take place is slightly cold, so it might be best to bring a jacket, sweater, or wear something with long-​sleeves if you think that you may get cold easily (like me).
3) Additional parking is available in another lot directly across the street. I’m not sure if this lot belongs specifically to the mortuary or if they have an arrangement with another business, but a validation is required (provided by the mortuary) upon exiting this secondary parking lot.
4) The dining/​eating area directly next to the service hall has limited seating fyi.