Platinum Limousine

March 12 Mom turned 80 and saw a limo with Chauffeur Mark standing outside car. Mom jokingly asked if this car was for her, when he said yes she couldn’t believe it. Mark took Mom on her first Limo experience and couldn’t have been better.!! Thanks Mark! Sorry so late in posting this!

This is my 4^th time here on Oahu and first time using Platinum Limo. Great staff! I have to give a shout out to Pua!!! Pua you are a gem! Thank you so much for the Malasadas! You warmed my heart and this is why I love coming back to Oahu over and over again. Your service and generous heart is what Hawaiian hospitality is ALL ABOUT!!! I definitely will travel differently and will be using your luxury shuttle service from now on and advise my clients to do so to avoid all the hotel stops. Your personalize service and mini tour is a great way to acclimate any new comer to the island. Keep up the GREAT SERVICE AND GIVE PUA A RAISE! Mahalo!

I used these guys for my wedding. We hired two ten person limos. They have the best price for 10-​person limos and the Chrysler limos we got were clean and looked pretty new and it was a good space inside. They arrived on time and delivered us to our church and reception site without a hitch!
I knocked off a couple of stars because one of the limo drivers was rude. Me and my ladies were running a little late and when he spoke to one of my bridesmaids he was rude and grouchy. It’s a wedding day for goodness sake! Are women ever on time??? This is a customer service job SO BE NICE. Tell us politely! The gratuity is automatically included when you sign the contract which may explain why this driver did not feel the need to be nice to us on my freakin wedding day. The last thing you want on your wedding day is to be met by a rude person who’s acting like accommodating you is a burden. Especially when it’s their job. Look, I tried not to be late. We weren’t dilly dallying and just hanging out at the hotel doing nothing. Things happen and events, ESPECIALLY WEDDINGS, run off schedule. They need to be more understanding of that.

Very very nice long, black stretch limousine to take a ride back to the Honolulu airport! Limo is very nice on the inside. Clean. Lots and lots of room. Lighting is great. A little surprised to see Red Solo cups and no drinks available. The driver, who is extremely friendly (didn’t get his name unfortunately) offered us bottled water from his cooler in the front seat. Overall very nice! Great way to end a fantastic vacation! Total cost including tip was right at $ 200. Mahalo Platinum Limousine!!!

After our other pre booked car was a no show. These Guys quickly got us from our appointment to airport with only 1 hour notice
friendly driver very clean car easy and quick booking over the phone a little expensive but worth it for the short notice and professional service

Platinum has been my go to car service in Honolulu that recently went above and beyond the call of duty during our contracting them for several VIPs that we were flying into town.
First of all, for VIP airport service, they’re one of the few that have gate access for domestic travelers so they meet you at the gate instead of baggage claim with all the other services, saves you the trip on the wiki-​wiki shuttle, and saves your client the headache of negotiating the terminal to baggage claim.
Second, it’s a locally owned company and you can always get someone on the phone if there’s an issue, 24 hours a day. They provide the number of the driver so you can communicate with them directly regarding any changes, and ask them to call you on their way with confirmation of pick-​up and drop.
All of their drivers have years of experience in the business and know when to speak, or not to speak, constantly check arrivals and departures for delays or changes, and know the town like the back of their hand.
Definitely highly recommend Platinum if you’re looking for real VIP service and not just some cheap limo for your high school prom or bachelor party.

I called last week to ask about pricing and the availability for certain cars. When I called it was around 11 PM, a lady answered, she sounded very grumpy. She gave me attitude which I did NOT appreciate! So after that phone call I refused to call back, I rather go to dukes limos or something because 1) I did not ask for that lady’s sass and 2) I had a better customer service with dukes. If I could I would put no stars.

Platinum Limousine was recommended to us for my daughter’s destination wedding. We hired a total of 3 cars for the wedding, bride’s limo to the wedding site, groom’s limo, and a Hummer limo for the return trip of the bridal party to Waikiki area from Kapolei. All staff I booked the cars with were professional and friendly. On the day of the wedding, all drivers were courteous, professional, and friendly. All cars were clean, and the driver of the Hummer also helped the bridal party ensure all their belongings were cleaned out and returned to the group before he departed — experienced with this type of thing I’d say… Bride and groom were both very happy. I would recommend them for your destination wedding.

This driver (PLS-​06) on ¹¹⁄₂ @12:23pm needs to drive alot safer… cutting us off and speeding. I would hope there was not a paying customer in his SUV.

THIEVES!!! This company is operated by THIEVES. I was part of a group that hired a limousine to and from a UH Warrior football game. After the game I dropped my cellphone in-​between the seat of the limo, it fell below the seat and we were unable to reach it with our hands. The driver (Ed) did his best to help me, but it was dark and the phone had fallen below the seat which would need to be removed to get the phone. Ed gave me his card and told me to call the company and they would retrieve the phone the next day. I called the company and NO ONE returned my call. Finally, I had a friend call Ed who had the audacity of accusing me of «being wasted» and said they «weren’t responsible.» 1) I was not «wasted» 2) that is a moot point because I KNEW exactly where my phone was — it was not left behind or lost by a drunk. I would never have left the limo if I wasn’t assured by the driver that the phone would be returned. Days later I was finally able to speak with a manager (Fred) who said the limo was out and he would have the mechanic check when the car returned. He did return my call, but of course the phone was NOT there… I’m CERTAIN the phone was below the seat when I left the limousine that night and now I’m sure it’s for sale on the internet or in a pawn shop.
***DO NOT USE THIS COMPANY, THEY ARE UNPROFESSIONAL THIEVES***

My wedding coordinator suggested I hire this company for my wedding day transportation. Therefore, I was extremely disappointed by the service that we received. When our driver (David Lee) arrived, he had to cool down the limo before we got in because he did not have the a/​c running prior to his arrival. As a result, my bridal party and I had to sit in an extremely hot car while being driven to the church. The driver also did not seem to know the exact locations of the church, photo site and reception, despite having a GPS. He missed the turns into each venue and my bridesmaids had to give him directions to get back on track.
I would think twice before hiring this limo service again. I find it very appalling that they have drivers who are not familiar with where they are driving and who do not use the GPS to help them. My bridesmaids should not have had to provide directions.

I wanted to rent a party bus for my birthday and I came across this company. When I was looking online it says that they have a 16 passenger bus that comes with a stripper pole, etc. And it has a picture on the bottom of what it looks like. I thought it was super nice and it looked spacious so I decided to call to see what their rates were.
When I called, the girl that answered was very friendly and helpful and when I asked about the party bus she said that they have a 16 passenger and a 20 passenger bus and that the 16 didn’t come with the stripper pole but the 20 did. So I was a little thrown off because their site didn’t say any of that. Their price was very reasonable
so I still decided to rent the 20 passenger bus.
The day comes and the driver calls 2 hrs ahead to confirm everything and I thought that was very professional. The bus arrived on time. When I went inside… I was very dissapointed. It looked NOTHING like the picture on their website. It was still nice but I was imaginig somethig better. It was a down grade. I don’t know if they have more than one 20 passenger bus and I just got the uglier one. I felt tricked. They should update their fricken website to show what their party buses actually look like.
Plus when you call to reserve you have to put a $ 150 deposit to hold the date you want and that’s included in the price and you pay the final balance the day of. When I was going to pay my balance the driver didn’t take off $ 150 and I told him I paid my deposit and he apologized and fixed it. He said he trusts me and he didn’t bring any paper work with him so he’s just going to take my word for it. Um that is not
professional at all!
I’m giving them 3 stars because I still had fun and the bus was clean, it just wasn’t what I expected it to be.

Chaotic Five, a kid’s classic rock band, hired Platinum Limos for a special party they were attending. They were greeted by a black Hummer H-​3.
The limo driver was friendly, courteous and very professional.
There were strobe lights in the back and they were able to plug in their iPods and listen to music. The kids had a lot of fun rocking out and dancing to rock songs.
Highly recommended!

What a night!!! We had the most fun and were treated like VIP’s when we rolled up to Oceans in Platinum’s party bus. The bus was like a «rolling night club», we were dancing and making good use of the stripper pole. Our driver Francis was very professional and made sure we were taken care of the whole night. I was also a referred by my girlfriend who said that Platinum has all the hook up’s everywhere
I would highly recommend Platinum to all my friends and will be using their stretch H2 Hummer for my wedding.

We rented a suburban for six people. We were all very comforatable. We also had a driver Jason K., he was amazing. He was on time, kind, and very helpful helping us plan our day with him driving. He had great suggestions on where we should visit. The great part of renting the limo instead of going on the bus tour is you are not rushed at each stop and you have a personal guide with Jason. He treated us like we were his family and he took great care of us. He kept asking if we were good and if he could do more. We would definately use them again on our next trip to Oahu. Thank you Jason and platinum!

A friend of my mine rented a stretched escalade from these guys. When it arrived the driver told us the amp to the radio blew on the drive over to pick us up (…weird because amps are usually only required for subs to work properly and the entire sound system didn’t work). I didn’t buy it. So he said he was gonna take us to our first stop and then switch the limos out for a similar one with a working radio. Needless to say the ride from Kaneohe (where my friends n I live) to Rock Bottom on University was lame without any radio because the music is basically half the experience of renting a party style limo. Then to put the icing on the cake, the driver had his radio playing in the front. For those who know me, the party goes on regardless. So we get to Rock Bottom and he leaves to get this bomb ass stretched hummer with sick sounds and a nicer/​roomier interior. Thing is we only drove it from Rock Bottom to The Addiction, which was our planned final destination. At this point it’s the usual time to tip the driver. So I ask em what kind of compensation we can get for the broken limo and crappy experience during the majority of the ride. He said nothing. And after an hour of arguing, he didn’t budge. The limo was $ 600+. Platinum Limousine is super lame. If you want a working limo and good service look up the X-​1 Fighter party bus. Way better!

Do not hire this pseudo limo service. What a joke! The limo was dirty and was not cleaned from the last rental. The worst part was the limo’s air conditioning was broken! It was 85 degrees outside, and 90 degrees inside! The whole wedding party was dying inside the limo. The driver tried to convince everyone we did not know how to use the AC controls in the back. That argument died when he couldnt turn it on either. The entire wedding party was drenched in sweat when we arrived 30 minutes later.

I rented a limo to celebrate someone’s 60^th a few years back, and requested a limo large enough for 10 people. We got the Excursion as well.
First of all, if you are going to use their service, pay by credit card. There was a mix-​up with the charges and they charged me extra. It took forever to get my money back, and I finally had to call the credit card company to get it back. The guy I spoke to did not return calls promptly and it was a challenge to get things straight.
I would use this company as a last resort.

We rented the Excursion for our wedding because it was big enough to hold the wedding party and some strays just in case they needed a ride since some of us didn’t rent cars. It fit well, but the airconditioning SUCKED! I couldn’t feel anything, we got more cool air from opening the windows and i was so hot and melty in my big wedding dress. The limo ride was also very slow and I don’t think our driver knew how to drive the excursion because he took forever to turn in parking lots and he drove SOoOoOo slow… the cars behind us were backed up for a mile because of us. Also, one of my groomsmen left his phone in the limo, and when we called him back right when he left he said that he didn’t see a cell phone but the last place he had it was in the limo cuz he made a call there on the ride home. boo!