Ray’s Transmission Service Center LLC

Found Ray’s Transmission through the recommendation from Kaimuki Auto Repair! Neal and Gail are the best. I was having trouble with my transmission and was able to book an appointment to bring my car in last week. They were able to fix our transmission and a few other things on our Honda! They kept us in the loop in the repair process. They are both great to work with and so helpful! They are the best so if you are looking for a place to work on your car give them a call!!!

Both Gail and Neal were so helpful and pleasant. I am very pleased to find a 5 star transmission service center on Unilocal that was honest and polite, like Ohana. The Aloha is present here. I brought in my 2006 Tacoma for transmission service at 160,000 miles (now the second service since new) and to have a bad U-​Joint replaced. They did a great job, and use only Toyota Transmission Fluid. The truck shifts so much better. Thank you Neal for also helping me to figure out a solution to my temporarily misplaced contents of my wallet.

Took my Subaru in today to get the transmission looked at. I recently got a fender bender, and the damage was more than the car is worth (I got it for $ 1000 a yr ago, and it has over 200k miles on it so, basically everything on it needs replacing). The other driver gave me cash for the damage and I planned to take it in to get the rear main seal (gasket between engine and transmission) changed/​fixed because it has been leaking since I got the car-​a big job! I appreciate that the man/​woman that helped me were honest and helpful. I could’ve/would’ve spent over $ 1000 on replacing that gasket, but they told me it wasn’t worth it and it would be better if I either sell it or drive it until it dies. The leak isn’t THAT bad, and can be monitored instead of changed until I get a new car. Tjey serviced tje tranny for $ 125.05. Saved me a bunch of $, so if you need transmission advice these are your people! They won’t replace things just to get your money, and that’s worth everything!

Wow, I like these guys. Honest, trustworthy, and super nice. I brought my Toyota Previa from the Mainland while living here for the next 8 months. Most folks hate working on Previas so I was worried about finding the right place, when I pulled up I saw a couple of Previas in the parking lot and felt much better. Not only did he fix my transmission (it was only a bad grounding wire thank god), he recommended a good A/​C shop, who also likes Previas. I’m so fortunate to find these folks. I highly recommend them and they are easy to find

These guys are the best! Customer service is tops, and Neal was straight with me about what was wrong with my 1995 GMC. Even though the news isn’t what I wanted to hear, he was up front with the pro’s and con’s of what I should do. Used them in the past (2007) and will continue. I highly recommend this shop for fair price, great customer service, and honest straightforward work.

I was super happy with the service I received at Ray’s. I took my car there a few weeks ago complaining of a transmission leak. They were able to diagnose and repair the leak within a few hours and charged a very reasonable price. I’ve been ripped off at different shops who charged me over a hundred bucks to just confirm exactly what I told them when I showed up. «Yes, I know my crankshaft pulley needs to be replaced. That’s why I’m here, jerks!» No such games at Ray’s. I would recommend them to anyone.

Yesterday, I brought my car into Ray’s Transmission Service Center. My car had several problems and was making lots of noises. Meeting Neal and Gail was such a pleasant treat for me. They made me feel welcomed and comfortable leaving my car with them for the first time. Aside from the excellent customer service I received, the professional advice on how to keep my car maintained and all the repairs made on my car in such a reasonable amount of time, I feel really fortunate that I finally found such a wonderful place to take now take my car for future care… BTW, driving home my car felt so smooth and quiet!

The people at Ray’s Transmission Service Center are the best you’ll find in Oahu. My 98 Nissan Sentra was acting up and I thought for sure it was the transmission. I brought it over and told them I was a UH grad student on a very small budget. They told me they would take care of me and they did. They called the next day and said the problem was my A/​C compressor and that as long as I did not run my air conditioning, the car didn’t need any fixes. The compressor and labor would have been $ 1K, but they advised against doing the job b/​c the car just wasn’t worth the repair. I came and picked it up and they didn’t even charge me the standard $ 110 diagnosis and estimate.
They are honest, friendly, and top notch. You really don’t get a lot of this in Hawaii. I’ll be returning when I need repairs in the future. Super happy that they saved me a grand.

Honest and straight shooter mechanic shop. Gave me a heads up and recommendations on potential future mechanical problems, temporary solutions, and needs. Fair priced and will have work done here in the future.

It’s hard to find an honest auto repair place… Ray’s is definitely that and much more! My car was acting up and Masaki’s (another great place) recommended that I go see Neal at Ray’s Transmission. Neal fixed my problem and tried to do it in a way to save me money. During that time, I also developed a problem with my ignition coils, instead of automatically changing out all 4, he was able to narrow down which was the faulty coil and only change that one. I was told to drive it for a week to see if the problem was fixed and not to pay him until after.
Definitely recommend Ray’s for all your transmission needs and more… if you have anything else up pop up and he’s not busy, I’m sure you can ask him to take a look at it.

I needed a transmission flush. I called and was able to bring my vehicle in immediately. I went to grab lunch while they worked on my car. When I came back my car was ready to go. They performed the flush, checked my other fluids, and provided recommendations. Great service!
My only drawback was that they replaced my Air Intake Tube without giving me a call first to ensure I could afford the extra expense. It needed to be done, they showed me the old broken part, but normally a courtesy call is done before additional services are rendered. They only charged me for the part (which was $ 118) and not the labor, so I didn’t make a fuss.
Since my service I’ve received a holiday card with a small calendar and follow up reminder. Highly recommend!

If you have a problem with your transmission, especially for Ford Turbo Diesel trucks. You will find yourself at Ray’s Transmission. They specialize in transmission repair.

Before I moved to San Francisco I took my car to Ray’s Transmission for 10 years. This business has been around since 1964 (almost 50 years), originally owned by Ray & Carol who retired and their son Neal took it over. He’s been in the business for at least 20 years.
I took an Oldsmobile, and two Toyotas over a 10-​year period there and received the best care for my vehicles. They specialize in transmission and are incredibly knowledgeable and honest. They do other services as well and dispatched a tow company for me when I was stuck on the freeway.
If you want a place you can trust and get great service, I highly recommend Ray’s Transmission. If there is something wrong with your car that they don’t work on, they can provide a referral since they’ve been in the industry for almost five decades.

I was referred to Ray’s Transmission by Kyle’s Auto Service. I thought I would be paying ~$ 150 just to get it looked at. After a few hours, they called me and could not diagnose what was wrong. After traveling back to Ray’s, I was about to argue with them because I did not want to pay money for just «I don’t know whats wrong with your transmission», but they did not charge me. I did not get any work done from them, but I think you can trust these people.