Rip Curl

The bikini here are just unbeatable… i walked shopped all over Waikiki tried on tons of bikinis at other stores. they just beautiful but no good quality of the cloth and the cut. But here at Rip Curl not only the simple & elegant design that I like, when you try on you can also feel it’s just right for you right away. Lift up your boobs and make it secure and more center better shape. The staffs are very helpful and nice. They said all bikinis here are designed by female surfing champions… Love it!!!

What I loved about this place is the customer service. Everyone seems so helpful. My husband and I asked for a lot of stuff and ended up buying just one item but they were so happy to help us. One minus star for inconsistency of products carried depending on a store. We went to another Rip Curl down the road because they didn’t have my size, and found out the next store carries different products.

I like Rip Curl. They have a good selections of beach wear for men and women. The design is not overly colorful or ethnic… The size is not too small that you have to go up 2 sizes from your regular size. Their prices are reasonable for beach area! Slippers for $ 30. Woman’s bathing suit set is between $ 70 – 80.
The people works here are actually very friendly and pleasant. They look like regular people… no surfer girls or dudes with perfect body makes you feel uncomfortable to ask for your size! We did not see any old grumpy man works here either!

I like the Rip Curl brand but I would avoid this store. The older man working the register when I asked to return a product was such a ditz. He was irritated because it was an online purchase and he said he hasn’t done one before and doesn’t want to «deal with it.» I asked him to check and that further increase his annoyance and bad attitude.
Turns out Rip Curl stores do not take online returns, they take free returns to their warehouse though. So I would avoid this store and just order online. Or the Ala Moana location has better customer service.

All stores should have someone like Chanda! It is nice to feel like a valued customer! I was looking for board shorts for my boyfriend and Chanda was so helpful to me. She helped me find exactly what I was looking for and walked around with me to help me find the matching shirts for the shorts. I work in customer service and am so happy when I am treated the way that I treat others,

The Asian dude who greeted me was really nice and very helpful. Ok, so I know that isn’t a huge deal to anyone else, but as a tourist it’s nice to have someone every once in a while be genuinely interested in my life story… It makes me feel important haha. Just kidding and all jokes put aside, he was extremely helpful when it came to picking out souvenirs for my friends because I am fashion illiterate.

Awesome service! Way better than San Lorenzo. Affordable prices and great selection. I’ll be coming back !

As I was nearing the end of my vacation my ever growing baby bump got suddenly bigger and the remaining shirts I had would not fit my tummy anymore.
They had a great selection of women’s shirts that were slightly longer for good tummy cover. The designs are very tourist centric. All revolving around Hawaii and the beach theme.
I’m still wearing my shirts with an even bigger tummy. Great quality you can’t complain about.

Friend staff with great smile

Rip Curl is one of my all time favorite surf brands. I love their girls clothing. Fell in love with their cute selection of dresses when I was in Maui a few months ago. When I stepped foot into this one a few days ago in Waikiki I was STOKED to find that they had 2 of the dresses that I did not purchase while in Maui in the fall, that I wished I had AND they were on clearance!
One of the dresses had a label on the inside that was my correct size, but the tag said XS. I got a different size, even though I swore I thought it was my same size and it was the last one they had in that size. I made my purchase and started walking down Kalakaua Ave towards my hotel. About a block later I felt someone tap my shoulder. The sales girl who was helping me said that the dress I had was mislabeld on the tag and that it was my correct size and that if I wanted to exchange for the size I ended up with that would be great… Seriously? How great is that!
I don’t know many places that would do this. AMAZING customer service! Rivals my favorite Rip Curl store in Maui for sure!

Best store on kalakawa! Seriously. The manager Chad greeted me and helped me get what I needed in a matter of minutes. He also educated me on some local surf spots. I will definitely tell all my fiends to come here just because customer service was awesome.

Not a lot of selection for ladies and the customer service is definitely not there. No one offered to help when I was looking at bathing suits and I don’t think I wanted to spend my time or money here after the lack of customer service. The workers seemed more concerned about their conversation then worrying about a silly customer like me.

I bought a rip curl messanger bag and on the first use the handle ripped off.

Now that they don’t carry surfboards I have absolutely no reason to set foot in this store.
They don’t staff the most polite employees at this location. A while back, one of the employees almost did a back flip into me (he didn’t look behind him) while he was trying to impress some girl & her mom. I was also looking at their bikinis one night but ended up not buying anything because no one offered to help me get my size, which was too high for anyone under 6 feet tall to reach. Should I have just asked someone for help? Probably. But they just seemed too busy not helping anyone so I didn’t want to disturb them.

One of the many many apparel stores on Kalakaua Ave. We were in a hurry looking for a surf shirt and luckily found one in the female size. The staff was helpful to hold it for us while we checked out the other stores.
A few hours later, we returned and the same sales guy remembered us. Prior to us purchasing the item, he began to ask quesiton on what we planned to do on our trip and offered a better style surf suit. He even called the other stores to see if they had different styles just for us to look at. Prices seem to be on par with the other apparel store, but service was great.